G2 reviewers report that Xero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to invoice ninja. Users appreciate its intuitive interface and the ease of reconciling payments and receipts, making it a preferred choice for small businesses.
According to verified reviews, Xero's implementation process is praised for its simplicity, with many users highlighting the easy initial setup that allows teams to get started quickly. In contrast, invoice ninja, while offering flexibility and frequent updates, has fewer recent reviews, which may indicate less current user engagement.
Users say that Xero's dashboard is clean and free from unnecessary clutter, enhancing the overall user experience. This simplicity is a key factor for many, as they find it effective for managing accounting tasks without distractions, unlike some other platforms that can feel overwhelming.
Reviewers mention that invoice ninja stands out for its cost-effectiveness, especially for small businesses looking for an open-source solution. The ability to customize invoices and access a customer portal for just $30 a year is a significant draw, although it may not match the comprehensive features offered by Xero.
Users highlight that while invoice ninja provides strong time-saving capabilities and accuracy in billing, Xero's overall quality of support is rated higher. Reviewers appreciate Xero's responsive customer service, which can be crucial for businesses needing timely assistance.
According to recent feedback, both products have their strengths, but Xero's higher ratings in areas like product direction and user satisfaction suggest a more robust long-term partnership for businesses. Invoice ninja's commitment to regular updates is commendable, but it may not yet match the established reliability of Xero.
Pricing
Entry-Level Pricing
Xero
Starter / Early
$13.00
Per Month
Good for sole traders, new businesses, and the self-employed.
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