SproutLoud takes a Client-first approach to everything they do. They listen to Client feedback and incorporate Client feedback directly into their product planning and product development. Specifically, I worked closely as part of their Client Advisory Council, to provide direct feedback that shaped their Data Triggered Marketing product, and our brand was the first adopter of this product. This product allowed our brand to seamlessly integrate our CRM system to automate direct mail and email campaigns to end-consumers on behalf of the Franchisee. All the Franchisee needed to do was log in to opt-in to the program and SproutLoud automation took care of the rest. We were able to automate time-sensitive messages to consumers based on the data points that changed in our CRM on a daily basis. It was a game-changer for both us at the Brand level, and Franchisees who do not have time to manage their data and communication strategies. The automation did this all for us, hands-free, keeping the strategy centralized at corporate, allowing us to scale the execution locally.
There were many other aspects of SproutLoud that were leveraged for our Franchise, but that really stood out as the best.
I should note, for transparency, that I have since moved on to another company, and so this is what I remember that I liked best at the time I was with the company that was using SproutLoud to centralize and automate Franchisee local marketing.
I have very fond memories of working with SproutLoud, and especially the Customer Advisory Council meeting in Florida on the beach…I don’t think I’ve had that nice of hotel accommodations for a business function since then! Review collected by and hosted on G2.com.
Nothing that I remember directly- it’s been a while since I’ve used SproutLoud, but from what I remember it was an excellent platform with fantastic customer-centric support. Review collected by and hosted on G2.com.
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282 out of 283 Total Reviews for Ansira Brand-to-Local Growth Platform
Overall Review Sentiment for Ansira Brand-to-Local Growth Platform
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One of my favorite features is the “set it and forget it” functionality. This has drastically reduced the time I spend managing marketing campaigns, allowing me to focus more on serving my clients and growing my business. Review collected by and hosted on G2.com.
If I HAD to pick something I dislike…a more user friendly home page when choosing marketing materials. Review collected by and hosted on G2.com.
For the first time in three years we are generating any revenue through our email marketing channels.
This success has been transformative and was made even more remarkable by how seamlessly Ansira integrated with our complex security systems in just two days. While we've consistently excelled in PPC, Meta, and SEO campaigns, email marketing had long been a pain point, yielding neither leads nor revenue.
Ansira addressed key bottlenecks by providing a centralized repository for email templates, direct mail pieces, and online forms. It streamlined target segmentation and data acquisition processes, empowering our local marketers to create personalized, audience-specific content while maintaining brand consistency.
It has simply been a god send for us and has made everything a breeze. Review collected by and hosted on G2.com.
Analytics and reportiing can improve. We would recommend allowing cross-platform analytics and reporting integration. So, one does not have to move to and from between the platform and third-party reporting tools. Review collected by and hosted on G2.com.
The Reps I have interacted with at SproutLoud have always gone out of their way to work on our behalf. I had recently been trying to file a claim to lock in some expiring coop funds. The rep actually helped extend the expiration date on the coop funds to make sure there was ample time for the claim to be processed. I have always been impressed with how willing SproutLoud’s reps are to help! Review collected by and hosted on G2.com.
There is nothing that I dislike. The website is pretty user friendly, and if I run into a problem, I can easily reach out for help. Review collected by and hosted on G2.com.
That I can conveniently access all of my marketing assets, adjust paid media programs and more. Also, submitting assets for co-op funds is easier than other co-op programs I've used. Review collected by and hosted on G2.com.
Co-op funds take longer than they used to for approval. Review collected by and hosted on G2.com.
They respond fairly quickly whenever I have reached out for assistance Review collected by and hosted on G2.com.
I really can’t say I dislike anything but if I would have to pick it would be the claims page. I filed claims for reimbursement and that page isn’t very user friendly. The information they ask for in one type of verbiage but once it is filed and if you use a previous claim to follow what you need it is in different places and called different information Review collected by and hosted on G2.com.
Well, ease of integration and implementation tops the upside list. Although I’m a tech-savvy person, integrations and implementations are always a dreadful process for me. The number of features comes next because even with their low-tiered plan, I could do so much. Review collected by and hosted on G2.com.
Overall, the customer support is fine, but I believe it can be more efficient at times. I’ve faced undue delays on several occasions that I believe were unnecessary. Although my queries were resolved, those extra minutes that I had to wait for could’ve been avoided. Review collected by and hosted on G2.com.
Their customer service is second to none! I have had to reach out a couple of times in the last year when I made a mistake with an order or needed clarification on something, and they were always super quick to respond and they stayed engaged with me until my issue or question was resolved. I never felt as if I was bothering them or asking a “stupid” question. They go above and beyond in the experience that they provide. Review collected by and hosted on G2.com.
I honestly don’t have any dislikes. Everything has been fantastic! Review collected by and hosted on G2.com.
SproutLoud is truly a joy to use! Its user-friendly interface is absolutely fantastic, and I’m continually impressed by the feature-rich platform. What stands out most, however, is the stellar customer service team. They're not just quick to respond; they're genuinely supportive and incredibly knowledgeable, guiding me through any questions I have with great care and expertise. Review collected by and hosted on G2.com.
Honestly, I haven’t encountered anything I dislike. It’s been a seamless and positive experience through and through! Review collected by and hosted on G2.com.
I value the Ansira Edge Technology Suite because of its comprehensive customization options flexibility and user-friendly interface all of which successfully handle intricate marketing needs. The platforms effective SEO-based website solutions and robust customer support are also very good. Review collected by and hosted on G2.com.
Due to the platforms resource requirements smaller companies like ours with tighter budgets or teams may find it difficult to use. Furthermore it could be difficult to integrate Ansira Edge with current systems which could disrupt workflow. Review collected by and hosted on G2.com.
For me, the biggest perk of Ansira was the ease of use and implementation. I used a lot of software for my business and could easily integrate all into this platform. Review collected by and hosted on G2.com.
The customer support was unresponsive sometimes. Either I wasn’t able to connect or the line kept dropping and it was a frustrating experience. So, I think it can be improved. Review collected by and hosted on G2.com.
