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539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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Good, stable ecommerce platform that has a variety of plans to fit a variety of size businesses. Their recent upgrade greatly improved the user interface. They also have started using the "app" method of installing additional apps. Prior to this it was pretty difficult adding anything as an add on. Review collected by and hosted on G2.com.
The one part that is difficult for me is the product options/option sets. For my business, I have a variety of options and option sets and I need to adjust each month for our promotions and it just takes a bit longer than I feel it should. This really could be just relating to me as I have almost 50 options for each item and a variety of option sets based on the type of product. Review collected by and hosted on G2.com.
Easier than Magento, too hard to learn how to operate Review collected by and hosted on G2.com.
Some things are quirky. Some things just have some small quirks and got a workaround from tech support Review collected by and hosted on G2.com.
bigcommerce is great. allows me to focus on my business and is very simple to integrate with several other platforms. It is also very user-friendly. I like the way I can track my inventory and sales. Review collected by and hosted on G2.com.
clothing does not integrate with amazon. it would be helpful to have two or more owners of the store. I wish they had an app where I could quickly view what I need, rather than log-in on the mobile version of safari or chrome. Review collected by and hosted on G2.com.
BigCommerce is really easy to understand, even for the most non-techy clients. Once you walk them through how to create products, edit products, and add pages, it's pretty simple! Review collected by and hosted on G2.com.
There is only one small, specific thing that I don't like about BigCommerce.... it is that you can't edit the title tag and meta description on the standard Gift Certificate pages! I wish that you could for SEO purposes. Review collected by and hosted on G2.com.
Our business was started 5 years ago when I was fresh out of college and got a job with a lot of broken promises. I felt stuck and as if there was little hope for that bright future I expected to have being a college graduate with an engineering degree. The business challenge that BigCommerce helped me overcome is the hardest challenge any business has to overcome and that is doing business in a format that you have no idea about. We sell performance truck parts, I know intakes, exhausts, lift kits, wheels, tires, and even how to adjust engine calibrations, but html code? NO WAY! I don’t even know where to start.
BigCommerce bridged that gap, not only did they bridge it, they have had people along the way that at any time I had a question or wasn’t sure how to integrate something they were there to happily help. If it was questions about paypal integration, setting up shipping, or even an unsolicited phone call to see how things were going and offer suggestions that they saw could improve our conversion rate (that is one term I did learn about ecommerce vary quickly), BigCommerce was there to help! While other people will be writing in about something great and complex they created or found a new way to integrate, some fancy html, java, (don’t even know if people use that any more, just sounds “ecommercy”), to me PEOPLE are BigCommerce’s greatest integration. Without the people at BigCommerce we would not be where we are today and my business, my life style would not be where it is today. Review collected by and hosted on G2.com.
The only dislike that I can think of that I wish I could run multiple BigCommerce stores in the same window, the platform is so fast and easy that we use it for www.longhornfabshop.com and www.schreyeroutfitters.com and it would be nice. We have a work around, we just keep two browsers open on each computer to process orders. I believe there is an app as well that combines them and is fully integrated. Review collected by and hosted on G2.com.
The powerful account management dashboard Review collected by and hosted on G2.com.
That I cannot use google reviews, a free service, unless I pay Bigcommerce $199/month for a pro plan. Review collected by and hosted on G2.com.