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I am hired by out of country and Remote manages my payslips and salaries. I reach out their team for questions and requests from chat. So far, they solved the problems. It is easy to use, platform is user friendly and has many features I need to add for my employer. Avis collecté par et hébergé sur G2.com.
Nothing so specific.We had issue with insurance card, that took time for them to come back to me. I assume it is because of the insurance firm, not on their end. Avis collecté par et hébergé sur G2.com.
Whenever you have a concern, you can just create a ticket and the turnaround is fast. Someone will take care of your issue and will get in touch with you. Our payment became faster because of remote.com and it's such a blessing since we have family to feed and bills to pay. Now I can manage my expenses better and no more delayed payments for the worked I've rendered. Avis collecté par et hébergé sur G2.com.
I think it was the first representative who handled my ticket. I had an issue with my second invoice payment since it's not reflecting on my card and the representative advised me that there's a timeframe for when the money will reflect and informed me to get in touch with my bank which I did. After the timeframe, the money is still not in my bank. So I created a new ticket and a different representative handled my case which was escalated to someone else. If the first agent could have ensure that issue is resolved first before closing my first ticket, then I wouldn't have to create a new one and speak back and forth to the bank and remote.com. It was super stressful but eventually got resolved. Avis collecté par et hébergé sur G2.com.
En tant que freelance qui utilise Remote pour gérer mes paiements, je ne peux pas assez souligner à quel point tout le processus est facile et efficace. Remote a simplifié tout—de la facturation à la réception des paiements. La plateforme garantit que les paiements sont traités rapidement, et je sais toujours exactement quand je recevrai mon argent. L'interface utilisateur est incroyablement intuitive, donc je n'ai jamais à m'inquiéter de naviguer dans des systèmes complexes. De plus, tout est conforme aux lois locales, ce qui me rassure. Remote a vraiment rendu la gestion de mes revenus de freelance sans effort. Avis collecté par et hébergé sur G2.com.
J'aimerais voir des fonctionnalités comme la possibilité de télécharger en masse des factures, ce qui rendrait la gestion de plusieurs clients encore plus facile. Avis collecté par et hébergé sur G2.com.
As a newbie, I assumed getting started would be harder and overwhelming. I was so pleasantly surprised once I finished the welcome review, since I expected I had to navigate quite a lot more to discover everything but I was wrong. Every single Feature on Remote was perfectly described on a easy to understand yet concise way. After a few days I already felt confident doing every task I needed. I was also amazed with the Health Insurance benefits offered.
I use it once or twice a week to check everything is ok in a glance, so fast and easy to understand. I love to be able to keep track of all my invoices and check the previos ones if needed, and to add all days off to keep track of them as well. I was pleasantly surprised too with the ease the currency change is solved and the Invoice paymets arrive in less than 36 hours every time, I feel really confident my work is safe and recognised thanks to Remote.
Also, I had a really nice Customer Support experience, since I had such a hard time signing a contract, but both the response and the solution were delivered in less than a day. Avis collecté par et hébergé sur G2.com.
Would like to personalize the public holidays, since at least where I'm from (Spain) they vary according to Provinces. That would allow my clients a much real visualization of my days off :). Avis collecté par et hébergé sur G2.com.
I love how Remote simplifies global hiring and payroll management, making it easy to manage teams across different countries. The platform is user-friendly, and the compliance features give me peace of mind knowing everything is handled legally and efficiently. Their customer support is also top-notch, always ready to assist with any queries. Avis collecté par et hébergé sur G2.com.
So far, there’s not much to dislike! The platform has been smooth and efficient. If I had to nitpick, it would be helpful to see even more customization options in reporting, but overall, Remote has exceeded my expectations. Avis collecté par et hébergé sur G2.com.
Communication : Depuis que j'ai accepté l'offre d'emploi, Remote m'a tenu informé de tous les documents nécessaires que je devrais soumettre et de toute autre procédure requise pour mon intégration. Chaque fois que j'ai un doute ou une question, une équipe préparée est prête à répondre. Sinon, la FAQ fournie est très détaillée et simplement formulée. Avis collecté par et hébergé sur G2.com.
Le seul inconvénient est que je dois rendre compte à deux employeurs (vacances, congés, permis, circonstances spéciales, etc.) Avis collecté par et hébergé sur G2.com.
