BigCommerce Reviews & Product Details - Page 37

The support has been so wonderful! Everyone we chat with is kind, helpful, quick and ready with more documentation to help us understand the product better. Most of our company is not computer savvy people and changing our entire website, email, ordering and shipping process recently has made for lots and lots of questions and help needed. We could not be happier with our choice to go with BigCommerce purely for their support alone. Review collected by and hosted on G2.com.

You do not have as much freedom with changing the themes and templates but, you can work with a developer to make changes that are needed. Review collected by and hosted on G2.com.

In general it's good for getting off the ground with Ecommerce. Review collected by and hosted on G2.com.

Whatever you save compared to other Ecommerce sites you pay for in add ons that bigcommerce doesn't include out of the box. The reporting is a joke and then you can pay more to get "insights" which are also useless. Setting up new channels like Amazon and Facebook never goes smoothly and ends up being a frustrating time suck. Review collected by and hosted on G2.com.

The best part that I like about bigcommerce is how simple and easy it is to build a website. They do have some nice templates that are very appealing. Review collected by and hosted on G2.com.

There’s isn’t really much I dislike about bigcommerce. It is a little bit pricier compared to other competitors. Review collected by and hosted on G2.com.

Cloud based environment makes it easy for non technical people to manage. Licensing is cheaper than equivalent systems (like Magento 2 Cloud) Review collected by and hosted on G2.com.

Hard to create custom functionality. API is not as robust as needed to create complicated business functions (for example, there is a lack of usable hooks for things like cart functions, and order functions). Many functions need to be done through front end Javascript coding, which isn't suited for normal front end developers. And 3rd party vendor support for extensions can get expensive on a recurring basis. Review collected by and hosted on G2.com.

It’s simple to use and easy for me to train others on the backend of the system. Review collected by and hosted on G2.com.

I don’t receive emails regularly when orders are placed so fulfilling the orders can be delayed at times. Review collected by and hosted on G2.com.

I Like that software it's because I like to customize my site, manage shipping and payments, and list my products with no problems. Increase sales which is really good. Much safe my time. Review collected by and hosted on G2.com.

That program doesn't have any negative things. Works good, I also can receive support all the time. They have Live Tech Support and on-line support system which is works 24 hours. Review collected by and hosted on G2.com.

Easy marketing, product placement and easy value fields to change for group products. Review collected by and hosted on G2.com.

The price randomly fluctuates and raises leaving you to pay more out of nowhere or completely lose everything! Review collected by and hosted on G2.com.

big commerce has amazing customisation options, and if you know a bit of code (or hire a programmer), you can really take it to the next level. Review collected by and hosted on G2.com.

it's a bit cumbersome to learn everything at first, but you get used to it after awhile. I don't recommend it for small businesses, as the cost of the plans really only make sense for m/l ones. Review collected by and hosted on G2.com.

The variety of features available, the excellent customer service and the constant enhancements offered by this platform. BigCommerce keeps the consumer in mind and works hard to help its users to run a profitable business. It is very competitive and stays on top in the market. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind at all. If I were to be forced to find something I dislike, I would have to say

it is not being able to send a message to the customer in the shipping notification email/message. This feature was previously available but with one of the enhancements it became no longer available.

One is able to send a message via the printed packing slip but unfortunately I do not utilize this feature. Review collected by and hosted on G2.com.

I love how you can connect so many apps to it! To another website builder, dozens of pos types, everything is customizable and customer support is great! Review collected by and hosted on G2.com.

Nothing about it. I love it all. It’s an extremely useful tool in starting your business. Review collected by and hosted on G2.com.