Best Software for 2025 is now live!
Save to My Lists
Paid
Claimed

Acquia Digital Experience Platform Reviews & Product Details

RM
AI/ML Engineer
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acquia Digital Experience Platform?

Optimization with scalability and security options we get here are great. Monitoring is also good. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Cost & a bit learning curve is required, but most importantly some option should be there to includethird party tools. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

We were facing a problem with latency and lags during unplanned spikes.

So, basically we got in touch with support and applied multiple of features onto the solutions like caching, content preloading, autoscaling of resources and many things more to get best out of the cloud. And truly this helped us a lot, significantly drop in our issues. Review collected by and hosted on G2.com.

Acquia Digital Experience Platform Overview

What is Acquia Digital Experience Platform?

The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing digital experiences faster.

Acquia Digital Experience Platform Details
Product Website
Show LessShow More
Product Description

The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing digital experiences faster.


Seller Details
Seller
Acquia
Company Website
Year Founded
2007
HQ Location
Boston, MA
Twitter
@Acquia
46,666 Twitter followers
LinkedIn® Page
www.linkedin.com
1,210 employees on LinkedIn®
Phone
-8836.219
Description

Acquia empowers ambitious digital innovators to craft the most productive, frictionless digital experiences that make a difference to their customers, employees, and communities. We provide the world's leading open digital experience platform (DXP), built on open source Drupal, as part of our commitment to shaping a digital future that is safe, accessible, and available to all. With Acquia Open DXP, you can unlock the potential of your customer data and content, accelerating time to market and increasing engagement, conversion, and revenue. Learn more at https://acquia.com.


Kaitlyn E.
KE
Overview Provided by:

Recent Acquia Digital Experience Platform Reviews

Bhavik M.
BM
Bhavik M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Powerful platform for seamless digital experiences"
What I like best about Acquia Digital Experience Platform is its flexibility and scalability, enabling seamless content management and personalized...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Appled for SEO Specialist Job"
Powerful Content Management Personalization and Customer Journey Mapping Cloud Infrastructure and Reliability Integration Capabilities User-Fri...
Ankit A.
AA
Ankit A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Managing the sites on Drupal digital experience platform is very easy and saves lot of hassle"
Acquia digital experience platform provides user friendly platform to manage the website via easy to use interface. Its lot easier to mange the web...

Acquia Digital Experience Platform Pricing

Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Acquia Digital Experience Platform Media

Answer a few questions to help the Acquia Digital Experience Platform community
Have you used Acquia Digital Experience Platform before?
Yes

211 out of 212 Total Reviews for Acquia Digital Experience Platform

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Acquia Digital Experience Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Acquia Digital Experience PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Brian C.
BC
Senior Director, Digital Experience
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Acquia Digital Experience Platform?

Acquia's UI for site administrators makes it amazingly easy to manage your dev, stage & prod environments for all sites. We use SiteFactory, which allows us to manage our Drupal ecosystem in a single dashboard. Acquia's DXP allows us to deploy common site-building components across all our sites. This has helped us focus on brand and content consistency, security, and accessibility—vastly improving the experiences of site builders and site vistors. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The price point takes some getting used to, but this is enterprise-level security and scalability. For the money, their support/maintenance ticketing system should be much easier to use than it is. The updates can be very difficult to parse and it's hard to feel confident that the right people are being cc'd. Review collected by and hosted on G2.com.

Recommendations to others considering Acquia Digital Experience Platform:

Test drive using Drupal. You'll want to ensure that Drupal is suitable for your organization's content producers and developers before considering Acquia. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Our component-based design system, scaled across the DXP with SiteFactory, allows us to reorganize siloed content and connect to other organizational data systems, resulting in more effective, user-focused experiences for our prospects and community. Review collected by and hosted on G2.com.

Ankit A.
AA
Technical Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Acquia Digital Experience Platform?

Acquia digital experience platform provides user friendly platform to manage the website via easy to use interface. Its lot easier to mange the websites as Acquia cloud provides end to end managed hosting and customized access based upon the user roles. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Unable to manage the php plugins and PHP configuration on Acquia cloud platform at times become a challenge, however not a major blocker as support team is helpful with alternatives Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Manages hosting with user friendly access to deployments and management of the sites is really helpful feature for me of the Acquia Digital Experience Platform Review collected by and hosted on G2.com.

Bhavik M.
BM
Lead - Software Engineering
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Acquia Digital Experience Platform?

What I like best about Acquia Digital Experience Platform is its flexibility and scalability, enabling seamless content management and personalized digital experiences. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Nothing to dislike about the product and platform Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Acquia Digital Experience Platform solves the challenge of managing and delivering personalized content across multiple channels, benefiting organizations by improving customer engagement and streamlining digital workflows. Review collected by and hosted on G2.com.

Adrian C.
AC
COO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Acquia Digital Experience Platform?

