# Perfect Venue Reviews **Vendor:** Perfect Venue **Category:** [Venue Management Software](https://www.g2.com/categories/venue-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 190 ## About Perfect Venue 🎉 Start your FREE TRIAL today at PerfectVenue.com! No credit card required. Perfect Venue helps independent restaurants, hospitality groups, and all types of venues by providing an easy-to-use and affordable system that streamlines the event sales process. Perfect Venue allows our customers to seamlessly collect leads, send proposals, manage availability, generate BEOs, and accept payments all in one place. ## Perfect Venue Pros & Cons **What users like:** - Users love the **outstanding ease of use** of Perfect Venue, enhancing efficiency in managing bookings and inquiries. (27 reviews) - Users love the **responsive customer support** from Perfect Venue, making the software easy to learn and use daily. (16 reviews) - Users highlight the **intuitive design** of Perfect Venue, making bookings seamless and user-friendly for guests and hosts. (14 reviews) - Users love the **smoother workflow** of Perfect Venue, significantly enhancing time management and organization in daily tasks. (11 reviews) - Users value the **easy management** of Perfect Venue, facilitating streamlined bookings and intuitive features for all users. (7 reviews) - Organization (6 reviews) - Automations (5 reviews) - Easy Integrations (5 reviews) - Users love the **easy setup** of Perfect Venue, enabling quick implementation and seamless integration into their workflows. (5 reviews) - Users love the **simple implementation** of Perfect Venue, allowing immediate setup and streamlined process management. (5 reviews) **What users dislike:** - Users note a **learning curve** with Perfect Venue, though its user-friendly layout helps ease the transition. (4 reviews) - Users find **limited customization** frustrating, as it restricts workflow adjustments and feature utilization to fit their venue's needs. (4 reviews) - Users experience **integration issues** with Perfect Venue, especially with third-party systems and email functionalities. (3 reviews) - Users find the interface **not intuitive** , struggling with features like email drafts and calendar functionality. (3 reviews) - Users struggle with **upload issues** in Perfect Venue, finding app functionality frustrating and inconsistent. (3 reviews) - Users are frustrated with the **glitchy email composition** and wish for a cleaner receipt format in Perfect Venue. (2 reviews) - Users find significant **grouping issues** as multiple accounts are required for different locations, complicating management and increasing costs. (2 reviews) - Users desire more **billing options** and improved integrations with other systems to enhance usability and efficiency. (2 reviews) - Software Bugs (2 reviews) - Dashboard Issues (1 reviews) ## Perfect Venue Reviews ### 1. Flawless Switch-Over with White-Glove Support and a Venue-Savvy Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Marvin C. | Venue Rentals Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Perfect Venue?** I really like how easy it was to switch over from my old software. The white glove service with Leslie Macapagal was a breeze! Her follow-up support after the initial go-live has been amazing. I also love the workflow in the software—it just makes sense. Definitely a software designed by people who understand the venue business. **What do you dislike about Perfect Venue?** I honestly don’t have any cons to mention right now. I’m sure I’ll eventually come across a quirk or two, but so far my experience has been completely flawless. **What problems is Perfect Venue solving and how is that benefiting you?** I work at a nonprofit, and we had been trying to use software that wasn’t truly made for venue rentals. We had everything spread across different spreadsheets, files, etc. With Perfect Venue, I now have all the functionality I need in one place. From lead creation to automatic emails, automated tasks, easy billing, and great reports, it’s all there. I also love that when I was at a Wedding Show, I got a message from Perfect Venue letting me know that a couple I had talked to had submitted an inquiry through my contact form. That kind of feedback is great! Overall, I feel more organized and in control of my venue now. **Official Response from Luke Hutchison:** > Thank you so much for the thoughtful review. We are thrilled to hear that the transition was smooth and that Leslie Macapagal and the onboarding experience made such a positive impact, as well as how the workflows and real time notifications are helping you stay organized and in control. ### 2. A Game-Changer for Busy Venue Owners **Rating:** 4.5/5.0 stars **Reviewed by:** Kim M. | Special Events Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Perfect Venue?** What I like most about Perfect Venue is how it keeps everything flowing smoothly and saves me so much time during the week. I am no longer stuck on the weekends playing "catch-up" making sure every detail is handled and nothing has fallen through the cracks. It also allows me to respond to leads faster and stay organized. **What do you dislike about Perfect Venue?** I don’t have any major dislikes. It took a little time to learn all the features at first, but once I got comfortable with it, the platform became very easy to use and efficient. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue helps me manage the many moving parts of running an event space without feeling scattered or stressed. Everything I need is in one place—leads, bookings, contracts, payments, and client communication—which makes my day-to-day flow so much smoother. Because of that, I can respond quickly, stay organized, and feel confident knowing nothing is being missed. It gives me peace of mind and allows me to focus on what I love most: taking care of my clients and creating meaningful, memorable experiences in my space. **Official Response from Luke Hutchison:** > Thank you for sharing your experience. We love hearing how Perfect Venue is helping you save time, stay organized, and feel confident that nothing is slipping through the cracks, especially during busy weeks. ### 3. Streamlined Event Management with Perfect Venue **Rating:** 4.5/5.0 stars **Reviewed by:** Natasha B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Perfect Venue?** I really like how user-friendly Perfect Venue is—it’s easy to follow along with the process. I appreciate how easy it is to chat with people, and the templates and automation tools are a big plus. These features significantly cut down the time spent creating templates and speed up the booking process, which helps close more leads. The initial setup was also fairly easy, thanks to the incredible support from the Perfinity team. **What do you dislike about Perfect Venue?** I hope that features that customers request will be implemented faster because I think some of them are pretty easy to do. This would definitely improve the experience and customize how we can use the software. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is user-friendly and makes it easy to manage leads. The templates and automation save time in creating event details, speeding up the process and leading to more closed leads. ### 4. Centralized Event Management with Customizable Features **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen A. **Reviewed Date:** February 15, 2026 **What do you like best about Perfect Venue?** I like that Perfect Venue allows me to customize to our specific needs, particularly with automatic emails saving us on staff costs and helping with workflow. Everything being in one place enables our team members to easily access information if needed and allows us to monitor accounts receivable. Customized templates and automatic emails save us a tremendous amount of employee time, and the AI feature of the email responses has helped us save time crafting emails. **What do you dislike about Perfect Venue?** I would like to customize the workflow tabs (leads, qualified, etc.) to match the terminology our venue uses. I would also like to see a way to archive emails, especially after an event is done. **What problems is Perfect Venue solving and how is that benefiting you?** I use Perfect Venue to stay organized and streamline our workflow at our event venue. It consolidates event information, saving employee time and minimizing errors. Customizable templates and automatic emails enhance efficiency by reducing tedious steps. ### 5. Exceptionally User-Friendly + Moved all of our systems into one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kara O. | Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Perfect Venue?** There are so many things it's hard to pick! The ease of use on the customer side is outstanding - it's so user friendly and really minimizes information they need to provide/work they need to do. On the back end, it is incredibly easy to stay on top of leads and communications generally, and the integration with Square was fantastic. **What do you dislike about Perfect Venue?** I wish the reporting was a little easier to use directly in the dashboard/without exporting all of the data to review externally. Also the tracking dashboard gets a little wonky with tax inclusions. **What problems is Perfect Venue solving and how is that benefiting you?** Previously we were using so many different systems/websites for rental management - Gmail, Square, Google Sheets, Google Docs, even paper forms for filling out contracts. This has now been moved into one platform and the amount of time it is saving me is outstanding. **Official Response from Luke Hutchison:** > Thank you for the thoughtful review. We are really glad you find Perfect Venue user friendly and that it has helped you consolidate all of your systems into one place and save time. We also appreciate your feedback on reporting and tax tracking — recent reporting upgrades like Totals on Reports and Proposal Report improvements have been added to make insights easier to access right in the dashboard, without exporting data, and advanced payments report filters are now available too . If you ever want help using any of those tools or want to discuss how the dashboard can fit your workflow better, our support team is happy to assist at support@perfectvenue.com ### 6. Keeping Organized with Perfect Venue **Rating:** 5.0/5.0 stars **Reviewed by:** Emma G. | Private Dining & Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Perfect Venue?** Having all of my venues consolidated in one place has been incredibly convenient. It allows every team member to easily access important documents, and I really appreciate how simple it is to switch between different locations. It's very user friendly. **What do you dislike about Perfect Venue?** I find it frustrating that I have to sign into the app nearly every time I open it. Additionally, there are times when the app displays only a white screen, forcing me to restart it. **What problems is Perfect Venue solving and how is that benefiting you?