Reviews Summary: Review Management Software with Community Q&A Features
Currently there are 9 Review Management software products with Community Q&A features listed on G2, and together they have generated 1,559 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review Review Management software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 9 Review Management software products that have Community Q&A features based on those criteria:
- Quality of Support: 9.1/10 average user rating
- Ease of Use: 8.7/10 average user rating
- Ease of Setup: 8.3/10 average user rating
To help you compare and find the best Review Management software product with the right Community Q&A functionality for your business, we have gathered some additional details and FAQs below.
What Review Management products with Community Q&A features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular Review Management software products with Community Q&A capabilities according to G2 users:
- Bazaarvoice is rated 4.3-stars and has 453 reviews
- Reviews.io is rated 4.8-stars and has 389 reviews
- Yotpo is rated 4.3-stars and has 207 reviews
What Review Management software products with Community Q&A capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated Review Management software products with Community Q&A capabilities:
- Reviews.io is rated 4.8-stars with 389 reviews.
- PowerReviews is rated 4.4-stars with 188 reviews.
- Shopper Approved is rated 4.8-stars with 157 reviews.
- AiTrillion is rated 4.9-stars with 60 reviews.
- ResellerRatings is rated 4.4-stars with 50 reviews.
Which software products with Community Q&A features are the highest rated on G2?
These are the Review Management software products offering Community Q&A capabilities and have the highest ratings:
- AiTrillion has received 60 reviews and is rated 4.9-stars.
- Reviews.io has received 389 reviews and is rated 4.8-stars.
- Shopper Approved has received 157 reviews and is rated 4.8-stars.
- PowerReviews has received 188 reviews and is rated 4.4-stars.
- Bazaarvoice has received 453 reviews and is rated 4.3-stars.
Review Snippets for Review Management Software with Community Q&A Features
Below are questions we ask of all Review Management software users on G2. The answers are specific to the most popular software products that offer Community Q&A capabilities. These user responses provide more insight into the most-reviewed Review Management software and their Community Q&A features listed on G2.
| Questions | Responses |
|---|---|
| Here is what users liked best about Review Management software with Community Q&A features. |
Reviews.io: "Easy to setup, value priced, Review syndication with Google works, importing reviews, included widgets, solid support, etc."
- Elijah H., Director of Digital Marketing at Open Listings , Small-Business (50 or fewer emp.)
Bazaarvoice: "BazaarVoice continues to innovate their product to keep up with the needs of their customers. I love how the star ratings now show in Google search results, the ability to allow reviewers to re-submit a rejected review, and the ROI beacon to tie reviews back to impact on sales."
- Catherine K., Director of Worldwide Online Acquisition and Awareness, Mid-Market (51-1000 emp.)
Yotpo: "I like the fact that our customers can give honest feedback on specific products or the overall service of All Star Medical."
- Kevin B., Owner at All Star Home Medical Equipment, Small-Business (50 or fewer emp.)
|
| Here is what users liked least about Review Management software with Community Q&A features. |
Yotpo: "Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews."
- Charles D., Owner at Rogue Hydro, Small-Business (50 or fewer emp.)
Bazaarvoice: "The is not any helpdesk in France, juste sellers"
- Mathieu F., Advocacy, social media & influence Director - Les marques ne doivent plus parler d'elles, mais faire parler d'elles, Small-Business (50 or fewer emp.)
Reviews.io: "They originally had very poor customer service."
- Deanna H., Marketing Professional, Small-Business (50 or fewer emp.)
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| These are what users recommend to others considering popular Review Management software products with Community Q&A capabilities. |
Bazaarvoice: "Highly recommend requesting a demo."
- Lindsay T., Executive Assistant to CEO at MT.Recordings - Multilingual Voice Over Agency, Small-Business (50 or fewer emp.)
Yotpo: "yes"
- Kevin B., Owner at All Star Home Medical Equipment, Small-Business (50 or fewer emp.)
Reviews.io: "Good to trial alongside other review platforms or drive straight in to."
- Shane P., Digital Marketing Manager / Workwear Express, Mid-Market (51-1000 emp.)
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| These are the problems users said the software was solving and how it is benefitting them. |
Reviews.io: "syndication of reviews on Google + FB etc, credibility + trust with new users, sharing testimonials from happy customers, collecting important product feedback from users, etc."
- Elijah H., Director of Digital Marketing at Open Listings , Small-Business (50 or fewer emp.)
Bazaarvoice: "We use reviews to have third party validation of our products on our website and the ability to then respond to those reviews. Since the majority of reviews are positive, it's been beneficial having this feed on our website."
- Catherine K., Director of Worldwide Online Acquisition and Awareness, Mid-Market (51-1000 emp.)
Yotpo: "We are seeing what our customers want by there feedback. We saw that we needed to offer daily rentals on our products."
- Kevin B., Owner at All Star Home Medical Equipment, Small-Business (50 or fewer emp.)
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