Save to My Lists

Acuity Scheduling Reviews & Product Details - Page 40

Acuity Scheduling Overview

What is Acuity Scheduling?

Acuity Scheduling is flexible scheduling software designed to support anyone in the business of time. Whether you offer appointments, classes, consultations, or excursions, Acuity can help you create a seamless booking experience to match your online presence. Give clients the ability to book, reschedule, cancel, and pay for your services all on their own, while you take control of your calendar and automate workflows. Acuity is a part of Squarespace and integrates with leading third-party applications.

Acuity Scheduling Details
Languages Supported
German, English, French, Italian, Portuguese, Spanish
Show LessShow More
Product Description

Acuity Scheduling lets businesses easily book and manage appointments online.


Seller Details
Year Founded
2003
HQ Location
New York
Twitter
@squarespace
140,866 Twitter followers
LinkedIn® Page
www.linkedin.com
1,810 employees on LinkedIn®
Ownership
NYSE: SQSP
Phone
+1 646.580.3456
Description

Squarespace is a SaaS-based Content Management System (CMS) offering a website builder, blogging platform and hosting service.


TH
Overview Provided by:

Recent Acuity Scheduling Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.0 out of 5
"Scheduling appointments to drive business"
That the interface is user friendly and can easily be navigated.
DR
Danny R.Small-Business (50 or fewer emp.)
0.5 out of 5
"Only suitable for the smallest of businesses with simple needs. A disaster for eveyone else."
Flexible configuration options. Suitable for very small business
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Acuity Scheduling: Professional Solution!"
Love, love, love the ease of being able to build and adjust appointments with the ability to easily adjust, move, and update them!

Acuity Scheduling Media

Answer a few questions to help the Acuity Scheduling community
Have you used Acuity Scheduling before?
Yes

Video Reviews

404 Acuity Scheduling Reviews

4.7 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
404 Acuity Scheduling Reviews
4.7 out of 5
404 Acuity Scheduling Reviews
4.7 out of 5

Acuity Scheduling Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Acuity SchedulingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
TH
Owner and Founder
Financial Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

A full featured tool with responsive support backing it up. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Occasional updates or glitches. Couldn't upload photos to confirmation emails or calendars. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Take the time to learn and do it right. The rewards will surprise you. We saw an enormous increase in appointments created and done. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Huge time savings when scheduling demos, installs, trainings, or consultations. Review collected by and hosted on G2.com.

LG
CEO
Management Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Acuity Scheduling?

This platform is great because it allows me to interact with my potential clients and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I would like more intimacy with software. I'm sure the Coders can appreciate this. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Keep evolving, more innovation. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I am solving the opportunity to engage with each other in zero time. Review collected by and hosted on G2.com.

KB
Fear Strategist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

I love that it integrates directly with iCalendar (Apple iCloud calendar system), which very few other systems do. The fact it works perfectly with iCalendar means that I can continue to manage all my appointments, personal stuff, and business stuff, through my existing calendars. Even better, you can select which of your iCal calendars it checks, so you can still have some calendars which do not block your time (handy as I have a couple of calendars which keep track of other people's schedules, and these do NOT block my AC time!)

It is very easy for the end user to use, and easy for me to set up different appointment types as needed. Very useful to be able to automatically include appropriate questionnaires with their appointment scheduling! Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I like to run my initial meetings via Skype rather than telephone, but sadly there is no way in AcuityScheduling to drop the telephone information and instead require Skype information. That would be VERY useful.

Yes, you can add it as an additional question, but people sometimes overlook it, making it much harder to contact them for their call! Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Integrates well with a wide variety of calendar solutions, easy to set up as many or as few appointment types as you like, very powerful and inexpensive. Definitely worth investigating. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I have a variety of different meeting types which clients can use, depending upon the campaign I'm running or their specific requirements.

AC makes it very easy to automatically handle all of those, so I can focus on working with clients rather than battling with calendars! Review collected by and hosted on G2.com.

JD
Founder / President
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

I love how attractive the interface is for both me and my clients. I love the ease of blocking out my rather random schedule on a day by day basis. I love the ability to create as many appointment types as I need to. I love its ability to integrate was that beer so that these appointments are automatically added to my various calendars. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

I don't love that in order to integrate it with a payment processor, it seems that you need to have the price of each appointment type visible there when people select it, which is kind of a turn off. Maybe I just don't know what I'm doing though! Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I am able to so easily have my clients book their appointments and it's totally hands off for me once I send them the link - and I know of can be proud of the way it flows and looks! Review collected by and hosted on G2.com.

