Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed
Optimized for quick response

290 ActivTrak Reviews

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
290 ActivTrak Reviews
4.4 out of 5
290 ActivTrak Reviews
4.4 out of 5

ActivTrak Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ActivTrakQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Construction
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

ActicTrak is very easy to use with an intuitive interface. There's a ton of helpful information to look through and analyze. It's not too complicated and navigating is seamless. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

A program that's able to track everything from key strokes, mouse movements, etc., maybe it's TOO invasive? Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hello there!

Thanks so much for sharing your experience with ActivTrak. I'm happy to see you're getting insights into your remote and hybrid workforce! I did want to put your mind at ease around key stroke logging — ActivTrak has a privacy and employee first mindset and does not log key strokes. :-)

I appreciate you being a customer and hope you have a great week!

~Megan

Nataly B.
NB
Finance manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

very detailed information presentation, possibility to track websites and applications Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

from time to time is not working and not counting time Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Nataly -

First, thank you for being an ActivTrak customer! I appreciate you taking the time to provide some feedback. I'd love the opportunity to turn your experience into a 5-star one. Would you be willing to share a little bit more about it not working and counting time? If you're willing, I'd love to connect you with your account team to look into this for you. Please send me an email at team@activtrak.com if you'd be willing to share a few more details.

Have a great week!

~Megan

Dante E.
DE
IT Operations Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

I like that we are able to pretty much track all activity on out end users laptops. Its easy to use once you get the hang of it. It has lots of features like building groups and teams. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

The data can sometimes be a little confusing and might take a little while to understand. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Dante -

Thanks for taking the time to share your feedback with us — and happy to hear you're having a great experience! I'll share your feedback with your account team and our product team as well.

Thanks again, and have a great rest of your week!

~Megan

Verified User in Insurance
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

configurable comparisons, detailed reporting, highly configurable. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

almost all reports are locked to the higher paid subscriptions. interface is difficult to navigate in certain use cases. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there!

Thank you for sharing your feedback about ActivTrak. I'm happy to hear the detailed reporting is helping your org understand productivity!

Happy (almost) New Year!

Megan

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

Can view analytics on productive vs unproductive websites. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Doesn't have multi platform tracking. I would like that if someone is on 2 different applicaitons, it will register both at the same time. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there!

Thank you for sharing your feedback. I love hearing that ActivTrak is helping to solve for creating a transparent culture in your org!

We're grateful you're a customer,

Megan

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

The ability to dive deep into the details of activity so that there is no chance of mislabing work. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

Sometime difficult to drill down into the detail of work Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there -

I'm so happy to hear ActivTrak is helping you understand your remote workforce better. Thanks so much for being an ActivTrak customer — and for sharing your experience!

Have a great week!

~Megan

Verified User in Consulting
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

I imagine the depth is there for folks that want it. We use it for website tracking for the most part. I do enjoy that the company seems engaged with their admin users. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

It loads incredibly slow. It's like using a filter on a website with 10 million items, every single click causes the page to load, and it takes a lifetime to get what you need. Ultimately, it's just too much to setup. I think the program is effective, but you'd likely need serious commitment to dial in all the monitoring features. This may not be something they can help but for example, I was spending a couple hours a day simply classifying websites that my users had visited. It would be great to have a way to classify those more quickly.

To summarize: It's slow, and while it gives you data, it's not in an easy to read format. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there -

I'd love to turn your experience into a 5-star one. Would you be willing to chat directly with us about specific items? I see your comment around classification and I could have the team follow up with you on that. Please email me at team@activtrak.com if you'd like to take me up on this offer.

Thanks for taking the time to share your feedback — we really appreciate it!

~Megan

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

It seems to provide pretty thorough information. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

The interface isn't super intuitive. I wish there were a view that showed avg hours worked per day over a certain time period (there probably is and I just haven't figured it out, because of the non-intuitive interface). Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there -

Thanks for sharing your feedback — and for taking the time to do so! Please let us know if you'd ever like to participate in our one of our customer research panels.

Have a great day!

~Megan

CB
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

It is very user friendly. Easy to set up and monitor remote employee's using company owner laptops. Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

So far we have not found anything we do not like. Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi Chris!

Thanks so much for taking the time to share your experience with ActivTrak — and for rating us 5 stars! We're happy to see it's solving a challenge for you.

Have a great week!

~Megan

Verified User in Environmental Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about ActivTrak?

Activity - I can easily see and get linked to what my employees are doing, especially those who work opposite hours from us and in a remote setting. I really enjoy all the various features, and being able to categorize different websites, it really gives a clear picture of what your employees are doing! Review collected by and hosted on G2.com.

What do you dislike about ActivTrak?

It was a little hard to understand at first, and get use to it. I wish there were more tutorials based on the industry you are in. And if your employees are remote, in office etc. I also wish you could make passive time as unproductive Review collected by and hosted on G2.com.

Response from Megan Moller of ActivTrak

Hi there!

Thanks so much for sharing your experience with ActivTrak! I'm not sure if you've seen this article on setting passive time to zero (which would then take your productive and unproductive time setting into account from the get-go): https://support.activtrak.com/hc/en-us/articles/360026990372-Active-Time-and-Passive-Time-in-ActivTrak#passivetimeconfiguration. Hopefully that helps and if not, feel free to reach out to our Support Team.

Thanks again for your feedback!

~Megan