Acuity Scheduling Reviews & Product Details - Page 3

Acuity gives a lot of flexibility with scheduling options, and works very well for sign-ups for group events such as classes and service appointments. The platform allows you to add names to an event roster manually, or offer coupon codes for specific events or classes, etc. It is a perfect fit for my class registration and roster management needs. It is also very nicely integrated with other services such as Stripe and Zoom and always works smoothly. They also have great user support and a positive attitude!! Review collected by and hosted on G2.com.

I haven't run into any issues or downsides for the functionality that I have needed. Review collected by and hosted on G2.com.

Collect payments, integrates with Zoom easily. Client can download their app to schedule appointments, and sends you notifications on mobile and email. The notifications are instant, and you get a duplicate email showing exactly what the client sees. You also can set up subscriptions, send gift certificates, etc. Review collected by and hosted on G2.com.

The email functionality - while powerful - can be confusing. There is a bit of learning to maximize what Acuity can do, and I've found myself occasionally asking colleagues for help occassionally. Review collected by and hosted on G2.com.

It is easy to use, cheap and very convenient to make reservations, choose the exact time and date. Offers excellent intake forms perfect for discovery calls and employee calls. It integrates well with my website. Review collected by and hosted on G2.com.

At the moment I have not had any problems with this platform, it works well and integrates perfectly with my website. Review collected by and hosted on G2.com.

The ability to have students and business contacts schedule tutoring and meeting time with me, without having to contact me directly is convenient and efficient. Review collected by and hosted on G2.com.

So far, I have not found anything which I find to be unlikeable. Review collected by and hosted on G2.com.

It's largely bug-free. It has so many features it's likely to fit the needs of your business, even complex needs. It's been around for awhile as well, so it's solidly built. Acuity also has timezone support for both employees and clients. So everyone gets to see their appointments in THEIR time. Review collected by and hosted on G2.com.

They don't really make improvements. I haven't seen it change in years, despite different needs in the current web market. Their API is very limited as well, so not much integrating can happen. They have a subscription option, but no hidden page or option to add content to that subscription, so it's essentially meaningless. They've also been much less responsive since Squarespace bought them. Review collected by and hosted on G2.com.

Super easy to navigate and use. Customers can book an appointment with me and make a payment. Compatible with Squarespace and Stripe. Review collected by and hosted on G2.com.

Does not offer a free option or a trial period. Review collected by and hosted on G2.com.

The ease of use is by far its best feature. You can come in with zero CRM and zero CS experience and use this and it'll stick to you like the back of your hand. It was the perfect solution for me for scheduling, booking, calendar management, and keeping track of client appointments. The search engine is incredibly responsive, not case sensitive, either. I can pull client info easily, track appointment changes, and do a variety of other things. The questionnaire setup was simple, as well. It automatically showed you times in your time zone, which I appreciate. Review collected by and hosted on G2.com.

The UI is crunchy. It's not intuitive, and the submenus sometimes don't load properly. If you ban a piece of information that was user-submitted, you don't have the option to blacklist any new information people submit, making blocking and banning cumbersome. I feel like if I dug into it as an admin, I'd be hitting roadblocks left and right, especially in the beginning. Integrations tend to break from time to time, which sucks. But overall, not bad at all. Review collected by and hosted on G2.com.

Very easy to manage my calendar and appointments and clients. Review collected by and hosted on G2.com.

I'd like an option to create a product to buy or subscription that *i* scheduled, not where they pick a calendar spot. Review collected by and hosted on G2.com.

I like how easy it is to schedule and see all of my provider's schedules all at once Review collected by and hosted on G2.com.

Nothing that I can think of, so far everything has been great for me Review collected by and hosted on G2.com.

Acuity scheduling is a great solution for complex scheduling needs such as different calendars of availability for different team members/locations, group events, and customizable intake forms for different events. With a paid plan, you can also accept payments upon booking, which is great for anyone who provides consulting, coaching, or subscription services. Review collected by and hosted on G2.com.

Over the years as I've implemented Acuity for clients, there were times when glitches arose within the product itself. However, not significant enough that we stopped using the product, we just had to find workarounds. Review collected by and hosted on G2.com.