ES
Writer, Editor, and Social Media Consultant
Writing and Editing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

I love pretty much everything about Acuity. I can create different appointment types, set up regular hours for appointment types and even include scheduled in "buffer periods," which are perfect for setting up for the next appointment or for when appointments run longer than normal. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

The only improvement I would like to see is a more aesthetically pleasing calendar. When booking an appointment, it can look a little sterile. And for a business like mine, I would love to see option to make it more eye pleasing and comfortable and less like scheduling a doctors appointment. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

You may be tempted to just use the free version. Don't. Just jump right into the first level of paid accounts. It's $10 a month and the additional features are well worth the price! Just having the intake forms available makes it all worth while! Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

It's been so amazing to have clients fill out their intake form when they schedule. No more chasing people down for the form. Such an incredible time saver! Review collected by and hosted on G2.com.

AL
SaaS Website Copywriter & Strategist
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

I picked acuity scheduling to use for my small business after trying many scheduling softwares. None were as comprehensive and customizable as Acuity scheduling. You can customize each type of appointment, easily change your time zone, and create custom forms for people to fill out for each type of appointment. Not only that, you can have individual webpages for each type of appointment which I find is useful when you have many different types of appointments to choose from.

Best of all, it just works. Uptime is great. Never had a problem. And all features and functions are clearly explained in the UI that nothing ever confuses me. Truly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Not much to dislike about Acuity. It's a top notch scheduling software you can depend on for any type of situation. I guess the UI could be a little more beautiful but that doesn't take away from the fact that Acuity just works and works very well. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Acuity made it easy for my clients and I to scheduling meetings without back and forth e-mails. I could not recommend them more! Review collected by and hosted on G2.com.

GK
Director of Human Capital Management Services
Human Resources
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Great usability! Easy to block off time and create scheduling parameters. It is affordable and easy to share with colleagues & clients. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

With a zapier connection I was able to block off scheduled times from my availability in outlook but it would be nice if this functionality existed directly within the acuity application. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Use it in conjunction with Zapier to link your calendar availablity. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Scheduling of demonstrations for our sales team was always cumbersome before, but now that we are using acuity the reps have good visibility of available time slots at their fingertips without having to email back and fourth. Even a prospect can jump onto the calendar and find and open demo time. Review collected by and hosted on G2.com.

TP
Student Assistant
Higher Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Acuity makes it very easy for us to schedule appointments for the various services that we offer, with different periods of availability. Their support staff is super quick to respond, and very informative. They also have a great, well documented, API. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

While the price is a little steep, what you get for that price is excellent! Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

It has made scheduling for us a breeze, and their support is awesome! Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

Allowing clients to schedule their own appointments, has reduced the number of phone calls that we get for scheduling, allowing us to be more available for support calls. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Acuity Scheduling works on my PC and phone, and syncs easily with Google Calendar. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

It's functions are somewhat limited. It can run credit cards but doesn't generate invoices. However, it works well for basic scheduling. Review collected by and hosted on G2.com.

What problems is Acuity Scheduling solving and how is that benefiting you?

I can easily keep track of appointments. Review collected by and hosted on G2.com.

YR
Owner/Photographer
Photography
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Acuity Scheduling?

Acuity is incredibly easy to use. It offers several integration options with other platforms (such as wordpress, website, etc), an ability to take payments from clients without having to go back and forth to find a mutually agreeable time. To top it all off, every communication from the company is fund and entertaining - I even got a poem in my inbox once. The layout of the online structure seemed quite intuitive and where I would have been lacking the know-how, there is an excellent knowledge base for filling in the gaps. The price point is both a plus and a minus - the lowest option is not terrible at $10 per month but it doesn't offer a ton of features for what you pay. Review collected by and hosted on G2.com.

What do you dislike about Acuity Scheduling?

Some options seems too hidden to be found easily, would have been easier if there were fewer tabs and more drop down options to save time on having to look for various add-ons and extra options for appointment types. Review collected by and hosted on G2.com.

Recommendations to others considering Acuity Scheduling:

Few scheduling programs have integration with other platforms as good as Acuity. I would say evaluate your needs to see if having an easy to integrate calendar for your website/social media is important to you. It was to me and that is why Acuity won over the competitors. Review collected by and hosted on G2.com.