# Acquia Digital Experience Platform Reviews **Vendor:** Acquia **Category:** [WebOps Platforms](https://www.g2.com/categories/webops-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 220 ## About Acquia Digital Experience Platform Acquia Digital Experience Platform (DXP) is a powerful, enterprise-grade solution designed to help organizations build, manage, and optimize personalized, omnichannel digital experiences. Built on open-source Drupal, Acquia DXP combines content management, customer data, personalization, and marketing automation into one unified platform. With Acquia Drupal Cloud, teams can create and manage content at scale, while Site Studio enables faster time-to-market through low-code site building. Acquia Customer Data Platform (CDP) centralizes customer data from various sources, providing a 360-degree view that drives segmentation, personalization, and predictive analytics. Marketers can deliver tailored experiences across web, email, and mobile using Acquia Campaign Studio and Personalization tools, while integrated A/B testing and analytics help optimize performance. Teams can also ensure site accessibility by optimizing content with Acquia Web Governance, all while boosting site visibility and engagement across all platforms with Acquia Content Optimization. The platform also supports multi-site management, enterprise security, GDPR/CCPA compliance, and integrates easily with leading tools like Salesforce and Marketo. Trusted by top global brands, Acquia DXP empowers businesses to create consistent, data-driven digital experiences that boost customer engagement, retention, and revenue. Whether you’re in B2B, B2C, or the public sector, Acquia offers the flexibility and scalability to meet your digital transformation goals. ## Acquia Digital Experience Platform Pros & Cons **What users like:** - Users appreciate the **excellent customer support** from Acquia DXP, with dedicated managers ensuring a smooth experience. (5 reviews) - Users value the **seamless integration** of Acquia DXP, which streamlines management and enhances digital experience efficiency. (5 reviews) - Users find the **ease of use** in Acquia Digital Experience Platform makes managing websites straightforward and effortless. (4 reviews) - Users find Acquia DXP **helpful** for managing complex digital experiences with integrated tools and reliable support. (4 reviews) - Users value the **personalization capabilities** of Acquia Digital Experience Platform, enhancing content management and user engagement. (4 reviews) - User-Friendly (4 reviews) - Cloud Hosting (3 reviews) - Users appreciate the **flexibility and scalability** of Acquia Digital Experience Platform for seamless content management and personalization. (3 reviews) - Users appreciate the **easy management** of environments and sites with Acquia Digital Experience Platform's intuitive interface. (3 reviews) - Hosting Services (3 reviews) **What users dislike:** - Users often struggle with the **steep learning curve** of Acquia Digital Experience Platform, making adoption challenging and time-consuming. (3 reviews) - Users find the **poor customer support** at Acquia Digital Experience Platform frustrating, especially due to slow response times. (3 reviews) - Users find **dependency issues** concerning, feeling restricted by platform limitations while needing more flexibility and control. (2 reviews) - Users find **developer dependency challenging** , particularly managing PHP plugins on the Acquia cloud platform, though support is helpful. (2 reviews) - Users find the platform to be **excessively expensive** , facing high costs for essential features and functionalities. (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Missing Features (2 reviews) - Setup Difficulties (2 reviews) - Complex Automation (1 reviews) ## Acquia Digital Experience Platform Reviews ### 1. Acquia Drupal Cloud: to create an enterprise class online experience that is safe and inclusive. **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Web Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Acquia Digital Experience Platform?** This product truly sets the standard for safety, inclusivity, and SEO. I haven't found anything else that can compare. After using the platform for several years, I have come to value the support provided, especially since the Customer Success Managers consistently meet with us to ensure everything is running smoothly. **What do you dislike about Acquia Digital Experience Platform?** The optional Site Studio makes basic editing easy for marketing, but limits creativity for enterprise clients. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Being in financial services, it's important that our DXP is not just safe and inclusive, but converts customers. We find this platform to be the best fit to check all of those boxes. Acquia provides great uptime and a seamless way to manage all of our environments. We used an IBM DXP before, and our site has improved load time, much improved WCAG accessibility score and more intuitive authoring experience. We've also found that when we need support, support tickets are handled promptly and effectively. ### 2. Easy Content Updates with Reusable Tags and Powerful Filters **Rating:** 4.5/5.0 stars **Reviewed by:** Christine H. | Global marketing technical writer/manager (biotechnology), Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Acquia Digital Experience Platform?** Easy to change content for each asset since all set up similarly. Field choices are easy to understand. Tags are saved and easily reused. Can organize info alphabetically and uses multiple filters to make searching for info easier. **What do you dislike about Acquia Digital Experience Platform?** Steep learning curve initially to know where to find specific info. Doesn't autosave entries. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Allows a good customer experience on our website as information is easy to find by key words due to tagging. ### 3. Not cheap for the overall experience **Rating:** 3.5/5.0 stars **Reviewed by:** Albert A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Acquia Digital Experience Platform?** While it took some time to get used to the UI as it's not too intuitive, you can get a solid platform to cover your drupal projects needs. It's designed to be easy to use for non developer environments. **What do you dislike about Acquia Digital Experience Platform?