ActivTrak Pros and Cons

Collects a lot of data. Teetering on the side of too much. Review collected by and hosted on G2.com.

As an IT admin, I've ran into countless issues with ActivTrak. Installing can be inconsistent. There are times when I've verified that the software was installed yet they were not showing up in the admin panel. Incredibly confusing UI for both the IT admins and managers in charge of tracking their employees. Also, we've ran into an interesting issue where PCs would be thrown into the "Do Not Track" list when no one from my team did. When they're on that list, all previous data is deleted and cannot be recovered which is frustrating when we need to see that rep's tracking history. Also removing them from that list doesn't recover them most of the time and they completely disappear from the admin panel despite having the software installed on their PCs. Overall, I'd recommend either trusting your employees more, implementing incentives to drive out undesired behavior, or shopping around for a different tracking software. Review collected by and hosted on G2.com.

Being able to take screenshots along with the alerts to use as a basis of termination.they release new features every month so far and always gives me the ability to do things I never knew I needed. It was very easy to role out fo rme being the head of IT. Customer support is so easy to get ahold up. I use this website daily. Review collected by and hosted on G2.com.

I wish they had a quick add to block list on the activity feed. I wish they could easily make it so we can block a website per use and not just by computer. ie one person is th eproblem child but I don't want to punish others who also use the computer. The remote roll out can be hard for those who do not have technical experience Review collected by and hosted on G2.com.

I love that I can manage my remote and in- person employees with equal ease and without much effort. We rarely ever experience any issues with the ActivTrak system and when we do their customer support is always there to help us. We check in on our dashboard weekly and are able to compare notes about how best to support our employees in the coming weeks. Review collected by and hosted on G2.com.

There isnt much to dislike about it! I think it meets all of our needs at this current time. Review collected by and hosted on G2.com.

Reporting is detailed and comprehensive. The ability to set bnechamrks and give employees visibility into how they are working compared to their peers. We also have found it a useful complement to our security stack-- often there's no substitute for being able to see exactly what the employee was doing at a particular point in time. Review collected by and hosted on G2.com.

No Linux agent support.

Can take a little clicking around to find the most useful reports.

A bit more pricey than some competitors but the total value is there. Review collected by and hosted on G2.com.

Detailed data points on users and history Review collected by and hosted on G2.com.

There are some filtering features that do not capture correct categorizations, even after you have categorized sites. Review collected by and hosted on G2.com.

Team pulse is nice to compare all the teams we have set up. Review collected by and hosted on G2.com.

The lack of automatic categorization. IT is Having to categorize every application and website and it is time consuming and tedious. Review collected by and hosted on G2.com.

I love that I can go to my Dashboard and quickly see the efficiency of my work-from-home employees. It holds them accountable and gives me peace of mind that they are performing productive work from home. Review collected by and hosted on G2.com.

There are so many things you can do and measure and monitor with ActivTrak that it can get a bit overwhelming and confusing. Review collected by and hosted on G2.com.

Accurate tracking of comupter activity

Includes screenshots

Customized access levels for users

Productive/Unproductive categorization of activities

Custom alerts

Passive time settings Review collected by and hosted on G2.com.

There are occasional delays in seeing the computer activity on their portal but these delays are minimal. Review collected by and hosted on G2.com.

Once everything is configured, visualizing your stats and reports is easy. Review collected by and hosted on G2.com.

A lot of jumping around initially and takes a bit of time to learn what everything is. Review collected by and hosted on G2.com.

Ablity to review activity & track productivity. Review collected by and hosted on G2.com.

Thh licenses per seat seem to be overly complicated for out IT department & causes them to duplicate employees. Review collected by and hosted on G2.com.