The prompt support. Unlike other players which we were previously dealing with before Skuad, their support and responsiveness deteriorated after we made the payment for their services. Somya provided detailed information, and entertained queries at out of office hours. Aditi provided superb support post-onboarding all queries would be resolved immediately, we never came across any issues on their platform.
We were also working on a deadline, Skuad team onboarded us in less than a week. Bewertung gesammelt von und auf G2.com gehostet.
Nothing as of now. We've been using their services for almost a year now. Bewertung gesammelt von und auf G2.com gehostet.
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What I liked best about SKUAD was their efficient coordination and proactive support throughout the onboarding process. From scheduling medical tests and biometrics to handling visa appointments, everything was organized well and executed on time. Whenever I sent email for any queries I generally get response ontime or before, that too during weekends or festiv times. Bewertung gesammelt von und auf G2.com gehostet.
Honestly, my experience with SKUAD was very smooth, and I don’t have any major dislikes. However, if I had to suggest an improvement, it would be more proactive updates on each stage of the process. Bewertung gesammelt von und auf G2.com gehostet.
I truly appreciate the hands-on support I receive whenever I encounter issues or need a deeper understanding of the platform. The ability to book a call through Calendly is a fantastic feature, especially for addressing sensitive and urgent matters related to my account. This level of accessibility and responsiveness has made my experience seamless and stress-free. Bewertung gesammelt von und auf G2.com gehostet.
The payment processing time after invoice approval could be improved to provide a smoother and more efficient experience. Currently, it takes about two weeks for the payment to reach my bank account after approval, which could be faster. Bewertung gesammelt von und auf G2.com gehostet.
We have been working with Skuad as our Employer of Record in Indonesia for some time, and we are very pleased with their services. Working with their team, especially the Customer Success Managers, has always been easy. They were always available and helped us quickly and professionally whenever we needed support. We are very happy with the regular and reliable payment of salaries for our employees. This is very important for us.
Skuad also did the onboarding for our new team members in a professional and good way. It was a positive experience, and we like that they took care of all the admin and legal work so smoothly.
In short, Skuad met all our expectations. We are glad to work with them and will continue. We recommend Skuad for any company who needs a good and reliable Employer of Record in Indonesia. Bewertung gesammelt von und auf G2.com gehostet.
There is nothing that we dislike or that we are not happy about. Bewertung gesammelt von und auf G2.com gehostet.
Die Plattform von Skuad ist ziemlich nützlich, um alle notwendigen Dokumentationen im Blick zu behalten, Details zu aktualisieren und alles an einem Ort zu finden. Das HR-Team war sehr reaktionsschnell und unterstützte mich beim Onboarding-Prozess, beginnend mit dem Angebotsbrief bis zum Erhalt einer Genehmigung. Dinge wie Urlaubsanträge und Spesenabrechnungen werden alle auf einer Plattform implementiert und lassen sich leicht mit dem Kunden integrieren. Bewertung gesammelt von und auf G2.com gehostet.
Nichts zu erwähnen jetzt, die Plattform ist ziemlich perfekt. Bewertung gesammelt von und auf G2.com gehostet.
The skuad platform is really easy to use. It have really good team to always support me. And also I can use live chat in case I have any question about the platform. Bewertung gesammelt von und auf G2.com gehostet.
I think the everything about skuad is good for me Bewertung gesammelt von und auf G2.com gehostet.
Smooth connection between the employee and the organization. This includes sharing of upto date information and feedbacks for the employee during working period. No downside at the moment. Bewertung gesammelt von und auf G2.com gehostet.
The employee handling was okay during onboarding and therefore nothing to complain about. Bewertung gesammelt von und auf G2.com gehostet.
They are responsive and caring whenever you reach out to them for help. They also email to check on you once in a while. Bewertung gesammelt von und auf G2.com gehostet.
Everything is good so far, and I don't see any problem. Bewertung gesammelt von und auf G2.com gehostet.
Seit meinem Aufnahmeprozess bis heute in meiner täglichen Nutzung der Plattform fand ich sie sehr einfach zu bedienen, sie ist plattformübergreifend, was den Zugang erleichtert. Bei der Nutzung für die Einstellung fand ich sie perfekt, da die Vertragsunterzeichnung sehr einfach war. Auch für die Nutzung bei der Arbeit ist sie ziemlich gut, da sie eine Schnittstelle bietet, die das Melden von Abwesenheitszeiten, Urlaub oder Krankheitszeiten erleichtert. Bewertung gesammelt von und auf G2.com gehostet.
Ich habe es nicht genug benutzt, um darüber eine Meinung zu haben. Bewertung gesammelt von und auf G2.com gehostet.
It's difficulut to think on something good. Bewertung gesammelt von und auf G2.com gehostet.
Their platform doesn't offer detailed information about expenses for benefits and social security, so it is difficult to verify costs. Because of that, they have tried to charge us larger amounts. It takes them weeks to reply and provide support. They don't respect their agreements. We agreed to pay 200 USD per person, but they wanted us to pay 400 USD. They delayed last invoices and almost made us pay more because of a wrong exchange rate. 9 Months later, thay said they couldn't continue working with us, because the price of 200 USD was too low, so they wanted to charge more. They didn't calcutate the extra time and holiday pay for our workes, so we had to do it, and they didn't pay those amounts to them, but they charged it to us. When our contract was done, the last invoices had so many mistakes and extra unjustified amounts that it took us several months of email conversations and reviews to clarify almost everything and correct all their mistakes, and at the end we lost money because of their poor management. At the end, they had the audacity to blame us for delaying the process, when they didn't do their work well, and they made us do all the work for them, and to menace us with suing if we didn't pay, despite of the fact there were so many mistakes in their invoices and they wanted us to pay anyways. They didn't even move a finger to review their own mistakes, but waited for us to correct them. Bewertung gesammelt von und auf G2.com gehostet.
Der Prozess des Onboardings ist wirklich reibungslos, und ich weiß, was ich tun soll, wenn ich an Bord komme, die Sache ist einfach intuitiv. Und ich habe eine gute Personalabteilung, die mich anleitet und mir sagt, was ich als Nächstes tun soll. Bewertung gesammelt von und auf G2.com gehostet.
einige E-Mails gingen in meinen Spam-Posteingang, es ist ein kleines Problem für mich, den Status zu verfolgen. Bewertung gesammelt von und auf G2.com gehostet.