** Before switching to perfect venue, I managed one location with tripleseat and relied on a combination of PDF spreadsheets and documents for the other three. This setup required a significant amount of time and effort to maintain. Now, having all my venues centralized in one platform, where I can easily switch between them, has made things much more convenient and efficient. **Official Response from Luke Hutchison:** > Thank you for sharing your experience. We are so glad to hear how helpful it has been to have all of your venues centralized in one place and how easy it is for your team to stay organized across locations. We are sorry to hear about the app login and white screen issues and would love to help troubleshoot. We recently pushed an update that should have fixed that. If you're still having issues, email support@perfectvenue.com. ### 7. User-Friendly and Supportive, But Needs More Billing and Integration Options **Rating:** 4.5/5.0 stars **Reviewed by:** Mandi F. | Senior Catering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Perfect Venue?** Very user friendly! I was able to learn the software within in a week and create a process for our restaurant events. The team was very helpful and extremely responsive any time I did have a question and when it came to creating our menus in the system. We were on a tight deadline, and the Perfect Venue team really came through with getting us all started. **What do you dislike about Perfect Venue?** I wish it had more options for billing because we have to use a certain system to process our final payments. So maybe a little more diverse than just the Square options. I also wish the Open Table integration would go through to save me some work with blocking reservations on both platforms. **What problems is Perfect Venue solving and how is that benefiting you?** It solved the problem with having all inquires, communication with client, BEO's and planning activities in one place. That way I don't have to use all the different platforms to execute one event. **Official Response from Luke Hutchison:** > Thank you for your detailed review. We’re so glad you found Perfect Venue user friendly and that our team helped you get up and running quickly. We understand your desire for more billing and integration flexibility — currently Perfect Venue offers integrated payment processing through Square and Stripe, which lets you take online payments, deposits, and manage payment status right in the platform, and these are the primary built-in payment options available today. Perfect Venue also supports a variety of other integrations — including reservation, scheduling, and calendar tools via Zapier and direct partnerships like OpenTable, 7shifts, Prismm (formerly AllSeated), Google Calendar, Mailchimp, Constant Contact and more — but billing outside of Square or Stripe isn’t currently native. We truly value feedback like yours, so please continue submitting ideas if there are specific billing or integration workflows you’d like to see added. ### 8. A Breath of Fresh Air: Beautifully Designed B2B UI **Rating:** 5.0/5.0 stars **Reviewed by:** Donnie C. | Coordinator - Financial Performance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Perfect Venue?** One of the most well-designed pieces of B2B software I've come across. A breath of fresh air from a UI perspective. **What do you dislike about Perfect Venue?** There are small things that I'd like to see improved, such as the ability to add different text to the forms we embed. **What problems is Perfect Venue solving and how is that benefiting you?** We had an event venue that was being managed using an employee's personal phone and some poorly-maintained spreadsheets. We're still in the midst of fully implementing Perfect Venue but we're already overjoyed at the amount of insight and oversight of leads, bookings, and management it's given us. ### 9. Effortless Venue Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. **Reviewed Date:** February 06, 2026 **What do you like best about Perfect Venue?** I love how Perfect Venue organizes everything for our wedding venue, making it easy for all our staff and event managers to access information in one spot. The invoicing and proposal sharing features are really helpful too. Capturing payments directly through the CRM is a fantastic feature, saving guests from having to come back to the venue multiple times. Plus, the customer support is great and handles any glitches well. The initial setup was very easy with a small learning curve. **What do you dislike about Perfect Venue?** I noticed slight glitches here and there, but customer support always handles them very well. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue keeps everything organized for our staff and event managers, and helps with organization and invoicing/proposal sharing. It's helpful to capture payments through the CRM without needing guests to return to the venue multiple times. ### 10. Effortless Event Management and Seamless Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Donna T. | Co-Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2025 **What do you like best about Perfect Venue?** I appreciate how organized everything is. Perfect Venue allows me to keep all my data and reports in one location, making it easy to manage planning and send emails to guests from the same platform. This not only saves me time but also ensures everything remains consistent. The customer support and sales team are also excellent. **What do you dislike about Perfect Venue?** There are some features that I believe should be standard in any planning tool, but I appreciate that they make it easy to submit feature requests. