Keela
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4.6 out of 5 stars
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Keela Reviews & Product Details - Page 7

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Keela Overview

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What is Keela?

Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape.

Keela Details
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Product Description

Keela is an impact technology company committed to building specialized solutions for the nonprofit sector.

How do you position yourself against your competitors?

Keela is a Certified B Corp and has been held to a higher standard. We balance purpose and profit by considering the impact of our decisions on our staff, customers, and community.

Our Impact assessment ensures we meet the highest standards of transparency, accountability, and social and environmental performance.

Seller Details
Seller
Aplos Software
Company Website
Year Founded
2009
HQ Location
Fresno, CA
Twitter
@Aplos_Software
906 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Description

Aplos suite of products, including Raisley and Keela, is the leading fund accounting all-in-one platform for nonprofits to manage finances, relationships, and giving efforts all in one place. Enjoy fund accounting, relationship management, online giving tracking, robust reporting, and much more. We have helped over 40,000 organizations be more efficient.

Keela M.
KM
Overview Provided by:
Keela Marketing

Recent Keela Reviews

DK
Doug K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very satisfied with Keela"
Keela provides all of the tools we need in one place. Not only can we manage all of our donors' information, interactions, and transactions, but we...
Read more
Rameel A.
RA
Rameel A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Keela Review as a Mosque (non-profit)"
The integreatted forms and communications feature has been my faviourte part of keela so far. In our previous setup we would be boucing between mai...
Read more
Shira G.
SG
Shira G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great self-serve solution for small and new shops"
Keela is easy to use right out of the box, and comes with outstanding customer support for any kinks you may not be able to work out yourself. Impo...
Read more

Keela Pricing

Pricing That Makes Sense
Starting at $99.00
Per Month
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Keela Media

Keela Demo - Strengthen Donor Relationships
Keela’s robust relationship software empowers you to manage everyone involved with your organization. From donors to members to volunteers, Keela keeps data in one place. Keela’s tools have been created by experts with a first-hand understanding of how to build a successful non-profit.
Keela Demo - Make Informed Decisions
Gain a better understanding of your donors and campaigns with smart, customizable data features. Monitor and optimize campaigns, manage donation records, and build custom reports to share with board members in one click.
Keela Demo - Communicate Better
Keela’s sophisticated, easy-to-use communication tools help you spread the word about the valuable work you do every day. Connect with your donors, build new relationships, and grow the good you do.
Keela Demo - Integrate with tools you love.
Nothing is more frustrating than having to switch between multiple platforms to do your job. That’s why we built Keela to integrate with the most popular nonprofit tools.
Keela Demo - Keela Dashboard
Access one-click dashboards and customizable reporting tools to provide quick, digestible reporting to your board, leadership team, and donors without having to open a single spreadsheet.
Keela Demo - Nonprofit Marketing Automation
Think beyond automated tax receipts (although Keela does that too), and explore nonprofit marketing automation that will guide your supporters towards making their next gift.
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78 Keela Reviews

4.6 out of 5
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78 Keela Reviews
4.6 out of 5
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Keela Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KeelaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Managing D.
MD
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Keela?

Keela keeps all our information organized and easily accessible. Contact interactions, fundraising history, specific segments and data stored for specific events! Review collected by and hosted on G2.com.

What do you dislike about Keela?

In the email threads it is hard to follow who is copied.

Embedded videos in the communications.

Data summaries of existing information could be simplified to not duplicate information. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Donations and fundraising transactions in one place. Contact information and easy to use messaging platform. Forms and reporting for specific events. Everything more efficient. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela
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Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform! Happy Fundraising!

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Siri v.
SV
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about Keela?

The ability to make tags, and schedule emails. I enjoy the different types of forms. Campagins to track revenue are good. The bell notification is excellent. Review collected by and hosted on G2.com.

What do you dislike about Keela?

When I look up an email address in the whole data base it doesn't always show up. When creating email marketing, the text sometimes turns white or formats weird. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Automatic emails, database of people who interact with out work. Tracking donations, revenues, etc. Running events with forms. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Keela?

It houses all our volunteer and donor data in one place and everyone on our team finds it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Keela?

We have challenges with the email function. The email address that is assigned to us gets caught in spam A LOT so we tend not to use this function for larger mailings. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Housing all our volunteer and donor data in one place. Online donation processing. Review collected by and hosted on G2.com.

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Cory R.
CR
Small-Business(50 or fewer emp.)
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What do you like best about Keela?

Keela's CRM is significant for its price point and includes many valuable features. Keela's learning and development materials are superb, though. Review collected by and hosted on G2.com.

What do you dislike about Keela?

The project management feature is very lacking, I would not recommend using it. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

It keeps all our donor information in an easy-to-access database and lets us efficiently fundraise from our database. Emails are a breeze to send. Review collected by and hosted on G2.com.

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EG
Small-Business(50 or fewer emp.)
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What do you like best about Keela?

Quick assistance from care team with any issues

Great knowledge portal, easy to navigate and find answers

Great video explanations Review collected by and hosted on G2.com.

What do you dislike about Keela?

Issues using accents, symbol characters, importing and exporting Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Moving away from spreadsheet tracking into software

Easier to find contact information, localized in single database

Data reporting Review collected by and hosted on G2.com.

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Cheri B.
CB
Small-Business(50 or fewer emp.)
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What do you like best about Keela?

Ease of accepting donations and issuing tax receipts. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Cumbersome reporting tool, many steps to run and download reports. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Keela has helped us save time on donor management, fundraising and customer records management. We are much more productive and our business performance has increased. Review collected by and hosted on G2.com.

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CB
Development Operations Manager
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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(Original )Information
What do you like best about Keela?

I've used most of the big players on the donor CRM market, and none offer the level of functionality, ease of use, or customer support that Keela does. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Keela checks all of our boxes; no complaints here! Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Our big pain point with our prior donor CRM was being unable to create custom reports without SQL. Now Keela makes it super easy for anyone on the team to create reports without having to refer back to help documentation. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela
Editedit

Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform! Happy Fundraising!

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JF
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Keela?

I like the easy accessibility to all the data I need. Review collected by and hosted on G2.com.

What do you dislike about Keela?

Keela is not as robust as other smilar programs Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

It solves accessibility to donor records which helps me do my job. Review collected by and hosted on G2.com.

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Response from Keela Marketing of Keela
Editedit

Thank you for taking the time to leave a review! We're so glad to hear you've had a positive experience with our platform! Happy Fundraising!

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Share
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Tiffany B.
TB
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Keela?

Electronic payment options and creating detailed forms. Review collected by and hosted on G2.com.

What do you dislike about Keela?

It can be hard to navigate at times. More form options are needed. Better training videos. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

It solving administration components that help the organization run more efficiently. Review collected by and hosted on G2.com.

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Alan B.
AB
Small-Business(50 or fewer emp.)
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What do you like best about Keela?

Keela keeps all our donors organized and allows several layers of organization with tags and prompts. It is also very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Keela?

There's really nothing that I dislike about Keela. It is a developing platform and remains sensitive and adaptable to the needs of its users. Review collected by and hosted on G2.com.

What problems is Keela solving and how is that benefiting you?

Donor organization and communication. Our productivity has increased 1000% since we started using keela. Review collected by and hosted on G2.com.

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