** Customer Support experence was not the best at start since it felt very generic and not involved into our project at all, as I would expect for a hosting like this. Nontheless, after a few conversations with our accounts managers, it improved it's attention. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It's allowing us to have multiple environments (prod, dev, stage) to host and develop our customer portal and e-shop. It's fulfilling our needs of high availability and stability. ### 4. Great tool to monitor and manage applicatiosn deployed in Acquia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Acquia Digital Experience Platform?** I appreciate how Acquia DXP brings together several tools under one platform, as it makes managing digital experiences more streamlined. The integration with Drupal is solid, and it's helpful to have content, customization and analytics in one place. It saves time and reduces the need to jump between systems. Customer support is correct, providing the necessary help to solve any problems encountered. Personally i use Acquia DXP quite frequently both for application development and monitorización, and implementing applications using this tools is. overall, a good experience. **What do you dislike about Acquia Digital Experience Platform?** The UI can be misleading sometimes, i would like more visual differentiation between dev/stage and production environments. Also i would appreciate that the activity feed to contain a bit more of information, especially database migration from one environment to another. It is hard to tell the source and destination environments from each operations. Finally, it is worth mentioning that it can be hard sometimes to find some configuration menus since some options are quite hidden. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It helps centralize content management and rationalization, which is great for keeping messaging consistent across channels. ### 5. Gets the Job Done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Acquia Digital Experience Platform?** The Git integration works well and does what it’s supposed to. The interface is pretty basic, not much in terms of design or polish, but it’s functional and easy enough to use. Creating backups and restoring them is straightforward, and moving database data between environments is simple, which is helpful for development or testing workflows. Overall, nothing really stands out as exceptional, but there’s nothing frustrating either. It’s a practical tool that does what it needs to. **What do you dislike about Acquia Digital Experience Platform?** Customer Support response times can be slow, and initial replies are often just generic links to their documentation. However, if you follow up and push a bit, you usually get more helpful and specific responses. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It resolves several common challenges when managing a Drupal application. Deployment is much easier thanks to built-in Git integration. Database management is also handled well, creating, restoring, and moving backups between environments. The support for multiple environments (like development, staging, and production) makes it easy to test and deploy changes without extra setup. ### 6. Acquia has always been a great experience from customer service to the actual site building. **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua F. | Drupal Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Acquia Digital Experience Platform?** Recently, I’ve also found its capabilities in WebOps, e-commerce personalization, and managed hosting to be very effective. **What do you dislike about Acquia Digital Experience Platform?** Navigating and adopting the platform can occasionally be overwhelming due to its vast feature set. Furthermore, the documentation isn't always up to current, which results in more time being spent on support or troubleshooting. Additionally, cache handling might be simplified for novices. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** The project maintaince and backup has helped a lot. ### 7. Powerful Admin Features That Make Website Management Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Acquia Digital Experience Platform?** Many administrative features help me manage our website more effectively. **What do you dislike about Acquia Digital Experience Platform?** The cost is over budget for a company our size. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** i am not sure ### 8. Overall, great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jacqueline M. | Social Media Marketing Manager, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Acquia Digital Experience Platform?** I've been using Acquia DXP for a few months now, and overall it's been a solid experience. It's built on Drupal, so it’s super flexible for custom content and integrations. I really like how it pulls together content, personalization, and analytics in one place. It can feel a bit overwhelming at first if you're not familiar with Drupal, but once you get the hang of it, it's powerful. Support has been helpful when I needed it. Great option if you're managing multiple sites or complex digital experiences. **What do you dislike about Acquia Digital Experience Platform?** Initial configuration and setup can be time-consuming, especially if you're dealing with custom integrations or multi-site environments. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It helps us tailor content to our brand and centralize the management of content in one specific place, rather than being more scattered. ### 9. Easy, robust and flexible cloud platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Acquia Digital Experience Platform?** Very easy to learn for a new user. Rich with features like SSH, DBMS, Cloud IDE, Pre and Post deploy hooks. Easy to integrate with external services to extract usage data. Quick and knowledgeable customer support team. **What do you dislike about Acquia Digital Experience Platform?** Initial implementation and setup is a bit difficult to manage. Limited documentation available. Unable to use blue-green deployment. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We use it for our ecommerce website. We host a Drupal based CMS on the Acquia cloud. We also use the solr search offered by the cloud along with dbms ### 10. good **Rating:** 3.0/5.0 stars **Reviewed by:** Godspower O. | software engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Acquia Digital Experience Platform?