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BigCommerce Reviews & Product Details - Page 48

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,765 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
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Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jim L.
JL
Owner
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

Good, stable ecommerce platform that has a variety of plans to fit a variety of size businesses. Their recent upgrade greatly improved the user interface. They also have started using the "app" method of installing additional apps. Prior to this it was pretty difficult adding anything as an add on. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The one part that is difficult for me is the product options/option sets. For my business, I have a variety of options and option sets and I need to adjust each month for our promotions and it just takes a bit longer than I feel it should. This really could be just relating to me as I have almost 50 options for each item and a variety of option sets based on the type of product. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Definitely check it out. There are a variety of packages at this price range. Big Commerce fits nicely in the middle and has been making improvement.s Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Big Commerce provides a decent shopping platform for our store that has been very stable and allowed us to keep our store without a lot of work. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

Tons of features included unlike other sites which charge by feature Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Slow to improve certain commonly requested features Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Inventory control, order tracking and simple ordering process Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

Easier than Magento, too hard to learn how to operate Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Some things are quirky. Some things just have some small quirks and got a workaround from tech support Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Look at all the templates and see what looks best for your products Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

No more entering manual orders Review collected by and hosted on G2.com.

Verified User in Investment Banking
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

bigcommerce is great. allows me to focus on my business and is very simple to integrate with several other platforms. It is also very user-friendly. I like the way I can track my inventory and sales. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

clothing does not integrate with amazon. it would be helpful to have two or more owners of the store. I wish they had an app where I could quickly view what I need, rather than log-in on the mobile version of safari or chrome. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I am trying to keep better track of useful metrics. Bigcommerce allows me to do that. They have pretty good marketing tools. Also I enjoy doing everything through the platform, even giving samples, that way I can track my inventory. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

BigCommerce is really easy to understand, even for the most non-techy clients. Once you walk them through how to create products, edit products, and add pages, it's pretty simple! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is only one small, specific thing that I don't like about BigCommerce.... it is that you can't edit the title tag and meta description on the standard Gift Certificate pages! I wish that you could for SEO purposes. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We are helping our clients sell their products at a reasonable price! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like that they don't force you to use their payment processing. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I believe that ta more open API would be a great move. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Our clients are happy with the platform and if a client is happy we are happy. Review collected by and hosted on G2.com.

MS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

Our business was started 5 years ago when I was fresh out of college and got a job with a lot of broken promises. I felt stuck and as if there was little hope for that bright future I expected to have being a college graduate with an engineering degree. The business challenge that BigCommerce helped me overcome is the hardest challenge any business has to overcome and that is doing business in a format that you have no idea about. We sell performance truck parts, I know intakes, exhausts, lift kits, wheels, tires, and even how to adjust engine calibrations, but html code? NO WAY! I don’t even know where to start.

BigCommerce bridged that gap, not only did they bridge it, they have had people along the way that at any time I had a question or wasn’t sure how to integrate something they were there to happily help. If it was questions about paypal integration, setting up shipping, or even an unsolicited phone call to see how things were going and offer suggestions that they saw could improve our conversion rate (that is one term I did learn about ecommerce vary quickly), BigCommerce was there to help! While other people will be writing in about something great and complex they created or found a new way to integrate, some fancy html, java, (don’t even know if people use that any more, just sounds “ecommercy”), to me PEOPLE are BigCommerce’s greatest integration. Without the people at BigCommerce we would not be where we are today and my business, my life style would not be where it is today. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The only dislike that I can think of that I wish I could run multiple BigCommerce stores in the same window, the platform is so fast and easy that we use it for www.longhornfabshop.com and www.schreyeroutfitters.com and it would be nice. We have a work around, we just keep two browsers open on each computer to process orders. I believe there is an app as well that combines them and is fully integrated. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

You won't be disappointed. Every time I log in, I'm excited to see what they have improved on! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce bridges the gap between "I have an idea on a product or service I want to sell!" and "How in the world do I sell it online, I know nothing about website building, merchant accounts, sales tax collection, etc!!??"

Their simple "setup wizard" style makes you confident you have covered everything and aren't missing anything important. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

The powerful account management dashboard Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

That I cannot use google reviews, a free service, unless I pay Bigcommerce $199/month for a pro plan. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Bigcommerce is an excellent e-commerce hosting solution. Everything you need to get started selling online in one place Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

How easy it is to list new product and the online text support Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

honestly can't think of anything I dislike Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It allows us to sell directly to consumers across multiple channels and streamlines our platform Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

Ease of the software. Everything seems to work well. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The ads. too many and you can't click them off fast enough Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

e commerce sales. I need a website that can sell Review collected by and hosted on G2.com.