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290 ActivTrak Reviews

4.4 out of 5
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290 ActivTrak Reviews
4.4 out of 5
290 ActivTrak Reviews
4.4 out of 5

ActivTrak Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ActivTrakQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IB
Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

I could make groups easily and see my teams Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

The reports have a bunch of unnesary columns Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Isha -

Thanks for rating and reviewing ActivTrak — we appreciate your feedback and welcome it in the future as well!

~Megan

Carlos A.
CA
Director of Information Technology
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

The ability to see what the staff is working on live is a game changer for our management staff as well as for showing the staff bad habits so they can work on curbing them. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

No dislikes thus far. This product has helped eliminate our productivity issues. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Carlos -

Happy to hear ActivTrak has helped eliminate productivity issues! Feel free to come back and update your review as you work in the product more.

Thanks again for sharing your feedback!

~Megan

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

It is useful for tracking my online activity Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Sometimes ActivTrak crashes and stops working Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there!

Thanks for sharing your feedback. I'd love to understand more around how it crashes and stops working. If you'd be willing to share more around that, please email me at team@activtrak.com.

Thanks so much!

~Megan

Verified User in Paper & Forest Products
AP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

The installations are quick and simple, and provide the information that management needs. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

No complaints at this time about activ trak Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there -

Thanks so much for taking the time to share your experience. Feel free to come back and update your review as you continue to work with ActivTrak more!

Have a wonderful rest of your week!

~Megan

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

The amount of customization within ActivTrak is very helpful. I especially like the custom alarms along with the presets that alert me in real time to issues that need attention. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Sometimes the level of detail can be overwhelming. Some of the reports can be misleading, but they are constantly updating the interface to tackle these problems. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Thanks so much for your feedback. I'd love the opportunity to turn your experience into a 5-star one. Would you be open to giving specific feedback directly to our product team? If so, please email me (Megan) at team@activtrak.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

I like that there is such a variety of information. From what websites are visited and percentage to the same information on apps. Passive time is easily identified. Screen views are available for real time monitoring. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Honestly there are no criticisms for this product. If I had to complain about anything it would be that on occasion the screen shot feature does hang and I have to log out and back in to see accurate data. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hello there -

Thanks so much for taking the time to share your feedback — and for the 5-star rating. I'll pass along your feedback to our team as well!

Have a great rest of your week!

~Megan

Verified User in Staffing and Recruiting
AS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

It provides an abundance of information and accurate time keeping.

It's easy to add users and admins.

Graphs and data tables are both informative and easy to read.

The data is reliable.

You can customize what's active and passive websites and programs. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

The different pages on the UI are not very self-explanatory, making it difficult to navigate the UI. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hello!

Thanks for sharing this feedback. I'd love to understand more about which parts of the UI could use improvement - possibly even connect you with our product team? If you're interested please email me at team@activtrak.com and I'd be happy to connect you!

Thanks again, and have a great rest of your week!

~Megan

Verified User in Manufacturing
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

ActiveTrak helps track time for hourly employees by allowing them to log their hours directly through the software, providing accurate records of work hours, breaks, and tasks completed. This ensures compliance with labor regulations and facilitates efficient payroll processing. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

There's nothing to dislike about ActiveTrak—it's a seamless and efficient solution all around. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there -

Thanks for sharing your feedback (and for the 5-star rating!). I'm happy to see the software is giving you the visibility you need! Please let us know if you need anything in the future.

Have a great day!

~Megan

JM
IT Lead
Construction
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about ActivTrak?

It's a capable solution that provides great monitoring features. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

The billing and subscription terms are not clear. No straightforward way to easily manage account, cancel, increase/decrease licenses, and customer support in general. Definitely not looking for long-term customers. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Jamie -

Thank you for taking the time to share your experience — although I wish it would have been a better one! I've passed your feedback along to the team as well.

Thank you again for providing feedback,

Megan

Verified User in Law Practice
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

Deployment is so easy and management is also easy. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

I had to correctly learn what to do when users share computers and you want to stop traking the user. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there!

Thanks so much for sharing a little bit about your experience with ActivTrak — and for being a customer!

~Megan