** security patches and drupal upgrade on client behalf **What do you dislike about Acquia Digital Experience Platform?** its so expensive. for me to forward logs i have to pay through my nose **Recommendations to others considering Acquia Digital Experience Platform:** if one is looking for paas with great support **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** hosting and infrastrutture ### 11. Best service - same in my new organisation **Rating:** 5.0/5.0 stars **Reviewed by:** Praveen B. | SAP Fiori/UI5 Deeveloper, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Acquia Digital Experience Platform?** AI enhanced features are now cherry on the cake. Make the support more better **What do you dislike about Acquia Digital Experience Platform?** It’s going good. After Ai features I am more happy with it **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** I was looking for a good and cheap is hosting with high availability ### 12. The best integration with Drupal for that omini channel experience for the customer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Acquia Digital Experience Platform?** The integration between Drupal and Acquia DXP. **What do you dislike about Acquia Digital Experience Platform?** Being locked into one platform can be somewhat daunting when you want to try something the product does not support out the box. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Hosting multiple domains and providing the multiple environments for our dev team. ### 13. The gold standard for hosting and optimizing your Drupal DXP **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Senior Director, Digital Experience, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Acquia Digital Experience Platform?** Acquia's UI for site administrators makes it amazingly easy to manage your dev, stage & prod environments for all sites. We use SiteFactory, which allows us to manage our Drupal ecosystem in a single dashboard. Acquia's DXP allows us to deploy common site-building components across all our sites. This has helped us focus on brand and content consistency, security, and accessibility—vastly improving the experiences of site builders and site vistors. **What do you dislike about Acquia Digital Experience Platform?** The price point takes some getting used to, but this is enterprise-level security and scalability. For the money, their support/maintenance ticketing system should be much easier to use than it is. The updates can be very difficult to parse and it's hard to feel confident that the right people are being cc'd. **Recommendations to others considering Acquia Digital Experience Platform:** Test drive using Drupal. You'll want to ensure that Drupal is suitable for your organization's content producers and developers before considering Acquia. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Our component-based design system, scaled across the DXP with SiteFactory, allows us to reorganize siloed content and connect to other organizational data systems, resulting in more effective, user-focused experiences for our prospects and community. ### 14. Managing the sites on Drupal digital experience platform is very easy and saves lot of hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit A. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Acquia Digital Experience Platform?** Acquia digital experience platform provides user friendly platform to manage the website via easy to use interface. Its lot easier to mange the websites as Acquia cloud provides end to end managed hosting and customized access based upon the user roles. **What do you dislike about Acquia Digital Experience Platform?** Unable to manage the php plugins and PHP configuration on Acquia cloud platform at times become a challenge, however not a major blocker as support team is helpful with alternatives **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Manages hosting with user friendly access to deployments and management of the sites is really helpful feature for me of the Acquia Digital Experience Platform ### 15. Powerful platform for seamless digital experiences **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavik M. | Lead - Software Engineering, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Acquia Digital Experience Platform?** What I like best about Acquia Digital Experience Platform is its flexibility and scalability, enabling seamless content management and personalized digital experiences. **What do you dislike about Acquia Digital Experience Platform?** Nothing to dislike about the product and platform **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia Digital Experience Platform solves the challenge of managing and delivering personalized content across multiple channels, benefiting organizations by improving customer engagement and streamlining digital workflows. ### 16. Changes to do for gain the speed a small new good enterprise to avoid move as an older corporation **Rating:** 3.5/5.0 stars **Reviewed by:** Adrian C. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Acquia Digital Experience Platform?** Drupal`s Technology and Credentials. Certification and governance on Security and SLA. Impruve the SAAS tools offering and improve of the platform. Easy to find well trained drupalist wich learining curve boost to become develpoper team member. **What do you dislike about Acquia Digital Experience Platform?** Still too burocratic for a young company. Lack of sense of urgency and of a clear pricing offering. Poor lead generation on supporting partner's involvement. Poor first contact tech support and a relative "PAAS" understanding with a lack of migration tooling or code otimization. Obscure messurement variable for the demand sizing and demand tier estimation. Partner's working responsibility to update and upgrade modules. Eogcentric commercial policies for business partners. