Compare When I Work and WhenToWork 
At a Glance
Market Segments
Small-Business (58.2% of reviews)
Mid-Market (48.9% of reviews)
Entry-Level Pricing
$1.50 1 user Per Month
No pricing available
When I Work
Star Rating
(291)4.3 out of 5
Market Segments
Small-Business (58.2% of reviews)
Entry-Level Pricing
$1.50 1 user Per Month
Free Trial is available
Browse all 6 pricing plansWhenToWork
Star Rating
(94)4.3 out of 5
Market Segments
Mid-Market (48.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about WhenToWorkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "WhenToWork" excels in "Reporting" with a score of 9.7, allowing for detailed insights into scheduling and attendance, while "When I Work" falls short with a score of 7.7, making it less effective for users who prioritize comprehensive reporting features.
- Reviewers mention that "WhenToWork" offers superior "Integrations" with a score of 9.7, enabling seamless connections with various third-party applications, whereas "When I Work" has a lower score of 7.3, indicating fewer integration options that may limit functionality for some users.
- G2 users highlight that "WhenToWork" shines in "Task Management" with a perfect score of 10.0, providing robust tools for managing tasks and responsibilities, while "When I Work" scores 8.8, suggesting it may not be as comprehensive in this area.
- Users on G2 report that "WhenToWork" has a higher score of 9.8 in "Performance," indicating a more reliable and efficient platform, while "When I Work" scores 8.7, which may lead to occasional performance issues for users.
- Reviewers say that "WhenToWork" offers better "Mobility" features with a score of 9.8, allowing users to manage schedules and tasks effectively on mobile devices, compared to "When I Work," which scores 8.8, indicating slightly less mobile functionality.
- Users report that "WhenToWork" provides a more user-friendly experience with an "Ease of Setup" score of 9.0, while "When I Work" scores 8.5, suggesting that new users may find "WhenToWork" easier to implement and navigate initially.
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Pricing
Entry-Level Pricing
When I Work
Essentials
$1.50
1 user Per Month
When I Work employee scheduling
Who uses Essentials?
Workplaces that need to save time with better productivity and flexibility from an easy-to-use employee-focused scheduling platform.
ShiftOS™
Standard Scheduling
Team Messaging
- ShiftOS™
- Standard Scheduling
WhenToWork
No pricing availableFree Trial
When I Work
Free Trial is available
WhenToWork
No trial information availableRatings
Meets Requirements
8.7
243
9.3
90
Ease of Use
8.6
246
8.9
91
Ease of Setup
8.6
113
9.1
25
Ease of Admin
8.6
114
8.9
25
Quality of Support
8.3
192
8.5
57
Has the product been a good partner in doing business?
8.5
108
8.8
19
Product Direction (% positive)
8.8
232
8.5
88
Features by Category
Automation
7.4
9
Not enough data
Logistics
7.2
9
Not enough data
6.7
9
Not enough data
7.8
9
Not enough data
Management
7.2
9
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
9.2
8
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
Monitoring
8.0
9
Not enough data
8.0
9
Not enough data
8.0
9
Not enough data
Platform Basics
7.7
33
9.8
7
9.0
45
9.0
10
8.7
45
9.8
10
Platform Content
8.5
34
9.5
7
8.0
18
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
7.4
25
9.2
6
8.8
42
9.8
10
7.9
26
9.3
7
8.8
29
10.0
7
8.7
29
10.0
7
Time Tracking
9.0
75
Not enough data
8.8
64
Not enough data
9.2
49
Not enough data
Client Invoicing
8.3
28
Not enough data
8.5
28
Not enough data
8.2
31
Not enough data
Mobile Time Tracking
9.1
70
Not enough data
Administration
8.5
47
Not enough data
8.9
64
Not enough data
8.9
71
Not enough data
8.7
44
Not enough data
8.8
66
Not enough data
Platform
8.5
50
Not enough data
8.6
40
Not enough data
8.7
42
Not enough data
8.9
72
Not enough data
9.0
67
Not enough data
7.9
44
Not enough data
Platform
7.9
49
Not enough data
7.2
13
Not enough data
8.2
30
Not enough data
8.5
54
Not enough data
8.9
55
Not enough data
8.5
54
Not enough data
7.9
39
Not enough data
8.5
54
Not enough data
Workforce Management Platform Features
8.3
55
Not enough data
9.1
86
Not enough data
9.0
79
Not enough data
8.9
77
Not enough data
8.1
52
Not enough data
7.9
52
Not enough data
8.0
48
Not enough data
8.6
67
Not enough data
8.7
81
Not enough data
8.3
79
Not enough data
Categories
Categories
Shared Categories
When I Work and WhenToWork are categorized as Employee Scheduling
Unique Categories
WhenToWork has no unique categories
Reviews
Reviewers' Company Size
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WhenToWork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Retail
7.0%
Food & Beverages
6.3%
Hospitality
5.6%
Consumer Services
5.3%
Other
66.0%
Higher Education
16.0%
Hospital & Health Care
8.5%
Retail
7.4%
Education Management
7.4%
Health, Wellness and Fitness
6.4%
Other
54.3%
Most Helpful Reviews
When I Work
Most Helpful Favorable Review
Verified User in Government Administration
Easy to schedule and duplicate existing schedules for multiple employees.
Most Helpful Critical Review
Ryland S.
Verified User in Computer Software
the default time when a rep puts in their time goes to am. So when a rep enters in the number "2", it defaults their time to 2am. The terminal location finder option is inconsistent. It would be great if there was an option for managers to disallow...
WhenToWork
Most Helpful Favorable Review
Shauna S.
Verified User in Telecommunications
The price is quite reasonable, especially with the Tiered system of paying a certain amount for X number of employees. The Help pages are the most helpful I've seen in a very long time.
Most Helpful Critical Review
Verified User in Education Management
Sometimes I receive any changes through email at a later time.
Verified User in Government Administration
Easy to schedule and duplicate existing schedules for multiple employees.
Shauna S.
Verified User in Telecommunications
The price is quite reasonable, especially with the Tiered system of paying a certain amount for X number of employees. The Help pages are the most helpful I've seen in a very long time.
Ryland S.
Verified User in Computer Software
the default time when a rep puts in their time goes to am. So when a rep enters in the number "2", it defaults their time to 2am. The terminal location finder option is inconsistent. It would be great if there was an option for managers to disallow...
Verified User in Education Management
Sometimes I receive any changes through email at a later time.
Alternatives
Discussions
How can I interface with my Scheduling Coordinator about requests other than time off?
3 comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
WhenToWork has no discussions with answers
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