Benutzerstimmung
Wie wird diese bestimmt?
Diese Einblicke, derzeit in der Beta-Version, werden aus Benutzerbewertungen zusammengestellt und gruppiert, um einen Überblick über die Software auf höchster Ebene anzuzeigen.
- Autotask is a cloud-based Professional Services Automation (PSA) tool designed for managing helpdesk and admin tasks for Managed Service Providers (MSPs), offering features such as ticket management, integration capabilities, and customizable dashboards.
- Users frequently mention the value of Autotask's cloud-based availability, its highly customizable nature, the ability to integrate with other platforms for streamlined operations, and its comprehensive features for managing tasks, tickets, and workflows.
- Users mentioned that Autotask can feel dated with poor reporting and too many windows, it can take time to configure, and it has a steep learning curve, with some users finding the admin console not user-friendly and the real-time reporting and performance sometimes inaccurate.