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We have created over 30 website projects with the Acquia platform for several customers in South American companies. The G2 team rejected my opinion since they couldn`t verify my experience with Drupa. Take on the count that I am the senior director of one of the oldest agencies with regional services by over 16 years in the market, working with Adobe, Oracle, and Acquia as long. Customers as FOX, Disney, TVAzteca, BestDay, and Mercadolibre among others. My opinion shares the commercial aspect, enterprise relationships, and professional workforce experience. We own customers with Acquia, as the most significant Shopping Centers business in Chile, Peru, Argentina, Colombia, and Brazil. The CMS covers several Web sites, Display directories, and Apps. We have also provided the WCMS for a multi business group with ten different activities from a Bank, an Investment, a real estate, and Insurance, construction, and other companies controlled by one large and well-known Chilean public holding. ### 17. The reference Drupal DXP **Rating:** 4.0/5.0 stars **Reviewed by:** Benoit W. | CDO APAC-MEA-LATAM, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Acquia Digital Experience Platform?** Functional richness Site factory management Open source Efficient customer support **What do you dislike about Acquia Digital Experience Platform?** Perfectible back office Content hub Lack of transparency and cost predictability **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Management of numerous multilingual, multi-country sites, with varied features and services - Mastery of security - Overall coherence - Facilitated integration with multiple applications - Controlled TCO ### 18. Appled for SEO Specialist Job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Acquia Digital Experience Platform?** Powerful Content Management Personalization and Customer Journey Mapping Cloud Infrastructure and Reliability Integration Capabilities User-Friendly and Developer-Friendly **What do you dislike about Acquia Digital Experience Platform?** Complexity and Learning Curve Cost and Licensing Custom Development Requirements Performance Issues with High Customization Limited Native Analytics and Automation Features. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia DXP unifies and personalizes digital experiences across channels, benefiting businesses with increased engagement, streamlined management, and data-driven insights. ### 19. Acquia Drupal Cloud **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Acquia Digital Experience Platform?** new dev tools that will allow us to create content **What do you dislike about Acquia Digital Experience Platform?** anything to do with the marketing options as they have been a nightmare in the past **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** generally the biggest benefit is removing the need for local admins off a network server ### 20. Acquia Cloud as a Junior Drupal Developer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Acquia Digital Experience Platform?** Acquia Cloud servicehandles all of the nuance of hosting a Drupal site, while allowing the maximum amount of user agency. It allows me, as a Junior Developer, to focus on the things that directly affect the users of my enterprise website. In the same way that Drupal makes web content management accessible for less technical individuals, Acquia Cloud makes site/code changes accessible to Junior Developers. **What do you dislike about Acquia Digital Experience Platform?** Although the customer service has been good, dealing with an intermediate (Acquia Support) to make certain infrastructure changes can be a bit cumbersome. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia Drupal Cloud is a hosting service that my organization uses for web site hositng. We use the service for hosting a multisite Drupal environment with a dev/stage/prod servers. Acquia Cloud provides the infrastucture management for our enterprise website so we can focus on building a strong Drupal web team. ### 21. I have been using Acquia services for a few years now. I have already recommended to colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Luis C. | Global IT Digital Core Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Acquia Digital Experience Platform?** They are committed to SLA. Technical account managers are knowledgeable people and engage in the project. We use ACE, ACSF, and Acquia IDE. **What do you dislike about Acquia Digital Experience Platform?** We had multiple TAMs over a year. It'd be great to maintain them throughout a project/client engagegment. **Recommendations to others considering Acquia Digital Experience Platform:** I have been using Acquia Drupal Cloud for over seven years now. I recommend it because it provides a wide range of tools and features that have enabled our organization to provide our customers with websites all around the world in a quick and effective way. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We use multiple Acquia services: website hosting, multisite management, CI/CD, ACSF API, Acquia IDE. We are saving in costs and time to production. ### 22. The account and technical teams make our lives easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Acquia Digital Experience Platform?** Our account management team is always ahead of us, providing info and guidance before issues can arrive. The technical team is quick to help when we need them and overall our team is what makes our website management so effortless! **What do you dislike about Acquia Digital Experience Platform?** Not much to complain about here. We love our platform for the most part. I would only say that some of the user interface and navigation when trying to find a weird setting can sometimes take me a little longer than I'd like. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** With four main websites and a separate microsite, our organization's web properties could become chaos very quickly. Acquia Drupal Cloud's multi-site setup helps keep us the four main sites running smoothly on a single application, and we can easily manage our small microsite separately. ### 23. The Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Acquia Digital Experience Platform?** We have been using Acquia for more than 12 years, and I have never once been disappointed with them. They are always there for us, and provide top notch hosting, security, support, and architecture. I can't say enough good things about them. **What do you dislike about Acquia Digital Experience Platform?** Honestly, nothing. Maybe I wish they would also host Wordpress installs. They are so great at Drupal, I bet they would knock it out of the park. