As someone who has switched from Concur Invoice, I like the communication tools and interface of the entire platform the most. It is relatively easy to set up and gives the option of making it an even more useful tool in the future. Avis collecté par et hébergé sur G2.com.
The initial setup requires a fair amount of effort, but it's so easy you don't need IT. Also, the PO side of the platform still has room for improvement. It will take a minute before we can figure out how to best use different PO matching scenarios. Avis collecté par et hébergé sur G2.com.
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Stampli is a fantastic AP workflow software that is efficient and user-friendly. It has tremendously helped our team process, record, approve, modify, and export invoices to our accounting system. Before, invoices were often lost and, consequently, paid late. Stampli helps foster a positive working relationship with vendors, who could also easily check on the status of a payment within the Stampli platform. Business runs smooth and compliant utilizing Stampli.
Additionally, the chat feature with a live customer care representative is extremely handy. You receive immediate attention with an actual person who will help answer questions and guide you in the right path. Overall, wonderful software for all businesses who receive vendor invoices! Avis collecté par et hébergé sur G2.com.
A couple of hiccups we experienced using Stampli arose when we made edits to a vendor or customer name in our QuickBooks system because Stampli treated the edited vendor and customer name as new vendors and customers.Therefore, the history of transactions in Stampli were only showing under the old version of the name. Stampli is currently unable to make the change on the backend to move the transactions in batches from the old version to the new. The only option is to manually open every invoice and make the change there; however, our company has hundreds of transactions for each and cannot go this route due to time and cost restraints.
The second issue we have is when we have hundreds of invoices received from vendors in the later part of a period and it takes our staff extra time to get the invoice through the entire review process, which the invoice ends up missing the cut off period for export in QuickBooks. The problem is we close our books in QuickBooks then we need to change the date of many vendor invoices in Stampli to the first of the following, open month. Again, we have hundreds of invoices in this case and would like to see a batch option in the future to make for a quick and easy change to all invoice dates at once.
Other than these two specific issues, we love Stampli and recommend the product to others. Avis collecté par et hébergé sur G2.com.
I've been using Stampli as the admin for our company for 3 months now, and I have to say – I absolutely love it! It’s made handling invoices and payments so much easier and way more organized.
The system is super easy to use, and it helps keep everything in one place. No more chasing down emails or wondering where an invoice stands. I can quickly check the status, send reminders, and get approvals without any hassle.
Another thing I really appreciate is the customer support – they’re always quick to respond and genuinely helpful whenever we have questions, yeah, there have been some hiccups but overall, I am pleasently happy with it. The setup process was smooth, and it works almost* perfectly with our ERP (NetSuite). Avis collecté par et hébergé sur G2.com.
One thing I do wish was better is the prepayments feature. We've found it a bit challenging to get it working the way we need, and it's taken more effort than expected to integrate it smoothly into our workflow. That said, I know their support team is always responsive and willing to help, so I’m hopeful it’ll improve over time. Avis collecté par et hébergé sur G2.com.
I love that we no longer have to print and mail checks. The service through Stampli is actually cheaper on a per check basis than it was sending them ourselves. I also love the ACH payment feature with Direct Pay. Also, the customer service is exceptional. One of the best aspects of using it. Avis collecté par et hébergé sur G2.com.
I wish ACH payments would be deposited to our vendors a day or two earlier using direct pay. Typically, they are depoisted on the 5th business day after being approved for payment. Would love to see it go down to 3 days without having to expedite. The expedite is usually 1-2 days but 2 for all of the payments we've sent which isn't that many so far. Avis collecté par et hébergé sur G2.com.
Billy the bot already coding most of the invoices for me is so great especially with the volume that we deal with.
Customer Service is A1. Anytime I reach out with an issue they respond quick and always with a solution.
The Implementation was seemless and the company embraced the approval process. Avis collecté par et hébergé sur G2.com.
