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539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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The user interface is very intuitive and it is very easy to manipulate content. Review collected by and hosted on G2.com.
Uploading images and pdfs must be done through a third-party file-transfer app, which is a little bit of a hassle; I'd prefer to just drag and drop. Review collected by and hosted on G2.com.
Customer and Sales Support is by far the best.
The product is robust with lots of features and excellent apps that plug in.
I've been a customer for many years and have no plans for switching.
Thank you Big Commerce for making eCommerce easy. Review collected by and hosted on G2.com.
There's really nothing to dislike that I can think of right now. I mean pricing could always be lower it's a little bit expensive but you get what you pay for I guess. Review collected by and hosted on G2.com.
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For what BC offers, they're hard to beat. Coming from Wordpress/Woo, it's a goldmine of flexibility when it comes to their backend structure, security and flexibility. They offer so much in their base package. Wordpress is messy and so much to maintain. BC is not. It's a simple plug-n-play type of system where you add your content and you can be up and running within 24 hours. It's quite refreshing, actually. Review collected by and hosted on G2.com.
As with most of the others, customization is lacking. Their "free" templates are blah and boring and their paid templates are cost-prohibitive for a startup. If you've got the funds for one, that's great; but for many of my clients, they need something quick and easy to get started with. While BC has a superb back-end, the design side of it for "unseasoned" business owners can be very challenging and frustrating. Their new(er) page designer is good, but not great. Review collected by and hosted on G2.com.
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Subscription model as per the need and business size. Easy integration with Google Ads and implementing pixel is super easy. Interactive dashboard for store performance. Added functionalities such as Google Customer Reviews. Review collected by and hosted on G2.com.
The interface is not super interactive and there are many areas for improvement. For example, the reporting section needs to be more detailed. The basic plan lacks a lot of essential features such as Google consumer reviews. Review collected by and hosted on G2.com.
The overall architecture is futuristic, and product management is comparatively better than other products in similar lines. Other tools uses product attributes as tags where in this you create a new attribute which helps in terms of complex filtering, searching on website. Review collected by and hosted on G2.com.
The marketplace is not that big as of yet but growing. The overall system is not that mature. Suppose you are looking to launch an eCommerce solution with OOTB features. This is a good solution. Review collected by and hosted on G2.com.
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I like bigcommecerce as developer to work on platform it is easy to handle tools for design and development and you easily manage your products and you can create categories. Review collected by and hosted on G2.com.
It's have some issue on web optimization I hope it's can be fixed for big commerce team , as Google ads and other marketing tools needs for optimazed page to use for getting leads Review collected by and hosted on G2.com.
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There is a good section of professional templates with responsive content. Customers are impressed with the look of the site and cost of operation is more affordable than the top competitors. Review collected by and hosted on G2.com.
There are more templates and integrations available for competitors like Shopify. Review collected by and hosted on G2.com.
Big commerce gives you a lot of custom ability to list different items on your website and edit some of the criteria within each item. You can add a really thorough description, add other links, pricing, and a lot of other things to each product which is a nice ability to have. Review collected by and hosted on G2.com.
It can be a little difficult to use if you've never used a similar tool before. I think that's just the case for most software that does similar things to this one. Review collected by and hosted on G2.com.
I like that it can also be used as a CRM as well as a platform users can utilize to create their own orders. This flexibility will make getting quotes to customers easier and more seamless Review collected by and hosted on G2.com.
I currently do not like the fact that it is not able to integrate into our CRM easily. That is the last hurdle we are hoping to overcome in the coming months. Once the integration is complete, it will be perfect. Review collected by and hosted on G2.com.