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At a Glance
Tripleseat
Tripleseat
Star Rating
(317)4.4 out of 5
Market Segments
Small-Business (50.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Tripleseat
caterease
caterease
Star Rating
(43)3.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Information
Entry-Level Pricing
$130 per month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that while both caterease and Tripleseat offer solid online booking features, Tripleseat's online booking system is rated higher at 9.0 compared to caterease's 8.8, indicating a more user-friendly experience for customers making reservations.
  • Users report that caterease excels in task management with a score of 9.3, which is notably higher than Tripleseat's 8.4. This suggests that caterease provides more robust tools for managing tasks related to event planning.
  • G2 users highlight that Tripleseat's ease of setup is significantly better, scoring 8.8 compared to caterease's 5.2. This indicates that Tripleseat may be a more straightforward choice for businesses looking to implement a new software solution quickly.
  • Users on G2 mention that Tripleseat shines in quality of support, achieving a score of 9.1, while caterease lags behind at 7.2. This difference suggests that Tripleseat may offer more responsive and helpful customer service.
  • Reviewers say that both products have similar customer database and sales tools ratings at 8.5 and 8.3 respectively, indicating that users can expect comparable functionality in these areas from both software solutions.
  • Users report that caterease's venue calendar feature is rated highly at 9.5, which is slightly better than Tripleseat's 9.3. This suggests that caterease may provide a more comprehensive view of venue availability and scheduling for event planners.
Featured Products
Pricing
Entry-Level Pricing
Tripleseat
No pricing available
caterease
Professional
$130
per month
Browse all 4 pricing plans
Free Trial
Tripleseat
No trial information available
caterease
No trial information available
Ratings
Meets Requirements
8.5
303
8.0
33
Ease of Use
9.0
305
7.5
33
Ease of Setup
8.8
162
5.2
9
Ease of Admin
9.1
163
5.2
9
Quality of Support
9.1
298
7.2
30
Has the product been a good partner in doing business?
9.3
160
6.1
9
Product Direction (% positive)
9.3
300
6.4
32
Features by Category
8.7
459
8.5
87
Administration
8.9
39
8.0
10
8.2
41
7.6
9
9.3
43
9.5
7
8.7
34
8.3
5
8.4
40
9.3
7
Event Management
9.0
37
8.8
7
8.7
35
7.8
6
8.5
32
8.9
6
9.1
35
8.6
7
Sales and Marketing
8.5
43
8.5
10
8.3
41
8.3
7
8.2
39
8.1
6
Categories
Categories
Shared Categories
Tripleseat
Tripleseat
caterease
caterease
Tripleseat and caterease are categorized as Venue Management
Unique Categories
Tripleseat
Tripleseat is categorized as Event Planning
caterease
caterease is categorized as Catering
Reviews
Reviewers' Company Size
Tripleseat
Tripleseat
Small-Business(50 or fewer emp.)
50.3%
Mid-Market(51-1000 emp.)
41.1%
Enterprise(> 1000 emp.)
8.5%
caterease
caterease
Small-Business(50 or fewer emp.)
42.9%
Mid-Market(51-1000 emp.)
42.9%
Enterprise(> 1000 emp.)
14.3%
Reviewers' Industry
Tripleseat
Tripleseat
Restaurants
28.8%
Hospitality
19.9%
Events Services
14.2%
Food & Beverages
13.6%
Entertainment
4.4%
Other
19.0%
caterease
caterease
Hospitality
47.6%
Events Services
14.3%
Food & Beverages
11.9%
Restaurants
4.8%
Research
2.4%
Other
19.0%
Most Helpful Reviews
Tripleseat
Tripleseat
Most Helpful Favorable Review
SW
Shauna W.
Verified User in Events Services

Tripleseat has been a fantastic platform for our event/catering company and allows us to keep our many events and locations organized and I would definitely recommend it to other companies like ours. It also helps us keep our clients and our communication...

Most Helpful Critical Review
Shannah P.
SP
Shannah P.
Verified User in Restaurants

That is not compatible with outlook. would be useful for a calendar purposes, - you can't edit documents on the app - doesn't sync with open table -that you can't add additional questions to feedback - would like a timestamp on when client signs...

caterease
caterease
Most Helpful Favorable Review
Verified User in Restaurants
GR
Verified User in Hospitality

Ease of product and understanding of the basic functions

Most Helpful Critical Review
Kaitlin D.
KD
Kaitlin D.
Verified User in Hospitality

Commands and processes are convoluted and unnecessarily complex. Nothing is intuitive.

Alternatives
Tripleseat
Tripleseat Alternatives
Perfect Venue
Perfect Venue
Add Perfect Venue
Cvent Event Marketing & Management
Cvent Event Marketing & Management
Add Cvent Event Marketing & Management
Planning Pod
Planning Pod
Add Planning Pod
Skedda
Skedda
Add Skedda
caterease
caterease Alternatives
CaterTrax
CaterTrax
Add CaterTrax
Total Party Planner
Total Party Planner
Add Total Party Planner
Skedda
Skedda
Add Skedda
Curate
Curate
Add Curate
Discussions
Tripleseat
Tripleseat Discussions
Is your software cloud-based?
1 comment
Official Response from Tripleseat
Yes! With Gather, your information is accessible from anywhere on any device. You can also download the Gather Mobile app to easily manage event execution...Read more
Do I pay by user?
1 comment
Official Response from Tripleseat
Nope. There is no limit to the number of users you have on your team. Your Gather subscription is based on the number of locations you have rather than the...Read more
How do I manage my leads with Gather?
1 comment
Official Response from Tripleseat
Gather allows you to manage all of your current and incoming leads from right within the platform. It also sends you an email for every new lead, so you can...Read more
caterease
caterease Discussions
Monty the Mongoose crying
caterease has no discussions with answers