Pros y Contras de Yardi Breeze

We converted to Yardi Breeze from two other property management platforms which were used in conjuction with a standalone accounting program and a standalone maintenance request platform. We had not tenant portals, one of the programs operated on a cash basis only with zero audit tracking functionality, and the other property management program was very dated with batch reports that were literally impossible to recreate. The staff time savings of having all of our accounting and property management in a single program has been enormous for our team. Gaining the tenant portals to allow our tenants the ability to view their documents, pay their balances, and enter work orders in a single place is another major gain for us. Reseña recopilada por y alojada en G2.com.

The maintenance request handling is limited at best. Once submitted there is no native way to handle to tenant communication. Tenants cannot update a request, view tech notes, or see attachments. There is not an email handler built into the program so all emailed conversations are detached from the maintenance request and must either be manually attached or be lost.

Functionality of the mobile app, or desktop version viewed on a mobile device is also limited. We created custom tables to allow us to track unit appliance inventories, track lease inspections, and maintain a comprehensive list of unit items such as safety equipment, paint colors, furnace filters, etc. None of these tables can be viewed from the app or using the desktop version on a mobile device. This completely defeats a large part of the efficiency that we hoped to gain.

User controls are not at all intuitive. Learnign which boxes must be selected to allow specific features takes a great deal of trial and error. Yardi did not have a comprehensive guide that they could provide to us. There is no way to allow partial access to information. For example we desired our maintenance team to have the ability to view tenant names, phone numbers, and email addresses but not see lease or financial information. This is not an option. If they have tenant view, then they have all financial data. Reseña recopilada por y alojada en G2.com.

I've always thought the Yardi product line was the best for property management accounting. I like the fact that Yardi Breeze has the Yardi name and is back up by the Yardi company. I hope that being Yardi they will make the necessary changes to Breeze. By the way, we use Yardi Breeze Premier. Reseña recopilada por y alojada en G2.com.

Since Yardi Genesis 2 was being left in the dust, we were basically forced to move to Yardi Breeze or leave the Yardi brand. Note: We couldn't afford Voyager. We were told that we would be able to do everything that Genesis 2 did. Well, that is not true. Breeze is a much simpler program that does not have the same capabilities. It's like the creators of Breeze were trying hard to please everyone and removed the more advanced portions of Genesis. As an example, we lost extremely important reports. Breeze offered to recreate them for us but they are definitely not the same. We lost a great deal. After using Breeze for 18 months, we still talk a great deal about our disappointment when we find yet another thing that is missing. If we had known, we would have researched and purchased another program. But we didn't want to leave Yardi and believed the hype. Reseña recopilada por y alojada en G2.com.

La facilidad de uso así como el acceso remoto a todos los documentos de los inquilinos. Reseña recopilada por y alojada en G2.com.

El café de alquiler no está orientado hacia inquilinos comerciales. Reseña recopilada por y alojada en G2.com.

es amigable, el soporte al cliente es fantástico, lo usamos en línea y resuelven inmediatamente Reseña recopilada por y alojada en G2.com.

El proceso inicial para actualizar la información Reseña recopilada por y alojada en G2.com.

The ease of setting up and navigation of the system, implemenation.

Integration is supported by the team and they are in top form.

The team is extremely hands on and willng to help in any way.

Chat support is so helpful/user friendly. Reseña recopilada por y alojada en G2.com.

Trying to navigate the terminology without a coding device! Totally on us because we didn't reach out for guidance beforehand! :) Reseña recopilada por y alojada en G2.com.

Yardi is easy to use and helps keep our property managment business up and going. The option for tenants to pay via portal access is great! Anytime I have a question, the chat feature is there for me! Very helpful! Reseña recopilada por y alojada en G2.com.

I would love if Yardi Breeze included a more user friendly lease builder with the ability to esign directly. Reseña recopilada por y alojada en G2.com.

Me gusta que Yardi esté basado en la nube y se pueda acceder desde cualquier ubicación, ya sea que esté trabajando desde la oficina o desde casa. Me gusta la función de chat cuando tengo una pregunta. Reseña recopilada por y alojada en G2.com.

No me gusta el servicio de Pay Scan y siento que es muy limitado en su capacidad. Además, al considerar Pay Scan, sentí que se omitieron detalles importantes que me habrían hecho reconsiderar entrar en un contrato de un año. También me disgusta que no podamos salir de nuestro contrato incluso si estamos descontentos con el servicio. Reseña recopilada por y alojada en G2.com.

The system is straightforward and very user-friendly. There are lots of capabilities that we have not even ventured upon! Yardi Breeze meets our criteria for all of our business needs! Reseña recopilada por y alojada en G2.com.

Lately, our office has been experience "downtime" with Yardi Breeze, often 2-3 hrs before we can resume our work. There are no warnings nor notices when system will be up and running again.

I wish there were a way to correct a payable once entered. There are some entries you can edit; otherwise, you would have to go and delete the whole transaction. Reseña recopilada por y alojada en G2.com.

What i like the best is that we can have all our tenants as well as maintenance issues and prospects all in one place. Can attach all invoices, pictures, leases etc, do not have to look in multiple places to find like before. Also like that yardi automatically sends out late fees. We use Yardi everyday and it is very easy to use and set up. They offer great customer support and have online tutorials which makes it very easy to resolve any issues. Reseña recopilada por y alojada en G2.com.

the only thing that i do not like about yardi is when you search under tenants it would make it much easier if the tenant names were organized by property. Reseña recopilada por y alojada en G2.com.

Lo más útil es cómo podemos mantener toda la información de nuestros inquilinos en un solo lugar y tener acceso fácil a la información esencial muy rápidamente en lugar de tener que leer documentos de arrendamiento para lo que necesitamos en ese momento. Reseña recopilada por y alojada en G2.com.

Enviar solicitudes de mantenimiento a los proveedores sería más fácil si pudiéramos ingresar su información de contacto pero no convertirlos en usuarios completos. Haría que el seguimiento y la actualización de la solicitud fueran más efectivos para nosotros. Reseña recopilada por y alojada en G2.com.