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BigCommerce Reviews & Product Details - Page 34

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Retail
CR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Headless approach to saas model solution. Thier support and sales services as well as the open access to checkout page code. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Saas approach to a platform requiring many apps for customization as well as careful maintenance when an update is made to the platform. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Cheaper initial rollout of given sites due to temllate driven solutions without development requirements. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Great support, very easy to use and navigate! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not anything, really, it manages what we do very well! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We have sold over $5,000,000 in product... Review collected by and hosted on G2.com.

Verified User in Tobacco
AT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Clean, simple layout on the backend. Nice variety of themes. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Very little customization for promos and coupon codes. Multiple product editing is not very user-friendly and offers few options. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We are currently running our e-commerce with BigCommerce. Review collected by and hosted on G2.com.

TeLeigh M.
TM
Marketing Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like how simple it is to build a website that sells products. The checkout page doesn't re-connect them to a different website, it is just on the website which keeps our customers engaged in the products. I also like how quickly our website loads. I have used other platforms that take a minute or so to get all of the information, photos, and links loaded Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I don't recall there being a thorough tutorial for the website. I think that would make he design process a little easier to know what steps you should take to efficiently and effectively design a website. I wasn't sure which text boxes were visible to the consumer and which ones weren't. I had to go back and make all the titles and naming conventions consistent. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

we use BigCommerce for the website, www.micacosmetics.com

Before hand we were using a GoDaddy and this website looks 1000 times more professional and user friendly. Review collected by and hosted on G2.com.

Sladana P.
SP
CEO
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

a choice of 7 free templates

the ability to sell a wide range of either physical or digital goods, in categories of your choosing and using shipping rates of your choosing

integration with Paypal and a wide range of payment gateways

full content management (CMS) functionality Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are no transaction fees, even if you use a third-party payment gateway.

The overall feature set on entry-level Bigcommerce plans is comprehensive by comparison to competing products.

You get a good set of reporting tools on all plans - again, this is not the case with all competing products.

It comes with built-in product review functionality. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Much better customer service, approach to monetizing your own blog Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Getting more customers! Create custom fields! Review collected by and hosted on G2.com.

Bradley R.
BR
Owner
Sports
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

I like thats its cheaper than main competitor shopify, and does exact same Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I dislike template functionality. If its built on bigcommerce there is parts which i see always on bigcommerce websites. Like checkout page Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Bigcommerce will do work for you if you "starting" on ecommerce journey and will let you to concentrate on selling Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

multichannel selling, api Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It's pretty simple, but packs a lot of features Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The overall cost. You get a lot of odd features, but most are available elsewhere or free Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It's a nice platform, but it's cheaper elsewhere for most of the same stuff. If you had zero knowledge about selling your products online it would be great Review collected by and hosted on G2.com.

Roselee H.
RH
Commercial Manager
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Big Commerce is a very easy-to-use platform that anyone can learn and use. Ability to manage more than 100 products, as well as 100 + promotional codes. It's simple and convenient to operate. The configuration of the interface is quite large, and anyone who knows CSS and HTML can easily edit the system. This gives you the opportunity to add the sensation of your company to the entire site and makes the transition from other CMS invisible. Excellent customer service, ease of use and a solid platform. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They used to have an application on which I could watch sales and orders on my phone, but they do not offer it anymore. And I would be very helpful, not enough of this. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

After extensive search and marketing research, I chose BigCommerce and is very satisfied with my decision. This seems to be a very good platform for beginning and growth. There are several levels available, and the platform can grow with your company. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Bigcommerce allowed me to create a more professional website without spending a lot of money. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Bigcommerce provides various themes so that supplier can make their stores more attractive. It is easy to use. Also, user can use the free trial for almost 15 days. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Only few themes are free but if users wants to use premium themes, they have to pay extra Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Store management becomes easy Review collected by and hosted on G2.com.

JC P.
JP
Customer Service Representative
Telecommunications
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

What I like about bigcommerce is you have the freedom of customization of you're website but this website builder is not for beginners Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

What I dislike about this website builder platform is you can't put in custom api or photo sliders for advertising Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I can take my business online and sell to my customers nationwide instead of local Review collected by and hosted on G2.com.