Compare Zoom Rooms and Zoom Workplace 
At a Glance
Market Segments
Mid-Market (42.7% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Zoom Rooms
Star Rating
(355)4.5 out of 5
Market Segments
Mid-Market (42.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Zoom RoomsZoom Workplace
Star Rating
(56,118)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Zoom Workplace" excels in "Instant Messaging" with a score of 8.9, while "Zoom Rooms" falls short at 7.3, making it a better choice for teams that prioritize real-time communication.
- Reviewers mention that "Zoom Rooms" offers superior "Video Conferencing" capabilities, scoring 10.0 compared to "Zoom Workplace's" 9.3, highlighting its effectiveness for larger meetings and presentations.
- G2 users indicate that "Zoom Workplace" shines in "File Sharing" with a score of 8.8, while "Zoom Rooms" has a lower score of 8.0, suggesting that users find it easier to share documents and collaborate in real-time with "Zoom Workplace".
- Users on G2 report that "Zoom Rooms" provides better "Screen Sharing" functionality, scoring 9.1 compared to 9.2 for "Zoom Workplace", but they appreciate the overall user experience of "Zoom Workplace" for its ease of use.
- Reviewers say that "Zoom Workplace" has a more robust "Collaborative Whiteboards" feature, scoring 8.7, while "Zoom Rooms" scores 9.7, indicating that users find the latter more effective for brainstorming sessions.
- Users report that "Zoom Workplace" has a higher rating for "Ease of Setup" at 9.1 compared to "Zoom Rooms" at 8.8, making it a more user-friendly option for teams looking to get started quickly.
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Pricing
Entry-Level Pricing
Zoom Rooms
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Zoom Rooms
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
286
9.2
43,429
Ease of Use
9.1
290
9.1
43,539
Ease of Setup
8.8
148
9.1
13,740
Ease of Admin
8.7
129
9.0
13,023
Quality of Support
8.6
250
8.7
32,147
Has the product been a good partner in doing business?
9.0
121
9.1
12,188
Product Direction (% positive)
9.2
279
8.3
40,815
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6947
|
Verified
Not enough data
9.1
7182
|
Verified
Not enough data
8.8
6377
|
Verified
Collaboration
Not enough data
8.6
5460
|
Verified
Not enough data
9.1
7175
|
Verified
Not enough data
9.0
6919
|
Verified
Not enough data
8.7
5324
|
Verified
Not enough data
9.3
7534
|
Verified
Functionality
Not enough data
8.6
5408
|
Verified
Not enough data
9.0
6694
|
Verified
Not enough data
8.7
5143
|
Verified
Business Instant Messaging
Not enough data
8.8
570
Not enough data
8.8
602
Not enough data
8.6
582
Business Instant Messaging
Not enough data
9.1
573
Not enough data
9.3
578
Business Instant Messaging
Not enough data
9.0
573
Not enough data
9.0
585
Not enough data
8.6
570
Generative AI - Business Instant Messaging
Not enough data
8.6
38
AI - Business Instant Messaging
Not enough data
8.9
38
Not enough data
8.5
37
Not enough data
8.3
38
Not enough data
8.7
38
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17697
Not enough data
8.6
13191
|
Verified
Not enough data
8.8
14153
|
Verified
Not enough data
8.9
18189
|
Verified
Conferencing Options
Not enough data
9.1
20256
|
Verified
Not enough data
9.2
20441
|
Verified
Not enough data
9.3
22489
|
Verified
Application Tools
Not enough data
8.9
16797
|
Verified
Not enough data
9.1
20160
|
Verified
Not enough data
8.9
16846
|
Verified
Platform Basics
Not enough data
8.8
250
Not enough data
8.9
264
Not enough data
7.3
239
Platform Content
Not enough data
7.7
234
Not enough data
7.4
236
Not enough data
8.7
247
Platform Additional Functionality
Not enough data
8.0
263
Not enough data
7.5
239
Inbox Tools
Not enough data
7.6
50
Not enough data
8.2
51
Not enough data
8.5
48
Not enough data
8.3
47
Coordination Tools
Not enough data
8.6
53
Not enough data
8.5
51
Not enough data
7.9
49
Software Options
Not enough data
9.1
49
Not enough data
9.0
53
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
105
Not enough data
9.1
107
Not enough data
9.1
114
Not enough data
Display
9.5
127
Not enough data
8.9
108
Not enough data
Hardware
8.4
99
Not enough data
8.6
112
Not enough data
Platform Basics
8.8
36
|
Verified
8.5
26
8.7
36
|
Verified
8.6
27
8.6
36
|
Verified
8.8
31
Platform Content
8.4
37
|
Verified
8.4
27
7.9
35
7.9
29
Platform Interoperability
8.5
35
|
Verified
8.6
31
Platform Additional Functionality
8.9
36
8.8
35
8.4
35
8.0
33
8.2
36
8.0
29
Collaboration Tools
Not enough data
9.2
31449
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15217
|
Verified
Not enough data
