Die Conversational-AI-Plattform von Twixor spart unseren Kunden Zeit bei der Bereitstellung unserer KI-Agenten. Twixor bietet klare Kommunikation neben unseren komplexen Workflow-Erstellungsszenarien. Es integriert sich sehr einfach mit unseren KI-Tools wie Bedrock (Amazon), Vertex (Google) - was es für unsere Kunden unglaublich effizient macht, ihre tägliche Workflow-Erstellung / KI-Agenten-Training zu erledigen. Auch ein Lob an das Kundenserviceteam von Twixor. Immer verfügbar, wenn wir Support-Tickets eingereicht haben. Bewertung gesammelt von und auf G2.com gehostet.
Ich wünschte, es gäbe Möglichkeiten, es noch weiter anzupassen, zum Beispiel mit unseren eigenen LLM-Modellen zu trainieren, aber ich glaube, Twixor arbeitet bereits an den Vorschlägen. Bewertung gesammelt von und auf G2.com gehostet.
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Twixors benutzerfreundliche Plattform, die bei der Transformation des Eventmanagements hilft
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Its become one of my top used tools. as a developer, the one thing you look forward to is having a good workflow builder - whichever use case it could be. i just map customer interactions with a drag and drop feature - limited coding required, but manageable by anyone with some training. we use it mostly for our internal comms - our email back and forth threads have come down to almost zero because of how efficient the system is. highly recommend if you are considering trying out the product. Bewertung gesammelt von und auf G2.com gehostet.
The platform slows down sometimes incase your server is taking on a big load - still not a big concern however. Bewertung gesammelt von und auf G2.com gehostet.
twixor's prompt configuration helps us with building powerful AI workflows for our clients. this does not need you to know coding languages, and no elaborate training datasets. its been user friendly for us to enter prompts and build conversational bots which easily communicates, and gets the required information from customers - in the end, the conversations are more human-like and does not feel very rule-based Bewertung gesammelt von und auf G2.com gehostet.
better to have ready to use prompt templates for each use case Bewertung gesammelt von und auf G2.com gehostet.
our billing management has become fairly smooth. when we're automating customer conversations, there's a standard price to pay Meta, or Google - depending on the channel we opt for. we needed automation because manually generating invoices was turning to be a herculean task. we've been able to generate a pricing plan in literally minutes - and that's helped us connect it to all the customer journey automation we create. billing is just simply generated with minimal work only Bewertung gesammelt von und auf G2.com gehostet.
it took us a while to learn about this feature - but anyways, documentation helped a lot Bewertung gesammelt von und auf G2.com gehostet.
Twixor's NLP and GenAI features is by far my most favourite aspect about Twixor. We usually build simple customer support bots with basic NLP understanding capabilities for specific intents. NLP feature is easy to use because of its drag and drop nature, and i dont really have to code it. its almost always deployed instantly without any challenges. Bewertung gesammelt von und auf G2.com gehostet.
While the features are extremely helpful to our business, the learning phase of the platform was challenging. the good thing is - theres a lot of learning materials provided by the twixor team for you to peruse. Bewertung gesammelt von und auf G2.com gehostet.
We've set up a pre-paid wallet management feature for all our customers. We're now managing customised wallet credits for specific features for each of our customers - this has been super useful with tracking overall invoices, instead of maintaining a manual spreadsheet. also like that this feature is very visually representative - makes for easy analysis of trends and identifying patterns. Bewertung gesammelt von und auf G2.com gehostet.
would be nice to see a profit and loss margin analysis dashboard too, as part of our wallet credit system Bewertung gesammelt von und auf G2.com gehostet.
twixor's whatsapp business onboarding feature is truly appreciation worthy. we had no idea about the complications when it came to creating a WABA account - the feature pretty much has already configured templates we can use to customise our account - additionally, the platform takes care of all the verification checks with meta. we didnt have to handle the back and forth communication. our waba numbers were setup and chatbots were activated in just a span of one month. Bewertung gesammelt von und auf G2.com gehostet.
we would have preferred to have more training session with twixor team to get a grasp of the product Bewertung gesammelt von und auf G2.com gehostet.
have to says hands off to the agentic ai feature of twixor. its helped us develop more complex bots than we have ever had - bots that can actually solve problems like appointment scheduling, reminders, data extraction - and the best part is that these bots self-learn the more you use them. some of the bots we created earlier using training models provided by twixor team have become more efficient over time as they understand cues more accurately Bewertung gesammelt von und auf G2.com gehostet.
setting up agentic ai was challenging - it mostly came into place when we had to figure out if we needed a cloud based server or on premise. we opted for cloud since we do not have the physical space for on-prem - it was time consuming to start the integrations but eventually worked out! Bewertung gesammelt von und auf G2.com gehostet.
Twixor has been a great add on to our set of marketing tools. We really needed a strong MarTech platform that can handle WhatsApp/ Email automation - Twixor perfectly fit in with our requirements. I personally enjoyed how eaay it is to run a campaign - I dont need to code, I just add my requirements, and select which contacts require communication, and most importantly - Twixor team helps me with getting approvals from Meta or Google for my campaigns - which has made our processes much more simpler and faster. so ease of use is definitely on the top of my list Bewertung gesammelt von und auf G2.com gehostet.
I dont know if this is a dislike - but if you are unfamiliar with the digital marketing space or marketing technology, it might be difficult to garpple with the terms and acronyms often used on the platform like WABA, APIs, and more. There's no beginner-friendly pop ups that appear within the product, but its okay.. you learn the more you use Twixor. :) Bewertung gesammelt von und auf G2.com gehostet.
Mit Twixor sind wir in der Lage, unsere KI-Assistenten mit mehreren Kommunikationskanälen zu integrieren, wie WhatsApp, RCS, FBM, GBM, Instagram Messaging. Dazu gehören auch Enterprise-IT-Kanäle wie Slack, Teams, Hangouts, Zoom, Skype usw. Dies half, unsere Kunden überall dort zu erreichen, wo sie sich befinden, ohne sich um Integrationen kümmern zu müssen. Einige unserer KI-Assistenten können so einfach wie eine Rechtschreibprüfung sein oder so fortschrittlich wie das Vorschlagen umfassender Betriebsstrategien für Ihre Geschäftsanforderungen, basierend auf den Gesprächen Ihres Teams. Bewertung gesammelt von und auf G2.com gehostet.
Das Einrichten von KI-Assistenten in einem kundenbasierten Chat-Kanal, der möglicherweise organisationsspezifisch ist, kann etwas schwierig sein, aber es wird Zeit für die vollständige Ausführung benötigen. Es ist jedoch machbar. Bewertung gesammelt von und auf G2.com gehostet.
