How is it possible to see if an employee has received and read an Xref invite?

Hi Tara, thanks for your question. The Xref Lifecycle logs all activity associated with a reference request. This includes updates on your own activity, as well as that of the candidate and reference provider. It also tracks and records all automated reminder emails that are sent. To see the Lifecycle, simply click on the candidate’s name on the ‘Xref Requests’ page. You can view all status icon definitions from the ‘Xref Requests’ page, by hovering over the 'References’ information icon. When an email has been read, the status will change from sent (represented by a closed envelope icon) to accessed (represents by a white page with a folded corner). I hope that answers your question!