41 Trucker Tools Reviews
Overall Review Sentiment for Trucker Tools
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I love how easy it is for both the broker and the driver to complete check calls without having to use manpower. The driver simply checks in/out on their phone and the broker is immediately notified. No phone calls or wasted manpower! Review collected by and hosted on G2.com.
Overall it's a solid platform, but it would be helpful to have a chat platform or option to send photos/text between the brokers and carriers. Review collected by and hosted on G2.com.
I like that our loads get auto posted to Trucker Tools load board so that carriers call in to book without me having to do outreach Review collected by and hosted on G2.com.
Not really any current issues although sometimes when I have to update driver info the tracking doesn't update, and also when a load gets extended beyond the original delivery date and I update the delivery, the tracking still stops automatically after the original delivery date Review collected by and hosted on G2.com.
Trucker tools are incredibly useful for streamlining the logistics and operations of trucking. What I find most impressive is how they provide real-time updates and information. For instance, features like GPS tracking, load boards, and fuel price comparisons can significantly enhance efficiency and help truckers make more informed decisions. These tools also often include features for managing paperwork and compliance, which can save a lot of time and reduce stress. Review collected by and hosted on G2.com.
What I dislike it that it lacks access to all users. Review collected by and hosted on G2.com.
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We receive excellent customer service on teh tracking tool. The ease of use for drivers and dispatchers is better than other products we have tried. Review collected by and hosted on G2.com.
We have tried the load matching a couple of times but has not really worked out for us yet. Review collected by and hosted on G2.com.
The Ease of use on the tracking tools is great and customer service has been wonderful so far. Review collected by and hosted on G2.com.
The book it now feature is not working as it was described to us but I am not sure if that is a Trucker Tools issue or intergration issue. Review collected by and hosted on G2.com.
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It has proven to be an indispensable asset for our logistics operations, offering a seamless and efficient solution that significantly enhances our workflow. One of its standout features is its integration with our TMS, which has eliminated the need for manual data entry. This integration not only saves us valuable time but also minimizes the risk of errors that can arise from manual input. Review collected by and hosted on G2.com.
It is not excellente for android users, it is difficult to allow the location all the time in te second plane Review collected by and hosted on G2.com.
Provides lots of information about the GPS location and the routes taken by the truck. It's integrated with our CRM tool, and it works wonders with its automation. Review collected by and hosted on G2.com.
It's Ping based, so you will need to wait some time if you want to get an exact location. Review collected by and hosted on G2.com.
Trucker Tools allows for our Agent-based brokerage to effectively save on check calls. At first it doesn't seem like much, but in reality this one move provides a huge amount of time gain that our Agents can use to snag more loads. Couple that with visual tracking data and anyone can see the value Trucker Tools provides. Review collected by and hosted on G2.com.
Like any piece of new technology, it can be a daunting task to teach new users the right and wrong ways to utilize the program. Even the most basic, easy to use software has its drawbacks and Trucker Tools is no different. ELD setup is probably the number one item I'd like to see more streamlined in the future. As it stands now it takes a day or more for new setups to go through and if you have a hot load or another emergency, it's not possible to utilize ELD when the carrier has a new setup. Review collected by and hosted on G2.com.
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I do like the most of trucker tools is its accurate update on driver's location. Review collected by and hosted on G2.com.
What I dislike about Trucker Tools is that sometimes does not load appropiate the platform. Review collected by and hosted on G2.com.