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Helping us continue supporting older architecture while showing us how to upgrade for the future. ### 24. Seamless transition and increased productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia Digital Experience Platform?** The best thing is its performance and capacity to upscale. We moved to the platform for a multitude of reasons, but the biggest one was performance as well as security. Acquia cloud has delivered in both cases **What do you dislike about Acquia Digital Experience Platform?** There isn't much to talk about here, but the biggest issue is that we need to have a certain level of expertise to do the tasks for administration and so on. However, they provide plenty of resources to get up to speed on how to get these done. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Performance of the site has greatly improved, security is reduced the risks and the biggest thing is that we can now introduce new technologies to our site as they connect better with the Drupal/Acquia echosystem. ### 25. Acquia Drupal Cloud, web hosting based on security **Rating:** 5.0/5.0 stars **Reviewed by:** Eric O. W. | HR Consultant, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Acquia Digital Experience Platform?** It is not necessary to have advanced knowledge in Drupal for the implementation of your website, offers great security and reliability to the websites hosted on their platform, allows to scale the resources based on the needs of the company, they have an excellent customer service system, they are always available to help. **What do you dislike about Acquia Digital Experience Platform?** The cost can be a little high compared to other tools for creating and maintaining websites, there is a lack of tools to create websites for sales, the basic plan falls short which requires the purchase of more advanced plans so that the tool can be fully useful. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It is easy for us to install the tool in constant production processes reducing a lot of problems, promotes the security and reliability of the websites hosted on its platform, it is a highly scalable tool adapting to business needs. With this tool we have managed to create and maintain in an orderly manner the website of our company, the solution offers simple but essential features for the maintenance of our website, it also offers hosting services, scalability and security, allowing to adapt in a concrete way to any organization. ### 26. The Most Efficient and Effective Drupal Hosting Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Rav K. | Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Acquia Digital Experience Platform?** I've enjoyed using Acquia Drupal Cloud for several web projects as my hosting option. I must say that this platform is exceptional and consistently goes above and beyond my expectations. Acquia Drupal Cloud is a top option for anyone seeking a dependable and effective hosting solution because it provides a comprehensive and well-optimized environment for Drupal websites. Regarding hosting, security is always of the utmost importance, and Acquia Drupal Cloud doesn't disappoint users. The platform provides comprehensive security features, such as proactive monitoring, threat detection, and frequent security updates and patches. Thanks to Acquia's expertise in Drupal security, you may feel secure knowing that your website is in good hands. **What do you dislike about Acquia Digital Experience Platform?** Scheduling of Document Purge is not available. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Scalability: Managing scalability is one of the significant difficulties in hosting Drupal websites, particularly during high traffic or unexpected spikes in demand. This issue is resolved with Acquia Drupal Cloud, which offers a highly scalable infrastructure that can handle rising traffic without sacrificing performance. No matter how much traffic my websites receive, this advantage guarantees they will continue to be user-friendly and accessible. ### 27. Hosting a Drupal site on Acquia Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Ali K. | Web & Digital Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Acquia Digital Experience Platform?** Acquia Cloud provides our organisation with a comprehensive and reliable hosting platform for our Drupal 9 website. The control panel offers plenty of information and configuration options, whilst it also has an easy-to-use interface for developers to deploy and run tasks. What stands out most is the support provided by Acquia. I have found the support team to be very responsive and our account manager engages regularly with us on how we can get the best out of what we have. **What do you dislike about Acquia Digital Experience Platform?** We have not experienced any issues with the platform., or noticed anything we need that is missing. **Recommendations to others considering Acquia Digital Experience Platform:** I have been very impressed with Acquia. This includes their services - which I have outlined in this review - and also how they have engaged with helping us beyond that in broader areas relating to our website. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We are using Acquia Cloud to ensure that our website is able to serve a high volume of traffic without disruption to a global audience. We are able to use a range of production and non-production environments in order to work to optimal workflows. We have also tapped in to insights and reporting on how to make our website better from a technical perspective. ### 28. Acquia has been a great guide for an adventure we were totally unprepared to start but needed to do. **Rating:** 4.5/5.0 stars **Reviewed by:** Alan V. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia Digital Experience Platform?** Acquia Cloud intragrates nicely into their Sitefactory platform giving us a good frontend/backend relationship. **What do you dislike about Acquia Digital Experience Platform?** There seems to be more reports that our TAM has access to that would be very helpful to us so I would say the reporting functionality. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia Cloud is allowing the State of NH to have a tighly intragrated web platform to manage it's 100+ websites and 400+ editors. ### 29. Acquia Cloud is future for anything Drupal **Rating:** 4.5/5.0 stars **Reviewed by:** Anand P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Acquia Digital Experience Platform?