Al evaluar las dos soluciones, los revisores encontraron que Brandwatch Consumer Intelligence es más fácil de usar, configurar y administrar. Sin embargo, prefirieron hacer negocios en general con Zignal Labs.
Como estratega, la capacidad de "entrenar" la herramienta para reconocer el sentimiento y filtrar el spam convierte a Forsight en un líder automático en la categoría de escucha social. Otra cosa que Crimson Hexagon hace bien es presentar conversaciones de...
Navigating, not easy to use, not intuitive, glitchy
The robust dashboards and widget customization make the tool very useful for different audiences. Additionally, the teams are very responsive, knowledgeable and have an in-depth understanding of what the platform can and cannot do.
The search functionality and filtering is time-consuming and complex to set up. I was working with a customer service representative to attempt to refine the results - we wanted to exclude press release pick up and syndications to ensure publications we...
Como estratega, la capacidad de "entrenar" la herramienta para reconocer el sentimiento y filtrar el spam convierte a Forsight en un líder automático en la categoría de escucha social. Otra cosa que Crimson Hexagon hace bien es presentar conversaciones de...
The robust dashboards and widget customization make the tool very useful for different audiences. Additionally, the teams are very responsive, knowledgeable and have an in-depth understanding of what the platform can and cannot do.
Navigating, not easy to use, not intuitive, glitchy
The search functionality and filtering is time-consuming and complex to set up. I was working with a customer service representative to attempt to refine the results - we wanted to exclude press release pick up and syndications to ensure publications we...