Video Reviews
539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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The most helpful thing about BigCommerce is how easy it is to add on additional applications. In addition, with BigCommerce, it is easy to add and edit products. Moreover, the customer service team at BigCommerce is accommodating. Another feature that I like about BigCommerce is its inventory report. My account loves that I can provide them with details every month. Review collected by and hosted on G2.com.
There is no one thing I dislike about BigCommerce. Review collected by and hosted on G2.com.
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I like the best it's open-source and available for customizations for each store separately. In that way, you can be agile and do fast adaptations for the clients or yourself if needed. It also integrates a variety of analytics, payment systems, and the ability to sell worldwide. The cost is even small business-friendly. Review collected by and hosted on G2.com.
Professional help is needed for complete integration with all that big commerce can do. Sometimes it feels a bit too complicated and hard to implement. Sometimes when you upgrade a plugin there are bugs and glitches. Review collected by and hosted on G2.com.
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Ease of use. It is very easy to pick up and understand the "Logic" of the software Review collected by and hosted on G2.com.
There is nothing to dislike. If I have an issue with BigCommerce I can quickly and easily get support on the phone; they are very helpful and have always been able to help me. Review collected by and hosted on G2.com.
It functions perfectly alongside the parameters set in industries such as firearms and cbd. Review collected by and hosted on G2.com.
Not as customizable or easy to use like shopify. Review collected by and hosted on G2.com.
Support managing large number of products, I particularly love the ability to manage via exports and imports of CSV files. Great functionality provided to customize website using PageBuilder and third-party apps. User documentation and real-time customer support is terrific. Review collected by and hosted on G2.com.
Some customizations require advanced knowledge of HTML and CSS. Review collected by and hosted on G2.com.
It is extremely easy to find customers' orders and any information related to that order. Also, the ease to communicate with customers. It is a very easy platform to navigate. Review collected by and hosted on G2.com.
Currently, the notifications will not be marked as read after viewing them. It is definitely something that BigCommerce is aware of now and is working to fix the issue. Review collected by and hosted on G2.com.
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I like their backend UI, support, ready-made theme available, support community, and many more features. Review collected by and hosted on G2.com.
The price is a little high but it's worth it as per they provide service. Review collected by and hosted on G2.com.
Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions. Review collected by and hosted on G2.com.
Not much to dislike so far. Only community help and app are a bit less than Shopify. We would like more than 600 variations for products but it is far better than Shopify's 100 variant limit. Review collected by and hosted on G2.com.
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In 2019, I started working on the Bigcommerce platform. And now it has been two years. Following are the point which i like the most in bigcommerce:
1. The power of Dashboard. Any change you want to do, you can do it through the dashboard.
2. The page builder creates widgets for your custom components.
3. All You need is the assets and content for your website, and then choose a theme for your product.
4. The third-party integrations are straightforward to do using big commerce. Review collected by and hosted on G2.com.
1. The templates are available in handlebar format. It might be difficult for a non developer to edit those files.
2. Logo cannot be added as SVG from dashboard. Review collected by and hosted on G2.com.