Video Reviews
539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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Fast chat customer service or with live support if necessary. Review collected by and hosted on G2.com.
Nothing comes to mind really. Aside from the usual multiple updates necessary. Review collected by and hosted on G2.com.
Big Commerce is a great software tool for e-commerce websites. IT is easy to use, learn, navigate, etc. I am able to see reports, orders, and much more Review collected by and hosted on G2.com.
I dislike that there are SO many features! I know this is a good thing but it is a little overwhelming when looking to do specific things or pull specific reports Review collected by and hosted on G2.com.
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It's secure and offers a lot of standard features out of the box. Their chat support is great (I have never used their phone support), and they offer a large number of plugin/integrations. Review collected by and hosted on G2.com.
API support isn't great, they often don't reply at all. Subscriptions are not really supported as a feature. Review collected by and hosted on G2.com.
I loved that BigCommerce is so easy to use, not so much to set up. You save money and time building an online shop for your business, however a developer is required unlike services like shopify. Review collected by and hosted on G2.com.
I have experienced BigCommerce having difficulties in its international store, international currencies are not supported without third party aps and lots of tweaking. Review collected by and hosted on G2.com.
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I can create my site as I want. I have the most open control of payments and shipping. The opportunity to drive more movement, convert more guest and with no problem selling on plural channels from a single position. Review collected by and hosted on G2.com.
I don't have any bad problems with this software. I guess everything works great. Review collected by and hosted on G2.com.
So many options to chose from. Like the fact that it's compatible with godaddy. Review collected by and hosted on G2.com.
How confusing it was at first however bigcommerce. Gets easier after you understand the layout. Review collected by and hosted on G2.com.
The layout and the overall simplicity of the system was nice. It was user friendly and did not require much training. Review collected by and hosted on G2.com.
We had a lot of issues with BigCommerce communicating properly with Square and StitchLabs. Customer service tried to help but it was a lot of blaming the other systems (which we were also working with through customer service) instead of trying to fix the problem on their end. Review collected by and hosted on G2.com.
It is an easy system to use and I would recommend it for those just getting into ecommerce Review collected by and hosted on G2.com.
It doesn't move smoothly from Amazon, pinterest or other 3rd party sites Review collected by and hosted on G2.com.
They try to listen to their customers on new features and they have worked diligently on integrated selling on Amazon. Review collected by and hosted on G2.com.
They move more slowly than I would like on adding features customers care about. We still can't partially release orders in BigCommerce. Review collected by and hosted on G2.com.