9.1
15336
|
Verified
Meeting Coordination
Not enough data
8.9
28761
|
Verified
Not enough data
9.0
27863
|
Verified
Not enough data
8.9
28168
|
Verified
Not enough data
9.0
15722
|
Verified
Software Type
Not enough data
8.9
27265
|
Verified
Not enough data
8.8
14396
|
Verified
Not enough data
9.2
16457
|
Verified
Calendar View
Not enough data
7.9
269
Not enough data
8.3
289
Shared Calendar
Not enough data
8.3
258
Not enough data
8.1
272
Accessibility
Not enough data
8.0
263
Not enough data
7.7
258
Integration
Not enough data
8.0
261
Not enough data
8.0
274
Not enough data
8.3
257
Notifications
Not enough data
8.0
263
Not enough data
7.6
265
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
548
Not enough data
8.8
569
Not enough data
9.0
578
Not enough data
7.9
542
Not enough data
7.8
538
Branding & Customizatio
Not enough data
8.3
544
Not enough data
8.7
566
Not enough data
8.3
543
Automatic Rules & Configurations
Not enough data
8.6
545
Not enough data
8.7
560
Not enough data
8.6
577
Data
Not enough data
8.9
56
Not enough data
8.6
65
Interaction
Not enough data
8.1
64
Not enough data
8.6
58
Not enough data
8.7
55
Not enough data
8.2
55
Not enough data
8.2
56
Learning
Not enough data
8.3
55
Not enough data
8.3
62
Content Generation
Not enough data
8.7
63
Not enough data
8.5
65
System
Not enough data
8.2
56
Not enough data
8.7
68
Not enough data
8.3
63
Not enough data
8.4
57
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Basic Communication
Not enough data
9.2
1524
Not enough data
9.4
1651
Not enough data
8.9
1350
Not enough data
9.3
1650
Not enough data
9.4
1610
Not enough data
9.1
1117
Access
Not enough data
8.7
1028
Not enough data
8.8
1136
Not enough data
9.0
1335
Advanced Features
Not enough data
8.4
891
Not enough data
8.7
866
Not enough data
Feature Not Available
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Categories
Categories
Shared Categories
Zoom Rooms and Zoom Workplace are categorized as Digital Signage
Unique Categories
Zoom Rooms is categorized as Room Systems
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Screen and Video Capture, Calendar, VoIP, Video Conferencing, and Document Creation
Reviews
Reviewers' Company Size
Zoom Rooms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Computer Software
8.7%
Marketing and Advertising
5.4%
Higher Education
5.4%
Non-Profit Organization Management
4.8%
Other
61.8%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
Zoom Rooms
Most Helpful Favorable Review
Gulam M.
Verified User in Information Technology and Services
I would say that the best part about the Zoom rooms is its whiteboard feature which allows anyone to annotate and collaborate with the rest of the fellow participants during an online meeting. This makes it an interactive and robust video conferencing...
Most Helpful Critical Review
Verified User in Biotechnology
I dislike that the whole system is very glitchy. The telecom devices often run into issues connecting to the meetings and will drop randomly. Our network is fine so it has to do with the Zoom rooms setup.
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Gulam M.
Verified User in Information Technology and Services
I would say that the best part about the Zoom rooms is its whiteboard feature which allows anyone to annotate and collaborate with the rest of the fellow participants during an online meeting. This makes it an interactive and robust video conferencing...
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Verified User in Biotechnology
I dislike that the whole system is very glitchy. The telecom devices often run into issues connecting to the meetings and will drop randomly. Our network is fine so it has to do with the Zoom rooms setup.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
What is the difference between Zoom Room and Zoom?
2 comments
WM
Zoom Rooms, designed to be a shared platform, provides shared work meeting spaces. Zoom is for individuals to use to join meetings. Zoom doesn't need extra...Read more
What are your hardware recommendations when setting up a new Zoom Room
1 comment
SM
Hi Karen
When kitting out a Zoom Room there are SO many different things to think about. Lighting, echo, where the participants are sitting..and many more...Read more
How do I make sure that 3rd party software (go to meetings, teams) are working correctly?
1 comment
SM
Hi Christopher
The Third party provider requires an interop licence if you are looking to join those meetings from the Zoom Room. Basically the...Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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