WhenToWork by TCP Reviews & Product Details

I like that WhenToWork by TCP makes it very easy to post jobs and add employees. It's convenient for me to quickly add or remove a job, taking me only about one minute, which is great for filling same-day positions. I also appreciate the simplicity of sending mass emails to all my employees. The initial setup was very easy too. Overall, I'm highly likely to recommend WhenToWork by TCP to a friend or colleague. Review collected by and hosted on G2.com.

I do not like the trade board feature, it is a bit confusing. Sometimes trades don't make sense, when people ask to pick shifts. Review collected by and hosted on G2.com.

This platform is incredibly easy to create shifts, copy the same schedule week to week, and keep organized by adding shift notes in as well. It's also great to have the workers set their availability and managers can use that to dictate shift assignments. Review collected by and hosted on G2.com.

Honestly, it's a great platform for scheduling. It is not the most attractive platform but it's efficient. Review collected by and hosted on G2.com.

It is great to see who is working at any given time and who is working the next shift. Review collected by and hosted on G2.com.

In order for employees to be able to add their own shifts, they must be added as managers on WhenToWork. Review collected by and hosted on G2.com.

Off-site access to a schedule. We used to hang paper schedules up, this brought us into the future! Review collected by and hosted on G2.com.

A lot of features that we don't need or are overly complicated for our small business. Review collected by and hosted on G2.com.

We use when to work for our facility shifts. It is clear and easy to use, organizing our schedule in a clear way. There are multiple features in this program and many different view options. Review collected by and hosted on G2.com.

the only thing I dont like is that i have multiple facilities using this software and for each facility I have to sign in on a seperate account and pin number. Review collected by and hosted on G2.com.

Ease of use, simple for all to utilize of all ages. Videos of "how-to" if you have any questions at all. The platform is such a simple process to navigate. Review collected by and hosted on G2.com.

No available live representative when you are facing a current issue, more directed through help videos. Review collected by and hosted on G2.com.

I love that I can customize when to work so much. I can change the schedule, which workers it shows, who gets what permissions, and what types of jobs people can do! I also love their report feature. I was able to estimate my department's budget for student worker funds to the dollar. It's useful for so much and very underrated, in my opinion. Students can also request vacation time through the program and personalize their availability; however, if I need to have control over their availability myself, I can take away that permission. Review collected by and hosted on G2.com.

I get very frustrated with the "future repeating weekly" and "date specific" options for availability. I don't see those specific types of availability until the actual day they happen, so if I'm scheduling ahead, it makes for a huge mess. I have had to tell my students specifically not to use those options. They just cause headaches. I personally also wish I could turn off the "dislike" option for availability. I would prefer only to know when they can work and when they can't. I treat dislikes as a time they cannot work since I've had so much trouble with it in the past. Review collected by and hosted on G2.com.

Easy of use. Phone app. supper smooth and stable. Urgent text and email messaging. Review collected by and hosted on G2.com.

I wish there was an option to track punch in and out time. That is the only down side Review collected by and hosted on G2.com.

When To Work has landed many solutions for scheduling employees, switching shifts between employees, and notifying individuals when scheduled. I am able to easily access this tool from my phone, which makes it extremely quick and efficient to utilize. Review collected by and hosted on G2.com.

When To Work takes the in-person communication out of the workday as it schedules online. Online scheduling is good and bad when it comes to employee settings. Managers and employees need interaction in person (not just virtually). The online scheduling tool takes much of the human interaction out. Review collected by and hosted on G2.com.

The most helpful part of When to Work is the ability to see all of my assigned shifts and important messages from my boss in one place. I am always able to tell exactly when I need to work and what my boss wants me to know in just a few taps. This truly is one of the best apps for workers in any company, large or small. When my boss sends a message, I am able to quickly find it after I am alerted via email or phone notification. Review collected by and hosted on G2.com.

My least favorite part of When to Work is the amount of menu screens it has. It tends to "hide" things under 3 or 4 menus that are not always the easiest to navigate. To find open shifts to pick up, for example, I have to go through 4 different screens until I am able to pull up the date that I want. This can become very annoying after a while as I need to check my shifts rather often. Review collected by and hosted on G2.com.