G2 reviewers report that Descartes MacroPoint excels in user satisfaction, boasting a significantly higher overall score compared to CargoWise. Users appreciate features like real-time tracking of truckload shipments, which is particularly helpful for coordinating with shippers when delays occur.
According to verified reviews, the ease of setup is a standout feature for Descartes MacroPoint, with users highlighting its intuitive onboarding process. In contrast, CargoWise faces challenges in this area, as some users find its complexity can hinder a smooth implementation.
Users say that Descartes MacroPoint offers a user-friendly experience, with a high rating for ease of use. Reviewers mention the ability to track the location of trucks from various carriers seamlessly, enhancing daily operations. Meanwhile, CargoWise, while comprehensive, is described as complex, which may require a steeper learning curve.
Reviewers mention that the quality of support for Descartes MacroPoint is notably high, with users expressing satisfaction with the assistance they receive. In contrast, CargoWise users have reported mixed experiences, indicating that support could be improved to match their needs.
According to recent user feedback, Descartes MacroPoint's reporting features and new interface are particularly praised, making it easier for users to analyze data effectively. CargoWise, while offering a variety of features, is noted for being well-organized but may not provide the same level of intuitive reporting capabilities.
G2 reviewers highlight that Descartes MacroPoint has a strong market presence, reflected in its substantial number of reviews, which adds credibility to its high ratings. CargoWise, with fewer reviews, may not provide the same level of assurance for potential buyers looking for a reliable solution.
Pricing
Entry-Level Pricing
CargoWise
No pricing available
Descartes MacroPoint
No pricing available
Free Trial
CargoWise
No trial information available
Descartes MacroPoint
No trial information available
Ratings
Meets Requirements
8.6
21
9.1
735
Ease of Use
8.5
22
9.2
754
Ease of Setup
6.4
6
9.1
505
Ease of Admin
Not enough data
9.1
223
Quality of Support
7.8
23
9.0
701
Has the product been a good partner in doing business?
Macropoint is a subscribed service, paid for by the issuing company (Carrier, Broker, 3PL, etc.) It is free to the carrier/driver utilizing the location...Read more
How can I link this GPS with driver that refuse to active it?
1 Comment
AC
You can let them know that the app will only keep a track of the location to where they're headed and once they get to the delivery address the app it self...Read more
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