Drupal`s Technology and Credentials. Certification and governance on Security and SLA. Impruve the SAAS tools offering and improve of the platform. Easy to find well trained drupalist wich learining curve boost to become develpoper team member. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Still too burocratic for a young company. Lack of sense of urgency and of a clear pricing offering. Poor lead generation on supporting partner's involvement. Poor first contact tech support and a relative "PAAS" understanding with a lack of migration tooling or code otimization. Obscure messurement variable for the demand sizing and demand tier estimation. Partner's working responsibility to update and upgrade modules. Eogcentric commercial policies for business partners. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

We have created over 30 website projects with the Acquia platform for several customers in South American companies.

The G2 team rejected my opinion since they couldn`t verify my experience with Drupa.

Take on the count that I am the senior director of one of the oldest agencies with regional services by over 16 years in the market, working with Adobe, Oracle, and Acquia as long. Customers as FOX, Disney, TVAzteca, BestDay, and Mercadolibre among others. My opinion shares the commercial aspect, enterprise relationships, and professional workforce experience.

We own customers with Acquia, as the most significant Shopping Centers business in Chile, Peru, Argentina, Colombia, and Brazil.

The CMS covers several Web sites, Display directories, and Apps.

We have also provided the WCMS for a multi business group with ten different activities from a Bank, an Investment, a real estate, and Insurance, construction, and other companies controlled by one large and well-known Chilean public holding. Review collected by and hosted on G2.com.

BW
CDO APAC-MEA-LATAM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Acquia Digital Experience Platform?

Functional richness

Site factory management

Open source

Efficient customer support Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Back office improvable

Content hub

Lack of transparency and cost predictability Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Management of numerous multilingual, multi-country sites, with varied features and services

- Mastery of security

- Overall consistency

- Facilitated integration with multiple applications

- Controlled TCO Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Acquia Digital Experience Platform?

Powerful Content Management

Personalization and Customer Journey Mapping

Cloud Infrastructure and Reliability

Integration Capabilities

User-Friendly and Developer-Friendly Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Complexity and Learning Curve

Cost and Licensing

Custom Development Requirements

Performance Issues with High Customization

Limited Native Analytics and Automation Features. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Acquia DXP unifies and personalizes digital experiences across channels, benefiting businesses with increased engagement, streamlined management, and data-driven insights. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Acquia Digital Experience Platform?

new dev tools that will allow us to create content Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

anything to do with the marketing options as they have been a nightmare in the past Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

generally the biggest benefit is removing the need for local admins off a network server Review collected by and hosted on G2.com.

JM
Web Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Acquia Digital Experience Platform?

It sets the bar for safety, inclusivity and SEO. No other product can match it. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The optional Site Studio makes basic editing easy for marketing, but limits creativity for enterprise clients. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Being in financial services, it's important that our DXP is not just safe and inclusive, but converts customers. We find this platform to be the best fit to check all of those boxes. Acquia provides great uptime and a seamless way to manage all of our environments. We used an IBM DXP before, and our site has improved load time, much improved WCAG accessibility score and more intuitive authoring experience. We've also found that when we need support, support tickets are handled promptly and effectively. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Acquia Digital Experience Platform?

Acquia Cloud servicehandles all of the nuance of hosting a Drupal site, while allowing the maximum amount of user agency. It allows me, as a Junior Developer, to focus on the things that directly affect the users of my enterprise website. In the same way that Drupal makes web content management accessible for less technical individuals, Acquia Cloud makes site/code changes accessible to Junior Developers. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Although the customer service has been good, dealing with an intermediate (Acquia Support) to make certain infrastructure changes can be a bit cumbersome. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

Acquia Drupal Cloud is a hosting service that my organization uses for web site hositng. We use the service for hosting a multisite Drupal environment with a dev/stage/prod servers. Acquia Cloud provides the infrastucture management for our enterprise website so we can focus on building a strong Drupal web team. Review collected by and hosted on G2.com.

Luis C.
LC
Global IT Digital Core Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Acquia Digital Experience Platform?

They are committed to SLA. Technical account managers are knowledgeable people and engage in the project. We use ACE, ACSF, and Acquia IDE. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

We had multiple TAMs over a year. It'd be great to maintain them throughout a project/client engagegment. Review collected by and hosted on G2.com.

Recommendations to others considering Acquia Digital Experience Platform:

I have been using Acquia Drupal Cloud for over seven years now. I recommend it because it provides a wide range of tools and features that have enabled our organization to provide our customers with websites all around the world in a quick and effective way. Review collected by and hosted on G2.com.

What problems is Acquia Digital Experience Platform solving and how is that benefiting you?

We use multiple Acquia services: website hosting, multisite management, CI/CD, ACSF API, Acquia IDE. We are saving in costs and time to production. Review collected by and hosted on G2.com.