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BigCommerce Reviews & Product Details - Page 31

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

their monthly plans are very affordable and has lots of customization. Unlike Shopify, you do not need to purchase extra apps that are (in my opinion) essential for sellers. Many features and customer service is easy to reach and very helpful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I find their options (variations, attributes, or customization options, however you like to call them) a little cumbersome to use, but it could be because I'm not using it correctly. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If you like simple and pretty, Shopify may work for you. But if you want more features for your account, BigCommerce is a better value. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Great for sellers who need a lot of customizations (this can be complicated with Shopify, which is why I chose BigCommerce). Very easy to use and edit many basic features of the design template even if you don't know html well (like me)

Like all other platforms (I've tried Volusion, Shopify and now BigCommerce) It's not perfect, but they do continue to make improvement, which I appreciate. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Everything is preset, it's really plug and play. Just set up your details and product information and your good to go. Lots of apps ready to be added in to connect to enhance your experience. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

As much as we like having everything set fr you, sometimes we would like to be able to customize features. When we need to do so we have to reach out to developers to write the script. Also reporting features could be a bit better. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We were able to launch our website without much fanfare. We will do much modifications in the future but this was a great start. Review collected by and hosted on G2.com.

Shawn T.
ST
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like the tools that you can use to connect. Especially credit card processors. They really do make that part easy. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Finding your way around a website is one of the most difficult things I've done, thanks BigCommerce. Thankfully my time with the client using the platform was minimal. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Consider something easier to work with. Finding a card processor can be done without the use of BigCommerce. It will save you money. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

My client was a vape shop and needed to carefully navigate the ecommerce landscape. They did actually help with that. Review collected by and hosted on G2.com.

VD
Customer Service Representative
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like the multi-functions of the platform unlike most where you have to have different programs, BigCommerce has it all. Creating your website, order entry, product updating, all the processes from start to finish. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Sometimes the loading is a bit long for my likes but worth it at times. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

I would highly recommend! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Order tracking, I love it. Review collected by and hosted on G2.com.

Seth T.
ST
Entrepreneur
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It worked pretty good for my needs at the time. Easy to use has all the basics and good assistance when i needed it. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I wish that Big Commerce had more theme options and setups. I feel like my site looked a lot like other sites and not as personal as I liked. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Great if you are just starting or your basic needs for a online store. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I was able to start selling products and services to my customers online. This helped increase my business. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It's way better than other ecommerce platforms because of its modern design and ease of use of the many tools it presents... Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There's nothing much that can be disliked on BigCommerce, but they should offer a free version not only to test on a certain time but also to encourage amateur entrepreneurs to get with them Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We have used BigCommerce on a certain time of our project and had benefitted of a great support from them Review collected by and hosted on G2.com.

ML
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about BigCommerce?

I work as a marketer for a small start-up company overseeing 13 e-commerce sites. I love the ease of use when sorting through orders, organizing coupon codes, and the blog feature. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The default site templates are very simple and basic, you would need to pay to upgrade to better templates. Sometimes I find difficulty synching the BigCommerce API with other programs such as MailChimp. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

This is a fantastic platform for dropship model companies such as ours. Review collected by and hosted on G2.com.

Verified User in Environmental Services
UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Big Commerce is a great tool for small to medium sized businesses to use to run their e-commerce! It is great for tracking orders, reporting, promotions, and much much more! It provides a lot for the user! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I dislike all of the option and different ways of getting to reporting dashboards. It is sometimes confusing what you are actually looking but overall I dont really dislike that much Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

hi ghly recommend for medium sized businesses. it wraps all your e-commerce needs into one easy platform Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

E-commerce, coupon codes, reporting, order tracking, analytics Review collected by and hosted on G2.com.

Verified User in Building Materials
CB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Ability to set up a site in no time, as well as add-ons like e-commerce, reviews, etc. Integrates well with many third party apps. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The ability to include product variations and add-ons still isn't fully fleshed out. It is possible to do some custom development, but that does require some expertise. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Do your research ahead of time when considering a CMS to make sure BigCommerce includes everything you need and will need in the future. There are many good features, but make sure your bases are covered. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Ability to sell products, integrate with email marketing, and integrate with CRM. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

If your trying to get your feet wet in the world of self owned business, I wouldn’t recommend BigCommerce due to not being user friendly for new comers. But it if your experienced in some sort of online retail than you are ahead of the few. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not user friend and it is only one one platform. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Try other e-commerce Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Easy to understand, but doesn’t organize or have any assistance. Review collected by and hosted on G2.com.