Compare Xref and iCIMS SkillSurvey Reference 
At a Glance
Market Segments
Enterprise (47.7% of reviews)
Mid-Market (51.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Xref
Star Rating
(407)4.6 out of 5
Market Segments
Enterprise (47.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about XrefiCIMS SkillSurvey Reference
Star Rating
(202)4.6 out of 5
Market Segments
Mid-Market (51.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about iCIMS SkillSurvey ReferenceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that iCIMS SkillSurvey Reference excels in its template offerings, with a score of 9.0, providing a variety of customizable options that streamline the reference checking process. In contrast, Xref's template score is lower at 8.5, which some reviewers feel limits their flexibility in creating tailored reference requests.
- Reviewers mention that both platforms have strong performance ratings, with iCIMS at 9.2 and Xref at 9.1. However, users on G2 highlight that iCIMS offers a more robust reporting feature, scoring 9.0 compared to Xref's 8.6, making it easier for users to analyze reference data effectively.
- G2 users indicate that the ease of use is slightly better with Xref, which scored 9.4 compared to iCIMS's 9.2. Reviewers appreciate Xref's intuitive interface, which they find more user-friendly, especially for new users navigating the software for the first time.
- Users say that both platforms provide solid support, but Xref edges out with a quality of support score of 9.3 versus iCIMS's 9.0. Reviewers mention that Xref's customer service is responsive and helpful, which enhances the overall user experience.
- Reviewers mention that both products have strong security and compliance features, scoring 9.0 for iCIMS and 9.0 for Xref. However, users report that iCIMS has a slight advantage in GDPR compliance, scoring 9.0 compared to Xref's 8.6, which is crucial for companies operating in Europe.
- Users on G2 highlight that iCIMS SkillSurvey Reference offers better integration capabilities, scoring 7.0, while Xref shines with a score of 8.3. Reviewers mention that Xref's integrations with other HR tools are seamless, making it easier to incorporate into existing workflows.
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RefNow
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Reference Check
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Pricing
Entry-Level Pricing
Xref
No pricing availableiCIMS SkillSurvey Reference
No pricing availableFree Trial
Xref
No trial information availableiCIMS SkillSurvey Reference
Free Trial is available
Ratings
Meets Requirements
9.3
328
9.2
182
Ease of Use
9.4
333
9.2
183
Ease of Setup
9.2
157
9.2
117
Ease of Admin
9.1
156
9.3
122
Quality of Support
9.3
309
9.0
168
Has the product been a good partner in doing business?
9.4
154
9.4
120
Product Direction (% positive)
9.4
324
9.2
174
Features by Category
Platform Content
8.5
269
9.0
33
9.0
270
9.2
31
8.6
259
9.0
36
Platform Basics
8.8
260
8.8
34
8.3
222
8.4
22
9.1
277
9.2
36
Platform Additional Functionality
8.3
220
7.0
17
8.7
246
8.7
25
9.1
265
9.1
32
8.6
256
8.5
29
Platform Data
8.7
259
8.8
32
9.0
276
9.0
33
9.0
283
9.2
38
8.6
212
9.0
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Xref and iCIMS SkillSurvey Reference are categorized as Reference Check
Unique Categories
Xref has no unique categories
iCIMS SkillSurvey Reference has no unique categories
Reviews
Reviewers' Company Size
Xref
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iCIMS SkillSurvey Reference
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
12.3%
Hospital & Health Care
11.6%
Non-Profit Organization Management
5.5%
Information Technology and Services
5.0%
Financial Services
3.5%
Other
62.1%
Hospital & Health Care
29.0%
Higher Education
9.0%
Staffing and Recruiting
7.5%
Human Resources
6.0%
Non-Profit Organization Management
5.5%
Other
43.0%
Most Helpful Reviews
Xref
Most Helpful Favorable Review
Sharan S.
Verified User in Hospital & Health Care
It teels me if the refrence is genuine or not.
Most Helpful Critical Review
Verified User in Government Relations
Domain issues preventing access to the service (did not recognize my business email as a valid domain, received error message)
iCIMS SkillSurvey Reference
Most Helpful Favorable Review
Len B.
Verified User in Consumer Services
Skill survey really delivers in ease of setting up references and receiving reports back on a timely basis. Most importantly, it has highlighted red flags in candidate behaviors that traditional phone references do not. SkillSurvey claims that references...
Most Helpful Critical Review
Verified User in Hospital & Health Care
instructions to candidates could be better
Sharan S.
Verified User in Hospital & Health Care
It teels me if the refrence is genuine or not.
Len B.
Verified User in Consumer Services
Skill survey really delivers in ease of setting up references and receiving reports back on a timely basis. Most importantly, it has highlighted red flags in candidate behaviors that traditional phone references do not. SkillSurvey claims that references...
Verified User in Government Relations
Domain issues preventing access to the service (did not recognize my business email as a valid domain, received error message)
Verified User in Hospital & Health Care
instructions to candidates could be better
Alternatives
Discussions
What is the best way to change a reference email that the "new hire" has submitted, in case they need support with that.
2 comments
KZ
What if the email address is the same except has some capitals??? I change it to include the capitals but when I save it reverts the email back to all lower...Read more
How is it possible to see if an employee has received and read an Xref invite?
2 comments
NA
I receive an email from XrefRead more
How does Xref collect references?
1 comment
X
The process of conducting a reference check with Xref starts when the employer submits a request by providing the candidate’s information - this takes just...Read more
How long does the process take to get results on the candidate?
1 comment
Official Response from iCIMS SkillSurvey Reference
On average surveys are completed by a minimum of 4 references in less than 2 days.Read more
We hire some workforce categories where the job candidates may have limited references and we only want to connect with a few. Are there options for that?
1 comment
Official Response from iCIMS SkillSurvey Reference
Yes. With the customer-configured workflow available in SkillSurvey Reference, you may choose to tailor the automated reference checking process to meet your...Read more
How do you obtain insight on soft skills?
1 comment
Official Response from iCIMS SkillSurvey Reference
We take the time to translate general competencies such as ‘being a team player” or “adapting to change” into specific job behaviors in the context of real...Read more
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