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BigCommerce Reviews & Product Details - Page 40

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,765 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
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Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SS
Owner
Automotive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

BC has allowed us to bring our products to the online market for a very reasonable fee. We can add new products easily uploading photos and descriptions. BC also has tons of apps that help with marketing and sales. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

One thing that makes me crazy is the need to change our password every 90 days. My banks, the IRS, pretty much everyone does NOT require me to change my password but for some reason BC feels it necessary. It is not. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Big Commerce is the platform to start with. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Prior to BC (8 years ago) we would need to have an outside web development team post items for sale on our web site. Expensive and a long process. Big Commerce allows us to list these products ourselves. Success! Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

The extensive customixability of products and types of product pages. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Need to purchase other apps for more complex operations. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

They’re support staff is great and will help you every step of the way if need be. Don’t be afraid to use them. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Auto-price changes based on chosen options has improved the customer experience. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

Easy to use, great interface to help you along. Lots of features right out of the box. Great trial to see if this program is right for you. Getting more results from BigCommerce than I did with six months on 3D Cart. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not a lot of templates to choose from without paying a premium price, Also have to pay on a higher plan to get the most features (some of which should be included on the base plan). Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Give the free 15 day trial a try before you decide Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

E-Commerce store with lots of products and a global audience Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like that this software is very user friendly. It is very simple to navigate and does not take much time to learn. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I dislike that there are not too many templates to choose from for my storefront. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I have been able to easily add new products consistently and I can manage the blog from BigCommerce as well. Review collected by and hosted on G2.com.

JCs Wildlife J.
JJ
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

The entire site is easy to use. It is the first thing we train office staff on, and is our main focus as it is our own storefront. In our capacity, it is nearly impossible to mess up and integrates with multiple APIs. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are some features that really should come standard with a site like this (though we can almost always find a suitable add-on/plug-in). One of these features being the ability to upload files for customers to download. The bulk imports and exports can get a bit messy as well, but a little practice will overcome that. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

BigCommerce is good for those wanting a professional-looking site and who are growing. We grew extremely fast and now host 3 different sites with BigCommerce with very few issues. Support is fast, knowledgeable, and personable. The more we try to push the site to do what we need it to do, the more we are pleased with it. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We came to BigCommerce from a different platform that was having a problem growing as fast as we were. It was glitchy and turning customers off of our site. The few problems that we have had while using BigCommerce have been handled right away and do not repeat themselves (another common issue with other sites). Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Very simple to navigate. Keeps our inventory very organized. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

When viewing pictures of our products, I can’t see the counts at the same time in the larger view. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

How to stay organized and keep up with inventory control Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

I love that it is an All-In-One solution. It can build your website with shopping cart included is just a few easy steps. Their support is great too if you run into any difficulties. They offer lots of different shipping options, purchasing options (Credit Card, Paypal etc), there is also a big community if you want to do things that are not built in. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Sometimes it can be a little hard to make modifications to things that aren't naturally supported by bigcommerce when editing the template but the community helps a lot. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Great product, great support, lots of plugins. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Easy to use and secure shopping cart Review collected by and hosted on G2.com.

Eric T.
ET
Office Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

The usage of marketing through bigcommerce. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The fact that there were no real tutorial pn how to use it. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Computing problems Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like the options that are provided. It is more economical for small businesses. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Ease of use - when trying to setup the store, I found that it was not a very user friendly software. Options that I needed were not available to me. I wanted to import all products, give them a different description and category, but the same price. BigCommerce did not have this as an option. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I am consolidating inventory into one location in order to sell through one platform. BigCommerce is compatible with Square and importing/exporting information works well. Review collected by and hosted on G2.com.

Verified User in Graphic Design
UG
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

It's fairly simple to use and has everything you need for a basic e-commerce website. It also allows full customization of the HTML and CSS Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

If you need to do anything complicated, like offer a prescription service, it requires using a widget, which doesn't integrate with the existing shopping cart. It also doesn't allow you to add your own html pages without creating and uploading your own theme. There's also no option for child themes. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It allows someone with minimal website experience to get an e-commerce website up and running quickly. Review collected by and hosted on G2.com.