Pros y Contras de OnePoint HCM

I love the benefit department! They are on top it especially Amanda. Reseña recopilada por y alojada en G2.com.

The communication and training is horrible. If you are new and not sure how to create a payroll system from scratch then you are out of luck with One Point. One Point can be useful if you know what you are doing otherwise you will be disappointed. Reseña recopilada por y alojada en G2.com.

Cambiamos a OnePoint hace un año y fue un proceso fluido. El apoyo que hemos recibido del equipo es excelente. Cada vez que hay preguntas o inquietudes, han sido respondidas de manera rápida y eficiente. Reseña recopilada por y alojada en G2.com.

Hasta ahora no hay nada que no me guste de OnePoint. Reseña recopilada por y alojada en G2.com.

"All in one box" service from payroll to training, the system tracks and reports on everything. Reseña recopilada por y alojada en G2.com.

nothing at the moment......................................... Reseña recopilada por y alojada en G2.com.

Me gusta que, sin importar lo simple o complicado, puedo obtener asistencia INMEDIATAMENTE de cualquier contacto (teléfono o correo electrónico). Reseña recopilada por y alojada en G2.com.

El único problema que experimenté fue con la retención de impuestos para el estado de Arizona. Reseña recopilada por y alojada en G2.com.

The thing about One Point I like best is the customer service. Their employees are very knowledgeable and prompt to answer your questions. Reseña recopilada por y alojada en G2.com.

nothing against the company. I am new to HR and there's so much to learn. I haven't been able to fully utilize the software. Reseña recopilada por y alojada en G2.com.

Informes, soporte y fácil acceso

amigable para el usuario Reseña recopilada por y alojada en G2.com.

nada realmente, todo parece estar funcionando para lo que necesitamos Reseña recopilada por y alojada en G2.com.

Me encanta que cuando me enfrento a una pregunta general o una necesidad inmediata, mi equipo de soporte sea rápido en responder a mis preguntas de manera exhaustiva, y no solo completando la tarea en cuestión. Aprecio su instrucción en lugar de manejar las cosas por su cuenta sin explicación de cómo proceder en el futuro. Reseña recopilada por y alojada en G2.com.

Honestamente, la única queja que podría hacer es sobre las notas previas para el Depósito Directo, lo cual no es culpa de OnePoint, sino más bien de la red de seguridad para asegurar el procesamiento adecuado de los fondos. Aparte de este "inconveniente", por falta de un término mejor, no tengo desagrados. Reseña recopilada por y alojada en G2.com.

I like that it not complicated. Very easy to understand and use. I get good customer service and have my own account rep to call with questions or concerns I can pull up many different reports with no problems. OnePoint has a app that is very convention to use on the go. You can print out check stubs and tax forms. We are self billing, so the reports we get from One point makes it super easy for us the cross reference the bill to make sure it accurate and we are getting bill correctly. Reseña recopilada por y alojada en G2.com.

I really don't dislike anything about One point. The only thing I can think of is I don't like having to change my password every few months. Every so often there is an update that cause the website to be down for a few hours. One point will send out a notice to everyone know but its still a little inconvenient for the time. They usually have it up in running pretty quickly. Reseña recopilada por y alojada en G2.com.

OnePoint is a really robust software - tons of different modules. I liked how you were able to run reports easily and it gave lots of relevant information. Their customer service was awesome. I would reach out with a question and within a couple days, I'd have an answer. Reseña recopilada por y alojada en G2.com.

The UI doesn't look as clean and lots of our employees were having issues with navigating the software. Reseña recopilada por y alojada en G2.com.

I get good customer service and have my own account rep to call with questions or concerns. We have brought on many new clients over the years and recently moved a large client on to One Point. Our Implementation Manager, Pedro Escobedo, was beyond excellent and very patient with us and the process. Reseña recopilada por y alojada en G2.com.

I would like more assistance with tax filing and tax set up.

I also liked the AdHoc reporting that we had with our previous vendor. OP offered a class, but we found it much more technical than what we had hoped. Clents who are not IT folks benefit from layman terminology rather than IT speak. Reseña recopilada por y alojada en G2.com.