For me there is only one thing about Stampli that i dislike. I wouldn't say "dislike" though, I just wish there was a way to pull a AP aging schedule from the platform. Avis collecté par et hébergé sur G2.com.
I like the ease of using Stampli and their customer Service. No matter what issues I have, Stampli Support team always has the answer. Its also a bonus to speak to a human instead of a robot (Billy the bot an exception). Overall Stampli has helped our team save time, reduce errors and improve the efficiency of our accounts payable process. I highly recommend it for any business looking to automate and steamline their AP functions. Avis collecté par et hébergé sur G2.com.
Noting to dislike as Stampli upgrades and additions add to our funcitonality. Avis collecté par et hébergé sur G2.com.
Stampli a l'air bien et est un programme facile à utiliser. L'interface est facile à naviguer et elle rationalise vraiment bien les comptes fournisseurs. Le service client répond rapidement via le chat et est toujours amical et serviable. Avis collecté par et hébergé sur G2.com.
Quand des problèmes surviennent, il est facile de joindre quelqu'un via le chat très rapidement, mais résoudre votre problème peut prendre des heures ou des jours. Je souhaite qu'il y ait un moyen de parler à quelqu'un au téléphone lorsque vous avez besoin d'aide et pas seulement par chat, car cela peut prendre beaucoup de temps à aller et venir sur chaque problème. Avis collecté par et hébergé sur G2.com.
Stampli a simplement résolu notre problème de comptes fournisseurs. Mon expérience avec leur équipe et leur produit a été exceptionnelle depuis l'appel de vente introductif jusqu'à la mise en service, l'ajout de fonctionnalités supplémentaires (gestion des fournisseurs, Stampli Pay) et le support client continu. L'intégration avec Sage Intacct est impeccable, la meilleure parmi la poignée de produits que nous intégrons. Je recommanderais Stampli avec enthousiasme à toute entreprise qui a besoin d'organiser et de moderniser ses processus de comptes fournisseurs. Avis collecté par et hébergé sur G2.com.
J'ai absolument "aucune remarque" à ce sujet. Stampli est l'outil préféré de mon équipe, et mon entreprise se réfère à Stampli comme la meilleure mise en œuvre de logiciel que nous ayons jamais réalisée. Avis collecté par et hébergé sur G2.com.
Le système est très facile à utiliser pour traiter les paiements, tant pour la comptabilité que pour les bénéficiaires. L'intégration de la gestion des cartes d'entreprise et de l'enregistrement des frais le rend encore meilleur ! Et le support est de premier ordre. La fonctionnalité de multiples processus d'approbation tout en maintenant des contrôles internes conformes à la politique de l'entreprise est également exceptionnelle. Le personnel de support répond rapidement et avec plaisir, travaille à comprendre et résoudre les problèmes, et améliore continuellement le système. Avis collecté par et hébergé sur G2.com.
Le seul inconvénient est que j'ai maintenant beaucoup plus de temps pour faire d'autres choses au lieu de traiter manuellement les rapports de dépenses et les frais de carte de crédit. Avis collecté par et hébergé sur G2.com.
Stampli reduces the amount of information I have to enter in a day. Because I have less Information to enter, I have more time to review the information for accuracy. Avis collecté par et hébergé sur G2.com.
Billy can be stubborn, he doesn't like it when a vendor changes their name and just ignores PO numbers. Avis collecté par et hébergé sur G2.com.
Stampli’s automation, user-friendly design, and focus on collaboration make it a valuable tool for businesses looking to streamline their accounts payable processes, reduce manual errors, and enhance operational efficiency. It makes documentation for Accounts Payable (AP) really a one-click job for users and decision makers. Avis collecté par et hébergé sur G2.com.
Stampli’s pricing may be a concern with limited budgets. While the platform provides a lot of value, the cost may be higher compared to other simpler or less comprehensive accounts payable solutions, making it less accessible for businesses with more constrained financial resources. Nonetheless, we are still using Stampli and we think that we are making the most out of what we pay for Stampli. Avis collecté par et hébergé sur G2.com.
