Keela
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4.6 out of 5 stars
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Keela Reviews & Product Details - Page 8

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Keela Overview

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What is Keela?

Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

Keela Details
Product Website
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Languages Supported
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Product Description

Keela is an impact technology company committed to building specialized solutions for the nonprofit sector.

How do you position yourself against your competitors?

Keela is a Certified B Corp and has been held to a higher standard. We balance purpose and profit by considering the impact of our decisions on our staff, customers, and community.

Our Impact assessment ensures we meet the highest standards of transparency, accountability, and social and environmental performance.

Seller Details
Seller
Aplos Software
Company Website
Year Founded
2009
HQ Location
Fresno, CA
Twitter
@Aplos_Software
906 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Description

Aplos suite of products, including Raisley and Keela, is the leading fund accounting all-in-one platform for nonprofits to manage finances, relationships, and giving efforts all in one place. Enjoy fund accounting, relationship management, online giving tracking, robust reporting, and much more. We have helped over 40,000 organizations be more efficient.

Keela M.
KM
Overview Provided by:
Keela Marketing

Recent Keela Reviews

DK
Doug K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very satisfied with Keela"
Keela provides all of the tools we need in one place. Not only can we manage all of our donors' information, interactions, and transactions, but we...
Read more
Rameel A.
RA
Rameel A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Keela Review as a Mosque (non-profit)"
The integreatted forms and communications feature has been my faviourte part of keela so far. In our previous setup we would be boucing between mai...
Read more
Shira G.
SG
Shira G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great self-serve solution for small and new shops"
Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out yourself. Impo...
Read more

Keela Pricing

Pricing That Makes Sense
Starting at $99.00
Per Month
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Keela Media

Keela Demo - Strengthen Donor Relationships
Keela’s robust relationship software empowers you to manage everyone involved with your organization. From donors to members to volunteers, Keela keeps data in one place. Keela’s tools have been created by experts with a first-hand understanding of how to build a successful non-profit.
Keela Demo - Make Informed Decisions
Gain a better understanding of your donors and campaigns with smart, customizable data features. Monitor and optimize campaigns, manage donation records, and build custom reports to share with board members in one click.
Keela Demo - Communicate Better
Keela’s sophisticated, easy-to-use communication tools help you spread the word about the valuable work you do every day. Connect with your donors, build new relationships, and grow the good you do.
Keela Demo - Integrate with tools you love.
Nothing is more frustrating than having to switch between multiple platforms to do your job. That’s why we built Keela to integrate with the most popular nonprofit tools.
Keela Demo - Keela Dashboard
Access one-click dashboards and customizable reporting tools to provide quick, digestible reporting to your board, leadership team, and donors without having to open a single spreadsheet.
Keela Demo - Nonprofit Marketing Automation
Think beyond automated tax receipts (although Keela does that too), and explore nonprofit marketing automation that will guide your supporters towards making their next gift.
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78 Keela Reviews

4.6 out of 5
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78 Keela Reviews
4.6 out of 5
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Keela Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KeelaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Keela?

It has an easy-to-use interface, and once the data is imported, the features are simple to learn. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Some of the navigation was clunky in the beginning, and the sales team can get a bit pushy on the premium features at times. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

We needed a better way to keep and use our donor data, and Keela was our choice. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela
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Thank you for your positive review! We're grateful for your support and value your opinion on how we can improve our software to make your fundraising experience even better.

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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Keela?

The ability to build campaigns and customize who they get sent to Review collected by and hosted on G2.com.

What do you dislike about Keela?

I find that syncing Keela to my G suit is quite confusing Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Building campaigns, customizing contacts. We have a few different program areas that we work in so having the ability to put our contacts into different tags is incredibly helpful. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela
Editedit

Thank you for the great review! We're glad you appreciate our campaign-building and contact customization features. We're continuously working on improving our integration with G Suite. We're here to help with any questions or assistance you may need.

See how Keela improved
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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Keela?

The customer service has been superb. I like the small homegrown feel of it. Also being on the smallened end of the nonprofit scale that there is (all volunteer driven) the feature set vs. cost of use works for us. And being part of a community, which is there real goal to make you part of the community, there is access to webinars and seminars from other parts of the non-profit world. Review collected by and hosted on G2.com.

What do you dislike about Keela?

They just added another paywall for access to more features, which is beyond our budget. I know it's a balancing act but that hurts. Sometimes the UI seems a bit clunky, but they are constantly working to improve it. Also, they are a Canadian company and have a bit of a Canadian focus...which may not be fair to say I dislike but Canadian-only resources don't do anything for me here as a US non-profit. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela allows up to automate our donation collection and tracking. It also has an interface for sending out your "eblasts" through your campaign cycles to your supporters and know how effective they were. Being an all volunteer organization we actually need this more because we have such limited man hours and expertise to track all of it. Now we know who are donors are and how to contact them will very little effort on our part. Review collected by and hosted on G2.com.

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Verified User in Civic & Social Organization
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Keela?

I love the user interface and how easy it is to develop reports. I have never seen a more robust yet user-friendly donor management system. Review collected by and hosted on G2.com.

What do you dislike about Keela?

There is no phone support which is challenging when there is a time-sensitive issue. The options sometimes seem to be limited. For example, the forms can include more information options. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Amazing value for money, makes entering donations and receipting seamless, and while the reporting could be more comprehensive it has everything I need and makes it easy. Review collected by and hosted on G2.com.

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Verified User in Museums and Institutions
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Keela?

The flexibility and personalization of the software Review collected by and hosted on G2.com.

What do you dislike about Keela?

It definitely has a learning curve and requires additional support to set up Review collected by and hosted on G2.com.

Recommendations to others considering Keela:

It’s a great tool but has a learning curve, need to have some idea of how to navigate basic technology Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

I have had trouble navigating some of the features but was able to learn through practice and trial and error.

We are able to track all donor communication etc. in one place as well as see success of campaigns and analyze different data. Review collected by and hosted on G2.com.

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Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Keela?

Keela is great because it allows organizations to input many things and have a collection of important details all in one program! It allows for donation tracking, creating a list of contacts for outreach, etc. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Learning how to navigate Keela can be a little difficult but that's because they have a lot of options available when creating contacts. Once you've learned Keela however, it becomes very easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering Keela:

It's great! I'd highly recommend this for people who like having everything in one place. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Working with the social work team at The New Jewish Home, it was difficult to have a list of contacts for logistical things. With Keela, the social work team was able to have a list of people all in one place that we can reach out to. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Keela?

Keela can be used for many different purposes, such as for donor engagement, tracking, as well as being being able to store contacts within a person's network. Review collected by and hosted on G2.com.

What do you dislike about Keela?

It takes a little bit of time to understand everything in Keela, especially for listing donor contacts, as there are many details that need to be inputted, such as address, tags ,etc. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

The business problem that's being solved with Keela is relying on too many different programs to serve different tasks. With Keela, we can use it for everything donor related! Review collected by and hosted on G2.com.

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Tim R.
TR
Senior Manager, Standards Program
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Keela?

Layout and UI is well implemented. Customer Support was really good. Ambitious features. Review collected by and hosted on G2.com.

What do you dislike about Keela?

The platform was still in early stages when we tried it, and it didn't do everything we needed at that time. We're going to check back in later. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

We wanted better management of our donors, supporters, volunteers, and so on. Keela is one of the few platforms that is already built for that purpose (and not a sales CRM that can be customized to that end) Review collected by and hosted on G2.com.

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