296 Salesmsg Reseñas
Sentimiento General de la Reseña para Salesmsg
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The application is very efficient at reaching customer base via text and email. Most customers prefer simple and streamlined methods of contact with an actual person, should they have any questions instead of a bot with generic responses. Very personable. Reseña recopilada por y alojada en G2.com.
If you are on a time frame with product launches, make sure that you register the business profile and have text compliancy done as soon as possible prior to sneding out campaigns or using the application as the turn over time frame is not ideal at all. There are multiple steps involved in the proccess.
In order to send MMS messages you must have photo sizes modified to send.
The Salesmsg Application for phones is ok, does need a bit of tweaking with the interface to be able to access the website directly so you don't have to toggle between the desktop and app to use certain features.
Customer Support is unavailiable during the weekends unfortunately and there are alot of articles to read to understand the features you can use.
Intergration is simple enough but you will have to read through multiple articles over time to get answers that you need to operate the application. Reseña recopilada por y alojada en G2.com.
What I like about Salesmsg is that it's fairly easy to integrate with HubSpot and send out automated messages within workflows. I think for the most part if you are just looking for a simple SMS tool to send messages to leads or an audience this is a great tool. Reseña recopilada por y alojada en G2.com.
However, I think Salesmsg could be a little better at adding more optionality with it's integration into HubSpot. Allowing you to see full on campaigns, providing certain options for If/Then workflows and more. Also, I think the UX is a little too simplified. Sometimes its hard to track messages and I don't see conversations in the order of last messaged which can make it difficult to find conversations when you have 1000's of them. Reseña recopilada por y alojada en G2.com.
Very clean and easy UI makes it easy for employees to learn and get started Reseña recopilada por y alojada en G2.com.
Would like more data to be able to track customer work flow. Reseña recopilada por y alojada en G2.com.
The thing I like best about Salesmsg is the function within the texting service Reseña recopilada por y alojada en G2.com.
Least favorite thing about Salesmsg is the UI, I think it could be a lot better Reseña recopilada por y alojada en G2.com.
Using Salesmsg is easy to use and understand. The team is great at following up with answers to questions relatively quickly and they are always rolling out new features to better the experience and usability. Reseña recopilada por y alojada en G2.com.
I wouldn't say this is a downside, but rather user error problems. There can be confusion when connecting to a CRM, but it seems in recent updates a lot of the pain points were fixed. Reseña recopilada por y alojada en G2.com.
Me encanta su uso de plantillas de texto y la integración con Hubspot CRM. Hace que mis flujos de trabajo sean eficientes y fáciles de navegar. Lo uso a diario y no podría imaginar mi trabajo sin ello. Reseña recopilada por y alojada en G2.com.
Errores y fallos ocasionales del sistema - sin embargo, el equipo de Salesmg siempre responde rápidamente y hace que su equipo de desarrollo trabaje en ello. Reseña recopilada por y alojada en G2.com.
Salesmsg es fácil de usar y me permite comunicarme con los clientes rápidamente, reduciendo el tiempo que lleva contactarlos manualmente. Reseña recopilada por y alojada en G2.com.
no hay nada que no guste de Salesmsg Reseña recopilada por y alojada en G2.com.
El hecho de que todo nuestro equipo pueda ver los mensajes de todos a los clientes. Esto nos ayuda a identificar problemas específicos con los que otro miembro del equipo estaba ayudando, incluso si ese miembro del equipo no está en la oficina ese día. Reseña recopilada por y alojada en G2.com.
En muy pocas ocasiones, los clientes me han informado que los mensajes enviados, enviados muchas veces por separado en el transcurso de un minuto: aunque parece que solo se ha enviado una vez desde mi lado. Reseña recopilada por y alojada en G2.com.
