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Acuity Scheduling Reviews & Product Details - Page 6

Acuity Scheduling Overview

What is Acuity Scheduling?

Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence. Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications.

Acuity Scheduling Details
Languages Supported
German, English, French, Italian, Portuguese, Spanish
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Product Description

Acuity Scheduling lets businesses easily book and manage appointments online.


Seller Details
Year Founded
2003
HQ Location
New York
Twitter
@squarespace
141,138 Twitter followers
LinkedIn® Page
www.linkedin.com
1,810 employees on LinkedIn®
Ownership
NYSE: SQSP
Phone
+1 646.580.3456
Description

Squarespace is a SaaS-based Content Management System (CMS) offering a website builder, blogging platform and hosting service.


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Overview Provided by:

Recent Acuity Scheduling Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Scheduling appointments to drive business"
That the interface is user friendly and can easily be navigated.
Danny R.
DR
Danny R.Small-Business (50 or fewer emp.)
0.5 out of 5
"Only suitable for the smallest of businesses with simple needs. A disaster for eveyone else."
Flexible configuration options. Suitable for very small business
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Acuity Scheduling: Professional Solution!"
Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them!
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Acuity Scheduling Media

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Video Reviews

404 Acuity Scheduling Reviews

4.7 out of 5
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404 Acuity Scheduling Reviews
4.7 out of 5
404 Acuity Scheduling Reviews
4.7 out of 5

Acuity Scheduling Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Acuity SchedulingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Acuity Scheduling?

Easy for customers to use, no requirement for my customers to open an account, easy for my staff to configure and maintain the business calendars and bookings Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Minor frustrations while learning the platform, all of which were overcome WITHOUT need to engage Acuity Support - that speaks to the good design and functionality of the platform Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Scheduling customer visits has improved our service levels, and increased customer satisfaction Review collected by and hosted on G2.com.

David O.
DO
Service Items Manager
Photography
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Easy to search, how the appointment information window pops up, easy to reschedule or cancel. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

If you could refund right on the site rather than be directed to paypal, that would be nice. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Being able to schedule and collect payment all in one location is great. Review collected by and hosted on G2.com.

Kenneth W.
KW
Associate Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

I have to use the Schedule of Acuity. Mine Zoom, I'll attach. I should have connected to my main website hyperlinks and click flips. I'm going to make an inquiry. It is easy to send customers sign-up for downloads, feedback and webinars. Besong with my profile improvement, before my appointment styles are hit, there is also nothing I should be doing. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

If I want to remain in these other nations, including qatar, I also want saving myself if I like financing options for Paypal. And if acuity can help chat, it would also be cool, because your support is limited only to the e-mails when you write here. Just not cell assistance. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

I recommend a lot of this software, because through this programme, I think we will really improve as a company and any company should do that. I'm sure you would love the outcomes of this year, in simple words, when you finally purchase them, in a short period of time as well. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I expect to book certain days with limited extra loopholes in some periods in full much easier. This helps the food-related company such as the producing practice. Whether another review guide to setup the new site is unbelievably beneficial and has responded openly to all my queries. I've never had to go out for technology assistance because resources help us to get there first. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

It's easy to customize with our brand. I like that you can send direct links for specific meeting types or share a generic link. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

We have to duplicate appointment types, so clients don't have to pick a name from a list and go directly to schedule with the correct person. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

We needed an automated scheduling app to make calendar sharing and meeting set ups easier across our team. Review collected by and hosted on G2.com.

Rachel H.
RH
Integrative Neurotherapy Clinician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Acuity Scheduling?

I like that we can have multiple people's calendars on our home screens. I work in a small mental health practice and we're often scheduling for one another so it's imperative that we be able to see each other's calendars. Before COVID, we were also allowing clients to schedule themselves through our website which was great. I also enjoy the business integrations. We've been able to integrate our scheduling with Zoom, GoToMeeting, Active Campaign and QuickBooks--which has allowed us to streamline our business and client processes. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I don't like that when you block off time in Acuity, it doesn't show up on your linked Google calendar as blocked off time. The acuity app is constantly having problems, so it's difficult to use my phone for scheduling. They allow for different colors for different appointment types, but they don't allow you use different colors for different practitioners' appointments. When you're looking at everyone's calendar on one page (especially in week view) it's really confusing and you can't easily distinguish whose appointment is whose. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

We can integrate it with other apps which means when clients get scheduled for certain appointment types, they now automatically receive certain emails, zoom links when appropriate, and their payment can go through quickbooks. It works pretty well, minus the kinks listed above, for a small practice. Review collected by and hosted on G2.com.

Tanisha T.
TT
Project Manager, North America Leadership Development, Customer Success
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Acuity Scheduling?

The ease of use. The fact that multiple calendars can be managed using the platform. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I didn't like some of the set up of future events Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

I think this is a great way to manage schedules for large projects and multiple people. I would recommend using Acuity. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

We used this during a career center to allow participants to set up meetings with coaches. Very useful. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Ease of use - I recommend it to my clients if they need a scheduling platform. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Cannot think of much I dislike, it's so simple to use. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Creating a personalized calendar of my availability to speak with clients. Also having my clients use this for their services. Review collected by and hosted on G2.com.

Dominique P.
DP
Social Media Marketing Agency Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Acuity Scheduling?

I love the clean simple aesthetic of acuity and the ability to create a personalized form that could link to my social accounts and my website. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I think it was be amazing if acuity allowed linking to a emailing marketing program to automatically submit emails to your email list Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

It's simple and appealing software allows a professional onboarding for potential clients and allows potential clients to agree to meeting with me easily. Review collected by and hosted on G2.com.

Kate H.
KH
Massage Therapist and EFT Practitioner (Mindset Coach)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Clients can book their own appointments; email and text reminders. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I had an issue with a client not being able to reschedule their appointment since I booked it for them. But we figured it out together, so it's not a huge deal. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Gaining more and new clients!!! It's helping me to grow my massage practice for sure! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Acuity Scheduling?

I like being able to create multiple calendars and the details in which they can be created. Having public and private links to each calendar is also very valuable. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I would like if it could be integrated with Outlook, Teams, and Zoom Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

The problems solved include providing the best customer service and scheduling available. Review collected by and hosted on G2.com.