Save to My Lists
Paid
Claimed

BigCommerce Reviews & Product Details - Page 13

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
Show LessShow More
Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
LS
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

The most helpful thing about BigCommerce is how easy it is to add on additional applications. In addition, with BigCommerce, it is easy to add and edit products. Moreover, the customer service team at BigCommerce is accommodating. Another feature that I like about BigCommerce is its inventory report. My account loves that I can provide them with details every month. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is no one thing I dislike about BigCommerce. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

One business problem that BigCommerce helps me solve is integrating Codisto, which allows me to export my inventory to marketplaces such as eBay, Walmart, and Amazon. Review collected by and hosted on G2.com.

Peter .
P
The Million Dollar Training by Robert Rolih
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like the best it's open-source and available for customizations for each store separately. In that way, you can be agile and do fast adaptations for the clients or yourself if needed. It also integrates a variety of analytics, payment systems, and the ability to sell worldwide. The cost is even small business-friendly. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Professional help is needed for complete integration with all that big commerce can do. Sometimes it feels a bit too complicated and hard to implement. Sometimes when you upgrade a plugin there are bugs and glitches. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If you are looking for custom software that would connect all of your integrations in one place you cannot get wrong with BigCommerce! They have a way to integrate any app or operation inside your business and help you to scale faster and reliably! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We are solving and connecting all the parts of e-commerce to one platform like Email, website integrations, payment systems, analytics, SEO and website optimization, sales, support and connecting all other apps into one! Review collected by and hosted on G2.com.

Bruce L.
BL
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigCommerce?

Ease of use. It is very easy to pick up and understand the "Logic" of the software Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is nothing to dislike. If I have an issue with BigCommerce I can quickly and easily get support on the phone; they are very helpful and have always been able to help me. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Solving problems was never an issue with my old eCommerce website; it was built in 1997 and was outdated. The benefits of an updated website and eCommerce platform are too numerous to list. Let's say that having technology that was built in the last few years makes everything better in the eCommerce world Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It functions perfectly alongside the parameters set in industries such as firearms and cbd. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not as customizable or easy to use like shopify. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Allowing to sell tactical gear and excelling in filtering and optimization. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

Support managing large number of products, I particularly love the ability to manage via exports and imports of CSV files. Great functionality provided to customize website using PageBuilder and third-party apps. User documentation and real-time customer support is terrific. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Some customizations require advanced knowledge of HTML and CSS. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Displaying current inventory levels for our large catalog file - we use a third-party app to update available inventory from our core Sage database. Displaying available inventory has increased online sales, particularly during the current supply chain challenges. Review collected by and hosted on G2.com.

HG
Customer Success Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It is extremely easy to find customers' orders and any information related to that order. Also, the ease to communicate with customers. It is a very easy platform to navigate. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Currently, the notifications will not be marked as read after viewing them. It is definitely something that BigCommerce is aware of now and is working to fix the issue. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I do a lot of specific coupon codes for different organizations and by doing this they are easily able to be tracked. I am able to see how many times those specific codes are used. Review collected by and hosted on G2.com.

Fatih B.
FB
Digital Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Everything about BigCommerce except one thing. Down below! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Themes are not variable and not looking so good, it can improve... Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We change our ecommerce platform to the BigCommerce and it's really user friendly and has multi choice sections. Our integrations was really perfect with BigCommerce... Review collected by and hosted on G2.com.

Dipak P.
DP
Team Lead ( Magento )
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like their backend UI, support, ready-made theme available, support community, and many more features. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The price is a little high but it's worth it as per they provide service. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I have solved API-based database connections for ERP, and big commerce documentation is very good which helps you to work in API. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigCommerce?

Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not much to dislike so far. Only community help and app are a bit less than Shopify. We would like more than 600 variations for products but it is far better than Shopify's 100 variant limit. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We needed a strong base for a B2B site and coming from SuiteCommerce Advanced and Shopify this is the best of the three. We needed many features out-of-the-box, instead of having to be nickel-and-dimed for many third-party apps like Shopify, or writing many custom apps. Review collected by and hosted on G2.com.

Deep S.
DS
Senior Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

In 2019, I started working on the Bigcommerce platform. And now it has been two years. Following are the point which i like the most in bigcommerce:

1. The power of Dashboard. Any change you want to do, you can do it through the dashboard.

2. The page builder creates widgets for your custom components.

3. All You need is the assets and content for your website, and then choose a theme for your product.

4. The third-party integrations are straightforward to do using big commerce. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

1. The templates are available in handlebar format. It might be difficult for a non developer to edit those files.

2. Logo cannot be added as SVG from dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If you want to sell your product on the e-commerce platform, I would recommend Bigcommerce. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

1. Customer satisfaction.

2. Customization of the theme.

3. Integration of third parties helps to create better revenue.

4. Buisness performance definitely increased. Review collected by and hosted on G2.com.