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BigCommerce Reviews & Product Details - Page 35

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Greg M.
GM
Director of Sales
Security and Investigations
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Fast chat customer service or with live support if necessary. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Nothing comes to mind really. Aside from the usual multiple updates necessary. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Ease of ecommerce sales with robust data served up on each sale and easy to navigate records. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Big Commerce is a great software tool for e-commerce websites. IT is easy to use, learn, navigate, etc. I am able to see reports, orders, and much more Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I dislike that there are SO many features! I know this is a good thing but it is a little overwhelming when looking to do specific things or pull specific reports Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

I definitely recommend for small to mis-sized e-commerce stores. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

e-commerce-promotions-marketing tracking, reporting, coupon code, order tracking, lists Review collected by and hosted on G2.com.

Mitch W.
MW
Head of Marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It's secure and offers a lot of standard features out of the box. Their chat support is great (I have never used their phone support), and they offer a large number of plugin/integrations. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

API support isn't great, they often don't reply at all. Subscriptions are not really supported as a feature. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

They provide a secure, cost efficient shopping cart for several of my clients. I've had clients using Magento and Opencart that had to endure the cost of updates. Bigcommerce gives them the features and security without the long term cost or high server bills. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I loved that BigCommerce is so easy to use, not so much to set up. You save money and time building an online shop for your business, however a developer is required unlike services like shopify. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I have experienced BigCommerce having difficulties in its international store, international currencies are not supported without third party aps and lots of tweaking. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Get a good developer using the bigcommerce developers portal! They have certifications and whatnot. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Bigcommerce has truly helped in increasing my revenues and profits in pushing our online sales. Review collected by and hosted on G2.com.

Florrie E.
FE
Account Manager
Retail
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I can create my site as I want. I have the most open control of payments and shipping. The opportunity to drive more movement, convert more guest and with no problem selling on plural channels from a single position. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I don't have any bad problems with this software. I guess everything works great. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

With this platform, you will build an amazing online store by using the latest features. You will have the best experience for search rankings, quicker page loads and higher converting. Also with analytics system, you will see your important metrics. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

For us, it is the big time saver. Great to have full control the online sales way of our company. With this platform, we can increase trade, upgrade our business and try to new channels. It is really easy to study and designed to grow with our company. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

E-commerce marketing campaign management functionality Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Dislike pricing and advanced features costing Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Managing data and tracking performances Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

So many options to chose from. Like the fact that it's compatible with godaddy. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

How confusing it was at first however bigcommerce. Gets easier after you understand the layout. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Maybe better customer service Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Sales and customer service Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

The layout and the overall simplicity of the system was nice. It was user friendly and did not require much training. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We had a lot of issues with BigCommerce communicating properly with Square and StitchLabs. Customer service tried to help but it was a lot of blaming the other systems (which we were also working with through customer service) instead of trying to fix the problem on their end. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We use BigCommerce for our online store and rely heavily on it to work properly. We also use it for our online orders which we aim to generate a lot of our revenue from. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It is an easy system to use and I would recommend it for those just getting into ecommerce Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

It doesn't move smoothly from Amazon, pinterest or other 3rd party sites Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It works great for an online platform. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

They try to listen to their customers on new features and they have worked diligently on integrated selling on Amazon. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They move more slowly than I would like on adding features customers care about. We still can't partially release orders in BigCommerce. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

It's better than Shopify Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Our customers can securely check out and do so quickly with one page checkout. Review collected by and hosted on G2.com.