** I like the way Acquia supports the Drupal community with help from their partners. Easy to implement and integrate with Drupal **What do you dislike about Acquia Digital Experience Platform?** Acquia Support can be better in terms of more clearity and transparency about the issue. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia helps with hosting and support and looking for more solutions ### 30. Honest Review **Rating:** 4.0/5.0 stars **Reviewed by:** Rajveer M. | AI/ML Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Acquia Digital Experience Platform?** Optimization with scalability and security options we get here are great. Monitoring is also good. **What do you dislike about Acquia Digital Experience Platform?** Cost & a bit learning curve is required, but most importantly some option should be there to includethird party tools. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We were facing a problem with latency and lags during unplanned spikes. So, basically we got in touch with support and applied multiple of features onto the solutions like caching, content preloading, autoscaling of resources and many things more to get best out of the cloud. And truly this helped us a lot, significantly drop in our issues. ### 31. The platform that allows us to grow when we are ready **Rating:** 4.5/5.0 stars **Reviewed by:** Nick L. | Digital Infrastructure Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Acquia Digital Experience Platform?** The Acquia Cloud dashboard. It helps tech and dev teams to quickly move around the many applications and environments managed within the platform. It has a very easy-to-follow GUID. **What do you dislike about Acquia Digital Experience Platform?** The WAF integration with Cloudflare can be a bit 'Cloak and dagger' as it is not very transparent as to the features that are and are not included in the Acquia Cloud Edge subscription **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We were moving to a truly PaaS and SaaS solution. With limited internal resources, we looked at Acquia to help manage and share the technical ownership. We have a responsive Technical Account Manager (TAM) that ensures that we are squeezing as much out of the platform. As a managed Hosting solution we can also focus on enhancing our website codebase and feature set whilst leaving the Infrastructure to Acquia ### 32. Enterprise level Drupal Hosting **Rating:** 4.0/5.0 stars **Reviewed by:** Mark A. | Web Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Acquia Digital Experience Platform?** Acquia has all the pieces needed to successfully host a Drupal site or multisite in a robust, maintainable way. **What do you dislike about Acquia Digital Experience Platform?** There is a lack of transparency in the Views and Visits used for the cost of the service. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia handles all of the server maintenance and performance for our web site. ### 33. Acquia cloud review **Rating:** 4.5/5.0 stars **Reviewed by:** John S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia Digital Experience Platform?** It is easy to use and I the apis match much of the functionality of the UI **What do you dislike about Acquia Digital Experience Platform?** I get logged out fairly frequently and the dropdown navigation between subscriptions / environments can sometimes be tricky **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia cloud provides a hosting environment for a large number of websites. ### 34. Top-notch reliable service. **Rating:** 5.0/5.0 stars **Reviewed by:** Chad D. | University Website Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Acquia Digital Experience Platform?** Everything is optimized for Drupal, so there is no need to do much configuration on the server. Communication is prompt when there is a problem, and they maintain regular contact with us to make sure everything is going well on our end. **What do you dislike about Acquia Digital Experience Platform?** Tends to be rather expensive; unable to set up additional sites on separate codebases without having to pay a significant amount. Would be nice to set up a smaller sub-site without having to pay thousands per year. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia cloud is hosting our university website. The interface and structure allow team members to deploy code efficiently without worrying about interfering with other developers. ### 35. Management are good **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal G. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia Digital Experience Platform?** Everything fine about Management. Acquia Drupal Cloud perform good **What do you dislike about Acquia Digital Experience Platform?** Nothing dislike about Acquia drupal Cloud **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** They will manage everything related to your data ### 36. Recommend AC **Rating:** 5.0/5.0 stars **Reviewed by:** Frantz M. | Chief Information Officer, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Acquia Digital Experience Platform?** Comprehensive support: Scalable infrastructure Drupal-specific features and tools: Reliable and secure infrastructure: **What do you dislike about Acquia Digital Experience Platform?** "I'm not entirely sure if there's anything I dislike. We tried moving to AWS and realized how goog things are on the AC side. Using AC for hosting eliminates the need to manage the tech stack. While we could have chosen a fully managed SaaS option, we decided to go with an IaaS version instead. This does create some integration and developer challenges, but this isn't unique to AC; any hosting provider (such as GCP, AWS, or Azure) would present similar challenges." **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Using ADP helps us attract and retain high-quality students by showcasing our esteemed professors, robust curriculum, and community engagements. Hosting our platform on the cloud allows us to focus on our business, while ADC manages the majority of the technical aspects, especially the more complicated components ### 37. Recommended! **Rating:** 4.5/5.0 stars **Reviewed by:** Richard W. | Global Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Acquia Digital Experience Platform?