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Wave Reviews & Product Details

Wave Overview

What is Wave?

The world's fastest growing small business accounting software.

Wave Details
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Languages Supported
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Product Description

The world's fastest growing small business accounting software.


Seller Details
Seller
Wave
Year Founded
2009
HQ Location
Ontario, Canada
Twitter
@WaveHQ
19,004 Twitter followers
LinkedIn® Page
www.linkedin.com
309 employees on LinkedIn®

Evan M.
EM
Overview Provided by:

Recent Wave Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Serviceable"
Easy to use interface, provides needed features such as invoicing, payment processing, as well as many useful reports.
BD
Bob. D.Small-Business (50 or fewer emp.)
0.0 out of 5
"Not a good company"
I would strongly advise against using Wave for invoicing and client management. After setting up my client in Wave and billing them for $300 with a...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Wave Disabled my Account without any Warning or Explanation"
Wave was a core part of my business when it was a startup. We ran all of our invoicing through Wave. It worked as expected most time.
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Wave Media

Wave Demo - chrome-invoice-accounting.jpg
chrome-invoice-accounting.jpg
Wave Demo - chrome-invoice-one-experience.jpg
chrome-invoice-one-experience.jpg
Wave Demo - chrome-invoice-professional-invoices.jpg
chrome-invoice-professional-invoices.jpg
Wave Demo - chrome-invoice-accept-online-payments.jpg
chrome-invoice-accept-online-payments.jpg
Wave Demo - chrome-invoice-recurring-billing.jpg
chrome-invoice-recurring-billing.jpg
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Video Reviews

295 Wave Reviews

4.3 out of 5
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295 Wave Reviews
4.3 out of 5
295 Wave Reviews
4.3 out of 5

Wave Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WaveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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BD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Wave?

I would strongly advise against using Wave for invoicing and client management. After setting up my client in Wave and billing them for $300 with a second $1,400 proposal that was almost immediately accepted, Wave suddenly and without explanation closed my account and refunded my customer.

This was not only a massive inconvenience, but it also caused significant embarrassment for me with my client. What’s worse, their support team was unresponsive and unhelpful. Despite reaching out for an explanation, I was met with a complete lack of accountability or a clear reason for their actions. Review collected by and hosted on G2.com.

What do you dislike about Wave?

I have since switched to FreshBooks, where I’ve received much better service and support. Wave’s mishandling of my account caused major disruptions in my business, and I cannot recommend Wave to anyone. In fact, I would actively warn freelancers and small business owners to avoid them. They simply can’t be trusted to treat their users with respect, and their support department was completely unhelpful. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Oh, Wave is solving ALL of your problems—but not in the way you might think! They’re solving the mystery of how to completely humiliate a professional in front of their clients, for starters. Who knew you needed help getting your account shut down with zero explanation, just when you were trying to get paid? Wave’s expert support team is fantastically adept at vanishing when you need them most. Refund your customer? Sure, why not! That’ll definitely win them over!

And don’t forget their stellar payment processing times—nothing says efficiency like waiting the full 7 business days for an ACH payment they promised would arrive sooner. They’re also doing you the favor of showing how little human interaction you need by offering AI-driven support bots! Because who needs real people when you’ve got a chatbot that’s just as helpful as talking to a wall?

Wave is truly revolutionizing how business owners lose their clients and their minds, one frustrating interaction at a time. Review collected by and hosted on G2.com.

Keith N.
KN
Strategist
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Wave?

It has a clean interface and is easy to use for basic bookkeeping. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The billing side of the software has a bug. It didn't even notify me that payments were failing, and so it has cost the company several thousand dollars in lost revenue.

I contacted support last month and have been following up, but their responses are incredibly slow and ineffective, and they have not even indicated that they know how to resolve the problem yet. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Bookkeeping and invoicing Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Wave?

Easy to use interface, provides needed features such as invoicing, payment processing, as well as many useful reports. Review collected by and hosted on G2.com.

What do you dislike about Wave?

The amount of or lack thereof intergrations available. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Allows me to accept online/mobile payments from debit & credit cards as well as multiple p2p platforms (paypal, cash app, apple cash, venmo, etc). In addition it also satisfies my book keeping needs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

Wave was a core part of my business when it was a startup. We ran all of our invoicing through Wave. It worked as expected most time. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Wave disabled our account without any warning or explanation as to why.

