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BigCommerce Reviews & Product Details - Page 36

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Cosmetics
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

We migrated from Shopify to Bigcommerce, due to its expansive feature set, such as B2B features, advanced discounting, with cart-level discounts, as well as the more powerful advanced analytics. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are definitely some drawbacks, primarily with the robustness of the platform, Shopify simply felt more intuitive. It is also lacking a Buy X get Y (category level) discount. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If you are looking to switch to Bigcommerce, I would really suggest looking at what Shopify is offering first before you dive in. We struggled for 3 months to get our theme setup and ported, but only to find out we were lacking some basic features, and needed to have expensive plugins and app addons costing us a few hundred dollars a month. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We were trying to consolidate both our ecommerce B2B sales with B2C sales in one manageable platform. Review collected by and hosted on G2.com.

Verified User in Sports
IS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

the balance of out of the box functionality with customization allows us to make best use of limited tome to get to market with an optimal ecommerce solution Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

some middleware required to allow for seamless integration Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

look at all the options and know what you want. Find your edge cases and see who meets them. In our case it was BC Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

inventory control, multiple currency, excellent merchandising functionality and full SSO integration with out existing enterprise Review collected by and hosted on G2.com.

NP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

BigCommerce is a great solution to get your Ecommerce store up and running, and getting the most out of the possibilities of online retail! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They are pretty similar to other Ecommerce providers, and there is not much to self identify them with. With that said, they are one of the better ones. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Providing a secure space online for my clients to interact with me and purchase items! Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

There was very little I disliked about this software. It is super easy to keep up on online traffic and orders at work. It’s super easy to add and take down products from the store feed. All in all a great user experience Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I honestly didn’t dislike much of anything. Only issue I had was the ease in which to issue a paypal refund but that was solved with one call to customer service Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It allows a very simple way to manage online merchandise sales as well as keeping in touch with customers every step of the way with their orders. It makes my online store at work run like a well oiled machine Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

A little difficult to use but you get used to it. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The layout . I wish it had better tutorials Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Sales Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

I like the real time analytics offered. View how many visitors, what they did etc Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We'd like to see more templates, and options to customize the sites Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Needed a platform to launch our eCommerce business. Big Commerce did that and more! Review collected by and hosted on G2.com.

Scott C.
SC
Web Specialist
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Platform is strong with excellent information structure, and lots of alternatives to support our requirements. Field assistance is doing not have, nevertheless, leaving us to completely depend on the experience 3rd party designers Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

If you have a broad product catalog, much deeper combination into existing information can be an obstacle to really benefit from the information Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Good ecommerce platform Review collected by and hosted on G2.com.

JB
Software Development Engineer
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about BigCommerce?

What I liked best about BigCommerce was that it was beginner-friendly and that I was able to open my shop even during the trial. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

What I disliked was that I needed a much more wide selection of plugins comparing to Shopify. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce allowed me to open up a shop even during the trial so it made me comfortable and there was just nothing to lose. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

More customization possibilities in compare with Shopify. Have a decent amount of apps but not as much free ones like Shopify. Overall it's more costly in exchange for more control Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

No custom ssl with one time add on pricing but rather needed to pay the pro plan to get this feature. Want EV SSL? Out of luck unless you're ready to pay that much. Also crazy that their built in insight also cost extra. Sadly for more control of the site over Shopify which do not allow custom ssl at All unless you're spending 2k a month on Shopify plus. Still would needed to pay more in exchange for bigcommerce Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

They're soon to be adding importing product from eBay finally according to soon to happen bigcommerce town hall end of this month. Sadly no estimation of when exactly it will be activated. Like pinterest it can be months or maybe just weeks but it's all TBD at this point. Personally I'm looking forward for it Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

E commerce multi channel selling Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Bigcommerce is preferable for its ease of use, free beautiful templates and prompt customer support. It's a cloud based and user friendly platform. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

It's not have enough features and customisations for large companies. So not good for big merchants. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Recommended Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Used to start new brand website with my previous employer. Review collected by and hosted on G2.com.