Arctic Wolf Reviews & Product Details

Very easy to work with. setup was less than half the time previous MDR vendors took. Arctic Wolf provides us 24 x 7 SOC service and will customize the reports to what you need. Very good about working with us to reduce the alert chatter so after a few month had it dialed in and we are only getting truly actionable alerts now. The breadth of service has been very good and is a must as our team is a handful of staff with more duties beyond security. AWN makes it work for us. Review collected by and hosted on G2.com.

The ticketing system is a bit clunky to navigate but many are. This is something that we can live with. It also was a bit pricey but we have successfully worked with AWN to get a good balance of services for what we feel is a good price now. Have changed out our concierge security team a couple of times but that seems to be common with most service companies these days. Each rep we have had has been very knowledgeable and easy to work with. Review collected by and hosted on G2.com.

Arctic Wolf helps cut down the noise of a very log heavy environment full of nuisance alerts that can make it hard to discern where the real issues are. By leveringing Arctic Wolf we're able to focus on specific threats in our infrastructure and address vulnerabilities that put us at risk. Review collected by and hosted on G2.com.

There's a lot to do in setup and it can take months to effectively improve your security posture to something meaningful that you understand. It's not an overnight shift and it takes time. Not a fault of Arctic Wolf - it's a process that covers several layers of security across all areas of the infrastructure. Review collected by and hosted on G2.com.

That we, a small company. have access to the tools that Arctic Wolf provides, at an affordable price. We struggled with cybersecurity moniroring for years as it was always way too expensive. Arctic Wolf solved that problem for us! The products are always ecolving as well, it is not a static product suite! Review collected by and hosted on G2.com.

That i didn.t sign up with them earlier! I would like to see monitoring of AI events that take place at my company with more detail. Review collected by and hosted on G2.com.

Having the MDR solution in place is not only great for collecting logs for threat remediation, it's also great for troubleshooting everyday issues where you need to review logs. I simple ticket to support can get you a wealth of information from the log collection. Another great thing about Arctic Wolf in general is the dedicated concierge team, they get to know you and your environment and with the monthly reviews you can continue to move your security posture forward. Review collected by and hosted on G2.com.

There's not much to dislike, it greatly is a great product! Review collected by and hosted on G2.com.

Arctic Wolf MDR help us to review all the logs from all of our security tools and identity relevant events that need our attention. It is also replacing our on premise SIEM. The Arctic Wolf SOC team is excellent and very responsive. The MDR solution help us to operate a very effective SOC with a very small IT Security team. Review collected by and hosted on G2.com.

The data analytic tools for end user is not as user friend. Only limited data are kept online. Historical data need to be requested from archive. Review collected by and hosted on G2.com.

Arctic Wolf has been a great partner protecting our environment, But they have also looked for additional solutions to further protect us. They keep in touch with us making sure we are satisfied with the protection. This was easy to setup in our environment and we could get to use it right away. Review collected by and hosted on G2.com.

The biggest problem is that I did not start it sooner. Review collected by and hosted on G2.com.

The onboarding process was simple with Arctic Wolf providing an onboarding engineer and project manager to ensure everything is working before your go-live date. Once you go live, the security team starts to assess your environment and provides meaningful security changes that can dramatically improve your company's security posture. Review collected by and hosted on G2.com.

I have not experienced any issues with Arctic Wolf. Review collected by and hosted on G2.com.

Arctic Wolf gives us peace of mind. We know that all of our locations from the network down to the computer level are being monitored 24/7 and we are immediately alerted on any anomalous activity. Arctic Wolf probably saves us from having 3-4 full-time employees to watch all of our traffic and logs. Review collected by and hosted on G2.com.

Arctic Wolf is quite pricey. While Arctic wolf does an amazing job, it would be nice if their product was more affordable. Review collected by and hosted on G2.com.

· Comprehensive security features and coverage

· Dedicated Concierge team

· Portal and services improvements and added offerings

· Cybersecurity Summit – events and guest speakers are value add

· Customer Roundtables – looking forward to more, when is the next one?

· Resources/Updates/Alerts – daily/weekly reports/emails are helpful and informative

· Security Incidents assistance - timelin, detailed and comprehensive Review collected by and hosted on G2.com.

An improvement area I would like seen is dashboard widget and screen reporting filters and options. Review collected by and hosted on G2.com.

Amazing toolset that is easy to use and understand. Plus, we have regular meetings with our team to understand how we can better harden our systems. Review collected by and hosted on G2.com.

The only downside I can think of is we that we have increased awareness so we now know what more work needs to be done. Review collected by and hosted on G2.com.