Time Doctor Reviews & Product Details

I wanted to share positive feedback regarding Time Doctor. Its tool for identifying productive hours and reporting on web activity has been valuable in monitoring our team's efficiency.

Additionally, I have found both the standard reporting tool and the support team to be very helpful in generating the data necessary to track team productivity. We use it every week to review the report from the tool.

It is an easy tool to configure, it feels like a one or two-hour job for managers to set up the tool and it is quite easy to install on Windows and Mac too. Review collected by and hosted on G2.com.

There is nothing specific but sometimes it does not provide explorer data to understand the idle or unproductive hours. Review collected by and hosted on G2.com.

We started with Time Doctor 1, and when we switched to Time Doctor 2, the transition was effortless. Their customer service was patient and knowledgeable, guiding me from scratch when I moved from a sub-account to a primary one for tracking my VA team.

The ease of implementation and integration was a huge plus—straightforward, no unnecessary steps, just plug and play. What keeps us using it every day? Accurate time tracking and the payroll feature, which makes paying my team simple and precise. No shenanigans, just a reliable tool that works. Highly recommend! Review collected by and hosted on G2.com.

Like any app, it has its hiccups. Sometimes, the activity bar pauses while tracking runs in the background, or it turns on automatically even when I’m not working. Not a deal-breaker, but a bit frustrating.

Still, it’s the best time-tracking tool we’ve found, and we use it every day! Just hoping they fine-tune those small quirks. Review collected by and hosted on G2.com.

Time Doctor has been an invaluable tool for our team, providing the perfect solution to monitor employee productivity and ensure that processes are being followed meticulously. The software’s comprehensive tracking features allow us to keep a close eye on work hours, task completion, and overall efficiency. This level of oversight has significantly improved our workflow and accountability.

One of the standout features of Time Doctor is its ability to generate detailed reports, which offer insights into how time is spent across various projects. This has enabled us to identify bottlenecks and optimize our processes for better performance. The real-time monitoring and screenshot capabilities ensure that everyone stays on track and focused on their tasks.

We couldn’t imagine managing our operations without Time Doctor. It has become an essential part of our daily routine, helping us maintain high standards of productivity and process adherence. If you’re looking for a reliable tool to enhance your team’s efficiency, Time Doctor is the perfect choice. Review collected by and hosted on G2.com.

That is not being used in every company yet. Review collected by and hosted on G2.com.

A good software when it works but it is very buggy. Review collected by and hosted on G2.com.

I've been a customer since 2020 and used the software daily, but my recent experience has been frustrating. The billing system is chaotic, and support has been unhelpful. I downgraded my user base to migrate off the software, then upgraded again with the same lower user count—but I was charged at the older user count, which I have removed.

The support representative seemed confused, repeatedly referencing my old user count despite my explanation. After much back-and-forth, they finally understood the issue but said they'd need to "investigate" and check timestamps, delaying resolution further.

To make matters worse, there seems to be no record of my historical data. Despite migrating to Time Doctor 2 two years ago, they continue to claim it’s a recent migration. The tech stack feels buggy and unreliable, with clear signs it needs extensive testing.

This software has potential, but the current state is enough to drive users away. Fix these issues before they alienate more customers. Review collected by and hosted on G2.com.

I really like Time Doctor for its robust tracking features that give me a clear picture of our team’s productivity. It helps me keep tabs on total hours worked, as well as what’s considered productive versus unproductive time, and even idle time. While I don’t usually pay too much attention to small mismatches—after all, everyone is human—it’s been invaluable for spotting significant discrepancies that I would have never discovered otherwise. This level of transparency makes our reporting and invoicing process much more accurate. Review collected by and hosted on G2.com.

So far, everything has been fantastic. The chat support has been incredibly helpful. We encountered a few issues with certain features and billing, but Roxy, the Customer Support Head, assisted us in resolving them. Additionally, Lemuel from the support team was very friendly and made sure to follow up with us. Review collected by and hosted on G2.com.

The analytics & detail analysis that Time Doctor gives.

The UI is simple & clear. No Bluff

IDLE & Smooth Screenshot Features Review collected by and hosted on G2.com.

It doesn't have integration within my project management tool, basecamp. It is integrated into time tracking, but there are more features to look after in specific tasks in the project management tool. It would be great. Review collected by and hosted on G2.com.

The reports that are emailed to me daily give me a birds eye view of everything I need to know about my team, and its especially helpful with new hires who are still building trust, in that Time Doctor can tell you if they are using a mouse mover or other device to give the impression of work, when in reality they were not. This saved us time and money. Their support are always incredibly helpful and thorough too. Review collected by and hosted on G2.com.

There is nothing I dislike, other than the recent back and forth with paddle about the additional fees we were charged that eventually got squared away. Review collected by and hosted on G2.com.

Easy to use and easy to track working hours. A lot of configurations make it flexible. Review collected by and hosted on G2.com.

I hope more features can be added. e.g. give monthly report with expected working days. Review collected by and hosted on G2.com.

Did what we needed. Seemed like a good product at the beginning. Review collected by and hosted on G2.com.

If your company uses any shared computers and you do not monitor every person in the company beware! We monitor about half of our 80 staff. The problem is that when anyone who you don't want monitored logs in to a monitored computer you will be automatically billed for your full billing period. They went on and on about SID's and where the user was provisioned whether it was Azure or Active Directory and none of that matters. Our users are all unique and we do not want them all monitored. The monitoring software installs for "All Users" instead of only the user who installs it. It's a very poorly designed system. THEY WILL NOT REFUND in this case even though you didn't authorize this user to be monitored. So let me make it clear you CANNOT share computers with this product without being billed. I'm up to $400 extra now. We will never use this service again and I highly recommend you don't either. Review collected by and hosted on G2.com.

The ability to see idle percentages and to take screenshots of inactivity. Also, we use the hours tracked for payroll, so it makes it very easy to keep track of the hours our employees have worked. Review collected by and hosted on G2.com.

The dashboard could be better organized and user friendly, it can also be slow and buggy at times when adding in time manually. Review collected by and hosted on G2.com.