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539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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BC has allowed us to bring our products to the online market for a very reasonable fee. We can add new products easily uploading photos and descriptions. BC also has tons of apps that help with marketing and sales. Review collected by and hosted on G2.com.
One thing that makes me crazy is the need to change our password every 90 days. My banks, the IRS, pretty much everyone does NOT require me to change my password but for some reason BC feels it necessary. It is not. Review collected by and hosted on G2.com.
Easy to use, great interface to help you along. Lots of features right out of the box. Great trial to see if this program is right for you. Getting more results from BigCommerce than I did with six months on 3D Cart. Review collected by and hosted on G2.com.
Not a lot of templates to choose from without paying a premium price, Also have to pay on a higher plan to get the most features (some of which should be included on the base plan). Review collected by and hosted on G2.com.
I like that this software is very user friendly. It is very simple to navigate and does not take much time to learn. Review collected by and hosted on G2.com.
I dislike that there are not too many templates to choose from for my storefront. Review collected by and hosted on G2.com.
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The entire site is easy to use. It is the first thing we train office staff on, and is our main focus as it is our own storefront. In our capacity, it is nearly impossible to mess up and integrates with multiple APIs. Review collected by and hosted on G2.com.
There are some features that really should come standard with a site like this (though we can almost always find a suitable add-on/plug-in). One of these features being the ability to upload files for customers to download. The bulk imports and exports can get a bit messy as well, but a little practice will overcome that. Review collected by and hosted on G2.com.
Very simple to navigate. Keeps our inventory very organized. Review collected by and hosted on G2.com.
When viewing pictures of our products, I can’t see the counts at the same time in the larger view. Review collected by and hosted on G2.com.
I love that it is an All-In-One solution. It can build your website with shopping cart included is just a few easy steps. Their support is great too if you run into any difficulties. They offer lots of different shipping options, purchasing options (Credit Card, Paypal etc), there is also a big community if you want to do things that are not built in. Review collected by and hosted on G2.com.
Sometimes it can be a little hard to make modifications to things that aren't naturally supported by bigcommerce when editing the template but the community helps a lot. Review collected by and hosted on G2.com.
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I like the options that are provided. It is more economical for small businesses. Review collected by and hosted on G2.com.
Ease of use - when trying to setup the store, I found that it was not a very user friendly software. Options that I needed were not available to me. I wanted to import all products, give them a different description and category, but the same price. BigCommerce did not have this as an option. Review collected by and hosted on G2.com.
It's fairly simple to use and has everything you need for a basic e-commerce website. It also allows full customization of the HTML and CSS Review collected by and hosted on G2.com.
If you need to do anything complicated, like offer a prescription service, it requires using a widget, which doesn't integrate with the existing shopping cart. It also doesn't allow you to add your own html pages without creating and uploading your own theme. There's also no option for child themes. Review collected by and hosted on G2.com.