This is extremely problemmatic in any business, so I would never recommend Wave to another small business. Review collected by and hosted on G2.com.

Recommendations to others considering Wave:

Just do it. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

I use wave for all of my invoicing and stage-1 accounting. It allows us to see snapshots of our business at any given moment without having to go to the accountant asking for a report. Review collected by and hosted on G2.com.

Elli C.
EC
Book Coach and Developmental Editor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Wave?

It is so easy to create bills and automatically send them, duplicate past bills, and set automatic reminders. There are other offerings I don't currently take advantage of, but for what I use it for it's brilliant. I moved to Wave from Paypal because Paypal raised their prices without my being aware of it. Wave has reasonable pricing while focussing on a great billing system. I also love how they simplify legal language on the side of the original text when they have a change of terms.

I now use Wave for all of my billing.

Customer support has also been very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Sometimes the stats on the dashboard are confusing and more explanations could be helpful. Also, I don't like how discounts are handled: they show up as a 100% price income + partial return or something silly like that. It's really confusing, unnecessary, and messes with my stats. So I don't use the discount feature anymore but simply charge the lower price in my billing without the discount showing as such.

Also, I don't like that the invoice number shows in the reference line when sending, so I always delete that--but I'm happy it's deletable, so thank you Wave! Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Wave is allowing me to bill my clients with ease and confidence, at a price that is better than other programs out there. Review collected by and hosted on G2.com.

Dax D.
DD
Vice President Marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Wave?

Their invoicing system is very easy to use and customer friendly.

They also charge a reasonable amount for credit card processing for small companies. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Bank integration for bill payment tracking can get a little confusing. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Very user-friendly accounting interface that allows me to keep track of invoices and receive payments from clients. Review collected by and hosted on G2.com.

Egor U.
EU
Bandmaster
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Wave?

My income taxes are basically done as we go on any taken day. If you got everything categorized your taxes are always done. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Unless you get an optional paid subscription services that many business don't even need you can not get any support not by email nor by Messenger or on the phone. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Wave is CRA-approved in Canada, it is built based on income tax regulations in Canada (if you choose your country as Canada). Takes the guesswork on what is or isn't tax deductible, GST, etc. Review collected by and hosted on G2.com.

Rebecca F.
RF
Managing Partner
Hospitality
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Wave?

Very easy and practical to use, you dont have to have an accounting background to be able to use Wave. I found it really useful using it to invoice my clients and track payments, etc. Review collected by and hosted on G2.com.

What do you dislike about Wave?

If you want to get into minor detaisl you may find it a little limiting. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Helps me keep trac of payments and bills, invoices in one system. Sends out reminders for peding payments. Helps me save a lot of time! Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

Very easy to umport bank statements and CSV,s for reconcilliation. Has decent dashboard showing cash flows and profit lossees in the last 12-24 months. I enjoy the expense breakdown section Review collected by and hosted on G2.com.

What do you dislike about Wave?

THe cost of taz filings is steep i use a divverent software for my 1065 K1 and year end taxes. Turbo tax is a lot more affordable. If Wave cam down in price, i would use them for my K1 since all the numbers are in Wave Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Helps me keep my small business books on track and hellps visualize the numbers with their graphs and reports. Balance sheet made easy with one click. I also like the Net income displayed on the dash board. Review collected by and hosted on G2.com.

Raspal S.
RS
Photographer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Wave?

Free tools, Easily manage invoices, quotes, receipts and yearly accounting tools for tax and documenting. Very easy to use, and you can add multiple businesses to the same profile. Review collected by and hosted on G2.com.

What do you dislike about Wave?

Nothing is there that you will not like about wave accounting. It's a very good tool for running your business operations smoothly and efficiently. Try it yourself. Review collected by and hosted on G2.com.

What problems is Wave solving and how is that benefiting you?

Generating and sending Invoicing, quotations, Payments, Bills and receipts on the go with wave's mobile apps and web platforms. I don't have to be in the office or on my laptop everything is mobile. Review collected by and hosted on G2.com.