It's so easy to set up, it's so easy to implement, it's so easy to get customer service, it's so easy to make updates. Everything about the iLobby experience is easy. Bewertung gesammelt von und auf G2.com gehostet.
I can't think of any downsides, but occasionally I wish it had a decision-tree level organization as we have lots of documents for visitors to sign depending on their role. Bewertung gesammelt von und auf G2.com gehostet.
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We were looking for a visitor management system to monitor who is in our building at all times to ensure the safety and security of both our employees and visitors. iLobby was incredibly easy to implement and integrated seamlessly with our existing systems. As a user, it simplifies tracking attendees for events. Additionally, iLobby makes the pre-registration process effortless for visitors, ensuring a smooth and efficient sign-in experience upon arrival. Bewertung gesammelt von und auf G2.com gehostet.
As part of the pre-registration process in iLobby, we upload a CSV file with a list of invitees to the event page for the corresponding event. However, the pre-registration email sent to visitors can sometimes be confusing for those who are unfamiliar with the process. When visitors fail to complete their pre-registration, it causes delays during the sign-in process on the day of the event. Bewertung gesammelt von und auf G2.com gehostet.
Very user friendly and easly to move around. Great support and communication from iLobby Account Managers. Easy integration in to our plant. Setup is pretty easy and adding in contacts and such can be done by bulk uploads in Excel. I use this daily for our sign in and sign outs. Emergency OS was just added but will help greatly with audits and paper trails during investiagtions into any kind of incidents. Bewertung gesammelt von und auf G2.com gehostet.
Some may find it somewhat consuming to get around if not tech savy as there is diffent menus feeding the same place and such but over all not bad and lots of support from iLobby if needed. Bewertung gesammelt von und auf G2.com gehostet.
Our facility was looking to replace the paper sign in process for our visitors and contractors so we decided to explore the option of utilizing iLobby. We like the digitilization of our visitor log book, each host is able to keep track of their visitors, and each visitor must review the site safety policies and sign off prior to entry. Overall, the technology behind this system provides everything that we have been looking for in terms of visitor and contractor sign in process and tracking of visitors. The setup of the kiosk was very easy and adding new hosts to the system has been easy to implement as well. Bewertung gesammelt von und auf G2.com gehostet.
The only downside so far to iLobby is not being able to find some resources that can be shared with hosts on the set-up of the system and tracking of visitors. The upside is that the customer support team has been great at answering questions within an hour of the requests and they have explained everything thoroughly as our facility learns to navigate through the system. Bewertung gesammelt von und auf G2.com gehostet.
I really like the Quick update when someone has logged in and our out. We really like having all our on site contractors identified while on site. It makes our workplace feel safe. An unexpected benifit do to the Sign in process is that i get instant visibility to each persons full name and phone number, so if i want to check in with them on todays work or additional work or special circumstances going on today, i am able to get in touch with the actual person on site doing the work. We are liking that all contractors complete the document review and signoff at the point of signing in. Bewertung gesammelt von und auf G2.com gehostet.
If a lot of contractors show up all at the same time to start work, they have to wait for each person to Log in. Bewertung gesammelt von und auf G2.com gehostet.
Having centralized the check in as well as getting a badge with their picture is very helpful. Being able to have recurring visitors without having to log all their information again helps. The fact that they can check out after their visit is helpful, but also the automatic check out at night helps too.
The interface is user friendly, so most of our visitors do not have issues trying to figure out how to use it. The fact that our employees can get a text message when a visitor is here, is very helpful because we don't have to chase them down anymore.
The implementation was easy, it is very easy to custom for indivual needs. When we had to reach out to our customer support, they were available immediately to help us. We use if every day, and it has been easy to integrate it to our daily routines. Bewertung gesammelt von und auf G2.com gehostet.
I've noticed that it does not take a picture all of the time. I haven't look into if it's an option we can disable for always to take pictures or use the pictures of the recurrent visitors, but would like to see if it's applicable. Bewertung gesammelt von und auf G2.com gehostet.
Compared to what we had this app is by far better. The sign in is easy and many options to choose from that works best for you and your company. The ease of setting options for signing people out and the app and all the information and layout is fantastic. The messaging and notices to staff as well as visitors is instant and makes notifying staff so much easier. for everyone. Very user friendly Bewertung gesammelt von und auf G2.com gehostet.
My only complaint about the app is the signing out button. This is too small and down in the corner which no one sees. My suggestion would be to make it a little larger and maybe even show the verbiage "sign out" under the icon. Bewertung gesammelt von und auf G2.com gehostet.
The endless customization a company can take to categorize their visitors, contractors, and employees. From the conditonal material that can be prompted to specfic guests, to the ability of pulling real-time data records -- iLobby's accessiblity from a management standpoint is second to none. Bewertung gesammelt von und auf G2.com gehostet.
At seldom times, the hardware (iPad) loses 'connection' with the iLobby database. Although this is most likely due to internal connectivity issues, if/when this error occurs it would be beneficial to have a programmed alert/email sent to the adminstrators as an FYI. This would avoid unexpected 'dark' periods where data isn't being tracked correctly. Bewertung gesammelt von und auf G2.com gehostet.
ilobby is a great product that will ultimately enhance our ability to protect the client. It offers various options that will aid us in ensuring that employees are safe and secure. This is also accompanied by great customer service. Chase, the rep that we worked with was very knowledgable and overall a pleasure to work with. He had great communication and was very accessible the entire time. The integration of the EOS system was very straight forward, and easy to use. This is a system that we use every day so it is nice to have something that is user friendly, but also very effective. Bewertung gesammelt von und auf G2.com gehostet.
I honestly cannot think of anything that I disliked about ilobby. Overall I think it is a great product and one that we will be utilizing for quite some time. Bewertung gesammelt von und auf G2.com gehostet.
The emergency application allowed us to provide mass text alerts with important site closure information to all our employees and contractors which was critical to keeping our employees safe during the Palisades fire in Santa Monica. Bewertung gesammelt von und auf G2.com gehostet.
We have several instances where the blue-tooth badge printer would not print when needed. Thankfully iLobby was kind enough to replace them after a few trouble shooting attempts. Bewertung gesammelt von und auf G2.com gehostet.
Seit wir iLobby in all unseren Einrichtungen implementiert haben, hat es unseren Besuchermanagementprozess erheblich verbessert. Bei einem hohen täglichen Besucheraufkommen hat iLobby die manuellen Aufgaben des Eincheckens von Gästen, der Bestätigung unserer Sicherheits- und Besucherdokumente, der Speicherung ihrer Informationen und der Benachrichtigung ihrer Gastgeber bei Ankunft optimiert. Das Tool ist benutzerfreundlich und wurde von allen gut aufgenommen. Darüber hinaus ist das Support-Team von iLobby ausgezeichnet und bietet stets schnelle Antworten. Besonderer Dank gilt Zach und Jessica für ihre herausragende Unterstützung! Bewertung gesammelt von und auf G2.com gehostet.
Bisher haben wir nichts gefunden, was uns an iLobby nicht gefällt. Bewertung gesammelt von und auf G2.com gehostet.