** The team at Acquia is always available to help us be successful. The technology is reliable, scalable and relatively easy to find resources (both Drupal (PHP), React, Node.js, etc. Tons of great utilities to make dev easier. **What do you dislike about Acquia Digital Experience Platform?** Pricing isn't inexpensive. To accomplish full headless requires add-on services... extra costs. You'll need to invest in the learning curve. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia Drupal solves our need for scalable enterprise-level headless web content management and hosting. It enables product content distribution to multiple display solutions (website, kiosk, etc.). It lets us streamline component development and gain reusability and brand control across all published assets. Acquia headless allows us to create more tactile user experiences while managing content in one location. Integrated with Deepl API we now have more control over our translated content for better localization. ### 38. Great product for mid-sized to larger businesses. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia Digital Experience Platform?** The ability to manage and maintain users and the ability to quickly roll out or spin up new sites or environments. **What do you dislike about Acquia Digital Experience Platform?** Needs better seamless integration with other Acquia services like search etc. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It provides us with a way to quickly roll out new sites at a scale we were not able to do previously. ### 39. Acquia Drupal Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia Digital Experience Platform?** Acquia Drupal Cloud allows us to deliver high quality sites quickly and efficiently, backed up with a world class support team. **What do you dislike about Acquia Digital Experience Platform?** Downside is explaining a single central cost that is high when compared with the plethora of non enterprise level competitors. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Replacing multiple non enterprise level solutions globally with a central platform. ### 40. Very user friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Damodharan K. | Senior Drupal Developer, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Acquia Digital Experience Platform?** Good Support and updates received on time, sever heath status and analytics in detail. **What do you dislike about Acquia Digital Experience Platform?** No Downside we faced. We are good with acquia platform about 6 years with great relationship. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Acquia helps us to know the server helath status and automated scaling up environment resources helps us to reduce downtime and outages. ### 41. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sukhdeep S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia Digital Experience Platform?** Great services experience with fast server. **What do you dislike about Acquia Digital Experience Platform?** I dont have any negtive experience with the G2 for now. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We were trying to sort the CMS problem, But suddenly we got G2 from someone's refedence and we are managing all with CMs seamlessly. ### 42. Acquia Cloud Platform hosts Drupal-based developers portal **Rating:** 4.0/5.0 stars **Reviewed by:** David S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia Digital Experience Platform?** Ease of use with respect to building, launching, and maintaining a Drupal-based web application. **What do you dislike about Acquia Digital Experience Platform?** Inability to stream log data (log forwarding) without purchasing an overly expensive package upgrade with unwanted tools (other than log forwarding). **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Provides and hosts Drupal-based CMS. ### 43. A solid choice for Drupal projects, but with room for improvement. **Rating:** 3.5/5.0 stars **Reviewed by:** Nicolas B. | Web Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Acquia Digital Experience Platform?** I've been using Acquia Drupal Cloud for some time now, and I must say that I'm pretty impressed. The platform offers an easy way to manage code deployment through tagging, branching and great Git management features. The cron handling is also top-notch, and I've never had issues with it. I particularly like how easy it is to perform and retrieve database backups. The user interface is intuitive and easy to navigate, making it a breeze to manage my sites. Finally, the ticket support is quite good, and I've always received prompt responses whenever I had any issues. Acquia Drupal Cloud is a great platform that makes website management much more manageable. **What do you dislike about Acquia Digital Experience Platform?** I have had a generally positive experience with Acquia Drupal Cloud, but a few aspects of the service could be improved. While the support team is generally quick to respond, I have had some issues that required a lot of back and forth to resolve, and in some cases, I ended up having to solve the problems myself. Managing a Drupal site built using a multisite structure is more complex in Acquia Drupal Cloud than in other hosting environments. The service is quite expensive compared to other options offering similar features and functionality. I've also experienced issues with the Git repository sync, specifically deleting branches in certain edge cases. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Makes it easy for developers to deploy Drupal sites by providing a platform that automates many steps to set up and configure a website. The service offers a robust infrastructure optimized for Drupal, providing enhanced performance, scalability, and website reliability. It offers a suite of tools for managing Drupal sites, including automated backups, security scanning, and easy site cloning, making maintaining multiple sites more accessible. It provides enhanced security features such as intrusion detection and prevention, network isolation, and vulnerability scanning, reducing the risk of security breaches. ### 44. One of the best in service **Rating:** 5.0/5.0 stars **Reviewed by:** Aashutosh Kumar B. | Google local guide, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Acquia Digital Experience Platform?** The cloud service provided by acquia Drupal cload was best in market **What do you dislike about Acquia Digital Experience Platform?