I love the simplicity of the whole app, especially because of its very clear and simple menu. The greatly designed statistics save me time as I don't have to manually analyze data; I just check the main page and know what's going on with my hosts. Additionally, the grouping feature is great, allowing me to separate my warehouse from office and laptops. The initial setup was incredibly easy, so simple that everyone can do it. I also appreciate being able to do a quick check on vulnerabilities, missing updates, and setting some global messages to my workers. Review collected by and hosted on G2.com.

To be fair, an information about currently dangerous new vulnerabilities would be nice, overall not only from my hosts. Just to know what is dangerous right now, what's new in security world. Review collected by and hosted on G2.com.

The Script library is probably the most powerful feature for us. Being able to push PowerShell scripts to targeted computers is incredibly useful. Scheduling targeted rings to scope patches to specific groups was also a game changer. Review collected by and hosted on G2.com.

I wish we could manage browser extensions through Action1 as well, especially when it comes to removing them. Also, the remote access tool isn’t ideal; I’d like it to be more user-friendly and to include a chat feature. Review collected by and hosted on G2.com.

Me gusta la facilidad de instalación de Action1. También me encanta lo fácil que es de implementar y administrar, es muy intuitivo. La configuración inicial también fue muy fácil; simplemente correr el ejecutable y el equipo comenzaba a reportar rápidamente a la consola. Review collected by and hosted on G2.com.

Encuentro que el acceso remoto o el control remoto a veces suele ser un poco lento y no tiene tantas opciones comparado con otras opciones del mercado. Review collected by and hosted on G2.com.

How easy it is to manage updates and patch multiple computers from one place. It saves time and gives me a clear view of what needs attention. Review collected by and hosted on G2.com.

Some features can take a little time to learn, and the reporting options could be more flexible. Overall, these are minor issues. Review collected by and hosted on G2.com.

Before, if I needed to run a remote script, I had to write it out and then send a message in a group chat asking everyone to run it.

Now, with Action1, I can run the same script across all devices in just a few clicks. It’s perfect. Review collected by and hosted on G2.com.

I can’t disable a feature I don’t need. For example, Vulnerability Scan: if I could turn that function off, I think Action1 would run lighter and more smoothly. Review collected by and hosted on G2.com.

Action1 is especially helpful for vulnerability scanning and patch management. It gives clear visibility into missing updates and known vulnerabilities, then makes it easy to remediate them from a centralized cloud-based console. The ability to identify vulnerable systems, deploy patches, and track remediation status helps reduce risk without adding a lot of manual overhead.

The biggest upsides are the strong vulnerability management, reliable patching workflow, and the fact that it is free for the first 200 endpoints. That makes it very accessible for smaller IT teams, MSPs, and organizations that need real endpoint visibility and remediation capability without a large upfront cost. It helps improve patch compliance, strengthen endpoint security, and turn vulnerability management into a more organized, actionable process. Review collected by and hosted on G2.com.

The least helpful aspect is that Action1’s strongest value is centered around vulnerability scanning and patching, so some other endpoint management features may not feel as fully developed as those core functions.

The main downside is that it may not replace a full RMM platform for teams that need deeper automation, monitoring, reporting customization, or MSP-specific workflows. That said, for vulnerability management and patch remediation, it remains very effective and easy to use. Review collected by and hosted on G2.com.

I like the simplicity of configuration and use of Action1. I appreciate the extensive features and the fact that it can be used for free up to 200 devices. I find the agent installation and deployment really simple, as well as allowing updates and script distribution effectively. The initial setup was very easy, managing to deploy on about a hundred PCs in less than an hour from login and start distributing updates. Review collected by and hosted on G2.com.

one could improve the management of automation, for example, by giving the possibility to perform a second deployment only on the failed devices Review collected by and hosted on G2.com.

Reasons for choosing Action1 over other RMM solutions:

1. Action1 makes automation and patching simple and easy to manage.

2. The remote desktop tool works better than any other RMM platform I’ve used. It connects within seconds, and as long as all firewall/ZTNA rules are in place, there are no issues.

3. Cost is a major factor. As long as you stay under 200 endpoints, the software is free, so there’s no risk in trying it. I recommend it to anyone looking to test an RMM platform.

4. The free version doesn’t include official support, but the community is very responsive and has been able to help with all of our questions.

5. Supports macOS and Linux. Review collected by and hosted on G2.com.

The only issues I’ve encountered have been related to some functionality that would be ideal for scripts I previously ran in my former RMM solution. I have submitted an enhancement request to include secure secrets/passwords, so they can be passed to scripts during execution. I also submitted another enhancement request to allow modification of default behavior for software installations (primarily MSI and EXE parameters). Review collected by and hosted on G2.com.

Its ease of use, cloud-based management, and comprehensive patch management capabilities. It allows us to centrally manage Windows and third-party application updates without the need for on-premises infrastructure. The free licensing for up to 200 endpoints is highly beneficial for small and medium-sized organizations Review collected by and hosted on G2.com.

The product is easy to use, but I would like to see more advanced reporting, built-in MFA for console access, broader support for Linux/macOS devices, and additional integrations with SIEM and ITSM platforms. Review collected by and hosted on G2.com.

I find that Action1 makes it a lot easier to update my 65 computers across different locations. It has opened up a whole new world for me by automating tasks I used to do manually. The tool allows me to manage updates faster and helps me identify and address security issues that I wasn't aware of before. I enjoy being able to see immediately what is going on with some computers right from my desk. Review collected by and hosted on G2.com.

Well, remote desktop don't work because I'm on government proxy and it is not able to go through proxy. At first - last year, action1 deployment agent didn't work because firewall and proxy. Also with some help with their team, I wasn't able to go through, proxy. This year, I tried again, and seems that they updated their deployment agent and it went through proxy. There were some setting in registra (proxy) and in firewall (ports), but I it's all now clear and easy. Review collected by and hosted on G2.com.