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BigCommerce Reviews & Product Details - Page 44

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,765 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Stephanie C.
SC
Sales and Marketing
Apparel & Fashion
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Big commerce is an okay website. I don't think it is best suited for our needs, but it does the job rather well. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Is not used friendly. Takes a lot of digging to find where things are. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It is good at hosting our site, but we do not thrive there. Review collected by and hosted on G2.com.

Jason F.
JF
Patent Draftsman
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Easy to use, stable platform. It does what is supposed to, with just the right amount of options for the typical company website. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

If it has any failings. It would be a little more customization. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

The trial is free, and fully functional. Just make sure it's the right fit before committing a lot of time and money to it. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Creating a stable back end to a website to sell our products. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Easy to setup & implement. Ample design layouts to suit your business's natural data architecture. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We are a charitable organization and our products were virtual items, not physical goods. This required custom workarounds, as the BigCommerce system is optimized for the sale of physical goods to an actual address. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

The ability to quickly create an online catalog/storefront with minimal cost outlay, time expenditure, or the necessity of specialized IT skills to implement. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

This is affordably priced and easy to use. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is a lack of templates that are available for free, but the ones they do have are not that bad. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Go for it, you won't be disappointed! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

This gives us an easier means to collect revenue, and is very user-friendly! Review collected by and hosted on G2.com.

Breanna R.
BR
Global Retail & Customer Engagement Manager
Consumer Electronics
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Easy, GREAT templates and amazing customer service team. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Order processing sometimes doesn’t have all the necessary functions and search orders for export is a bit tricky Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

35% year over year growth Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

BigCommerce's support is absolutely amazing. They are Always available , knowledgeable, and responsive. Best I've ever experienced in any tech company. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I have Zero complaints with the BigCommerce Platform. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

We are a small boutique creative agency. I've been setting up and running our client's ecommerce sites on BigCommerce for years. We recently launched our own brand and of course it was an easy decision to use BigCommerce. Highly recommend BigCommerce mainly because the support is top notch. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Direct to consumer sales. Our revenue from the site continues to grow thanks to BC. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

Our move to BigCommerce has helped our online business to grow. I like how it works, how it interfaces with Square and Mailchimp, and how I can manage my inventory. This year, our online business has doubled. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I think that it would be great to manage more things with less clicks. Also, I wish that I could use Mailchimp's abandoned shopping cart feature. (It's a feature that I have to pay more for.) Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Compare all of the features, for the price. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Sales have improved due to better SEO and faster webpage delivery. Review collected by and hosted on G2.com.

MM
Customer Service Representative
Airlines/Aviation
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

Great customer support and the control panel is very easy to navigate.Nice theme templates both the free and paid versions. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

More built social networks to link directly to my website Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Give Big Commerce a chance I.m sure you'll be very pleased. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

A reliable shopping cart that I've never experienced any problems with. Review collected by and hosted on G2.com.

Paul S.
PS
Sr. Sales Execution Manager - Entertainment Group Indirect eCommerce Home Solutions
Telecommunications
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Easy if use, intuitive, helpful resources Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Initial launch we struggled, had some glitches with dev apps to adopt. Research resources were in totally helpful, did not fit it b2b buyflow model we were looking for. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

API developnent Review collected by and hosted on G2.com.

Wyatt K.
WK
Web Developer
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

I like the ease of use and abundant management and analytical tools available in the back end of BC. I use it all day every day to manage customers, orders and products in the thousands. I just recently opened a new store with even more products and expect it to help me succeed immensely. The competition is using outdated technology and will end up in the dust. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I sometimes have a hard time figuring things out and don't like to have to spend so much time digging through the help to figure things out but in the end it proves to be pretty easy to get an answer. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If you will be selling many products for a long time this is the best choice. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Ease of use and perfect ability to manage customers, products and orders. Review collected by and hosted on G2.com.