** I don't think there is anything to dislike **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Unused it for managed hosting for few clients and it was very cost effective ### 45. Drupal optimisation at it's best **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Acquia Digital Experience Platform?** We use Acquia Cloud for multiple projects; the platform saves us tons of headaches regarding CI/CD and optimisation. Deployments pipelines from dev -> stage -> prod are a breeze. **What do you dislike about Acquia Digital Experience Platform?** Since it's optimised for Drupal, no other codebase can be used on Acquia Cloud, and you can only have one codebase per project. It's a double-edged sword because managing projects separately is easier, but you need multiple instances. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Environment setup time is almost non existent since our own local environment can be pushed directly on Acquia Cloud's repository for easy deployment. Plus, we can move databases and files from one environment to another with just a click. ### 46. Site management and control **Rating:** 5.0/5.0 stars **Reviewed by:** Amandeep S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2023 **What do you like best about Acquia Digital Experience Platform?** Easy to control hosting and manage your websites under one place. **What do you dislike about Acquia Digital Experience Platform?** Overall its good to use,not face any issue still now. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We use as hosting,it has good speed and performance. ### 47. Good product, easy service, and great support. **Rating:** 4.5/5.0 stars **Reviewed by:** Ojas M. | Senior Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Acquia Digital Experience Platform?** Support and easeness, customer support, and good service **What do you dislike about Acquia Digital Experience Platform?** Nothing, price can be reduce,features should be improved. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Easy to maintain and ease of use. ### 48. Best drupal option for Hosting and Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Acquia Digital Experience Platform?** Im using drupal for most of my web hosting. I really appreciate the team behind working on the securty patch fixes and timely update on new releases. They have an enterprize level security and customizabele integration. Their customer support is good. **What do you dislike about Acquia Digital Experience Platform?** Can be made more user friendly but I agree this is enterprice level so its okay **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Best Hosting and Security ### 49. Acquia Cloud Review **Rating:** 3.0/5.0 stars **Reviewed by:** Gregorio M. | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Acquia Digital Experience Platform?** It's easy to use and all of the menus are easy to find. **What do you dislike about Acquia Digital Experience Platform?** Some settings take a while to work but it eventually does. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It is helping us manage the multiple sites we own. ### 50. Acquia Drupal Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Acquia Digital Experience Platform?** Definitely ease of use, its wide range of features and functionality, plus excellent customer support from Acquia 24/7, year-round. **What do you dislike about Acquia Digital Experience Platform?** Nothing all good, really pleased with our Drupal Cloud set-up. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** It benefits us by enabling us to manage multiple high-traffic sites and streamline our development via Drupal multisite. ## Acquia Digital Experience Platform Discussions - [Perhaps the cost is somewhat high for small businesses that are starting, a plan for small businesses, entrepreneurship or for individuals such as personal blogs and profile sites would be excellent, also a part of the community where access to the tools is provided with promotional coupons or plans donation this to encourage the use of this incredible platform more for new and small businesses that need projection.](https://www.g2.com/discussions/perhaps-the-cost-is-somewhat-high-for-small-businesses-that-are-starting-a-plan-for-small-businesses-entrepreneurship-or-for-individuals-such-as-personal-blogs-and-profile-sites-would-be-excellent-also-a-part-of-the-community-where-access-to-the-tools-is-) - 4 comments, 1 upvote - [What is Acquia Drupal Cloud used for?](https://www.g2.com/discussions/what-is-acquia-drupal-cloud-used-for) - 1 comment - [What is Acquia Cloud?](https://www.g2.com/discussions/acquia-drupal-cloud-what-is-acquia-cloud) - 3 comments - [View Acquia Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/acquia-digital-experience-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+08%3A52%3A22+-0500&secure%5Bsession_id%5D=f4a55a71-e4df-434d-875b-27f1a03e8675&secure%5Btoken%5D=9f69b527ca2bc30d9d68b0e79add658a2ca5cee95c84a64a3061f54fc764d2ef&format=llm_user) ## Acquia Digital Experience Platform Integrations - [Boomi](https://www.g2.com/products/boomi/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) ## Acquia Digital Experience Platform Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Functionality** - Developer Tools - Automation - Website Staging **Publishing** - Automated Publishing - Multi-language - AR/VR Capability **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Templates** - Library - Customization - Optimization **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Development** - Image Management - Reuseable Content - Unlimited Environments - Form Builder **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API / Integrations **Design & Development** - No-Code App Development - Low-Code App Development **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Support** - CMS Variety - Compliance **Analytics** - Personalization - Content Performance **Multichannel** - Web - Email - Mobile **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction **Agentic AI - Headless CMS** - Cross-system Integration **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Acquia Digital Experience Platform Alternatives - [Pantheon](https://www.g2.com/products/pantheon/reviews) - 4.4/5.0 (586 reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.1/5.0 (526 reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - 4.2/5.0 (649 reviews)