BigCommerce Reviews & Product Details - Page 47

The customer service at Big Commerce is simply fantastic! Reps are responsive and knowledgable. Review collected by and hosted on G2.com.

There are some design modifications that require customization and prevent us from getting exactly what we want. Review collected by and hosted on G2.com.

Very easy to setup a store and to manage it in production. Lots of apps to plug into our workflow. Review collected by and hosted on G2.com.

Many of the modules aren't easily customizable. Review collected by and hosted on G2.com.

Ease of use. The backend is self explanatory. Very easy to load products and find your way around. Review collected by and hosted on G2.com.

I dislike that there is no apparent mobile app by big commerce Review collected by and hosted on G2.com.

Customer service is great, that is very important with so many issues that can come up with e-commerce site. They link with Amazon and Ebay so you can have one hosting site for multiple channels Review collected by and hosted on G2.com.

It does cost $79.95 a month, but they dont keep any % of sales. I wish I could say that about Ebay and Amazon. they take way to high a % sales on there sites Review collected by and hosted on G2.com.

I liked all of the insights that bigcommerce displayed. Review collected by and hosted on G2.com.

Pricing/support. Support always solved my issue but was never very helpful. Review collected by and hosted on G2.com.

I think the best part about BigCommerce is the ability to customize the behind-the-scenes dashboard for different employees. This makes it easier for the employees to keep to the parts that they deal with, without getting lost in the other parts. Review collected by and hosted on G2.com.

I don't like the theme customizer. Working with the code in the HTML/CSS editor is painful and impossible to keep well organized. Also, for the first 3 weeks, the code would not appear, so I couldn't do my job. Review collected by and hosted on G2.com.

Cost is low. The user interface is quite nice and easy to use. Review collected by and hosted on G2.com.

Buggy!!! Don't ever change templates... it results in terribly buggy code. Our site only works sometimes... it gets stuck during the checkout process. It's different for every customer, different browser, etc. The company doesn't seem to be managing to testing the deployments. Review collected by and hosted on G2.com.

I like that big commerce provides more for the same price that other hosts provide. Review collected by and hosted on G2.com.

Wish the inventory management was easier to use. Took a little to get used to Review collected by and hosted on G2.com.

Apps are easy to install and use. Themes are beautiful and functional Review collected by and hosted on G2.com.

The new theme files are hard to edit. Also creating a tree diagram site is difficult Review collected by and hosted on G2.com.

-Stability

-Broad ecosystem

-Comprehensive, reliable, well-documented API

-Good partner compensation Review collected by and hosted on G2.com.

-Developer channel communication is not great

-Some features no open to developer customization, but improving

-Limited theme marketplace Review collected by and hosted on G2.com.