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue eliminates the chaos of juggling spreadsheets, emails, and random notes. Everything I need is in one place, leads, event details, communication, and reports. It saves time, reduces mistakes, and makes it easier to stay on top of every booking without feeling scattered. **Official Response from Luke Hutchison:** > Thank you for the wonderful review. We are so glad Perfect Venue is helping you stay organized, save time, and keep everything consistent in one place, and we truly appreciate the kind words about our support and sales teams. We love hearing feature feedback and encourage you to keep submitting requests! ### 11. Easy Website Integration That Streamlines Bookings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Perfect Venue?** How easy it is to integrate to our website. This makes the entire booking process more streamlined for the guest and myself to facilitate their booking. Customer service is incredible and timely and the entire team has been lovely to work with–from discovery to implementing the platform at my business. Ease of use is also high, and most features seem intuitive. I do use the platform daily on my computer and have not utilized the phone app as of yet. **What do you dislike about Perfect Venue?** It would be nice to be able to block multiple dates at a time instead of one at a time. Being on the Premium Tier does not allow access to Enterprise Tier options that would be helpful–especially when there is a notification when a new feature is added (for Enterprise). As a smaller business, I cannot justify the cost to move to Enterprise as we already are paying for the platform, charges, etc. **What problems is Perfect Venue solving and how is that benefiting you?** Ease of guest inquiry, displaying our venue as a place to be booked, invoicing/collecting deposits and payment, adding guest options to their rental, communications with guests. ### 12. Game-Changer for Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Assistant Taproom Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Perfect Venue?** What I like best about Perfect Venue is how easy and intuitive it is to use. The platform has completely streamlined our event booking process and allowed us to keep everything organized in one place. It saves me time, reduces back-and-forth with clients, and makes it simple to move from an initial inquiry to a confirmed booking. On top of that, it’s been a clear driver in increasing our overall number of events. The software gives us the ability to manage more efficiently without needing to rely on outside services, and that has been a huge win for our business. **What do you dislike about Perfect Venue?** Honestly, there isn’t much to dislike. Like any software, there’s a small learning curve at first, but Perfect Venue’s layout makes it easy to pick up quickly. Every feature I’ve needed has worked smoothly, and any minor adjustments I’ve wished for have been far outweighed by the value it brings. Compared to other tools we’ve looked at, it’s not only more affordable but also more effective, so I really can’t complain. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue has solved the challenge of managing event bookings in a clear, organized, and efficient way. Before we started using it, keeping track of inquiries, confirmations, and event details was messy and time-consuming, and we were even considering outsourcing to a third-party service. With Perfect Venue, everything is streamlined — from initial client communication to finalizing details — which has freed up our team’s time and reduced errors. The biggest benefit has been an increase in event bookings while making the entire process easier to manage, ultimately driving more revenue with less stress. **Official Response from Luke Hutchison:** > Thank you so much for the thoughtful review! We’re thrilled to hear that Perfect Venue has streamlined your event booking process and helped boost your overall number of events. It’s great to know that the platform’s intuitive design and efficiency have made such a positive impact on your team’s workflow and success. We appreciate you being part of the Perfect Venue community! ### 13. Does (almost) everything for you **Rating:** 5.0/5.0 stars **Reviewed by:** Zach D. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Perfect Venue?** Perfect Venue is awesome! It is so easy to use and practically does everything for you. Everything is pretty much idiot-proof and if you have that time where you start to feel like one, the customer service team is always fast and knowledgeable to help you get back on your way! The AI responses are usually perfect (yes, you want to double-check them) but are always professional responses. **What do you dislike about Perfect Venue?** We don't have our scheduling system set up to PV and sometimes when you're using the AI response, it'll mention that the courts are available during a specific time that the client has asked about. They aren't always available, however, I'm sure the system is just basing it off of whether there is an event scheduled thru PV yet or not. **What problems is Perfect Venue solving and how is that benefiting you?** I am the Event Coordinator at Paddle Taps, an indoor pickleball facility and it really helps by having everything all in one place. PV does the math automatically when it comes to certain packages and it's very easy to build a custom package for our guests from the menu we created. **Official Response from Luke Hutchison:** > Thank you for the great feedback! We’re so glad to hear that Perfect Venue has made event coordination easy and that our AI tools and support team have been helpful. ### 14. Seamless Google Calendar Sync and Organized Lead Management **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia H. | Owner, Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Perfect Venue?** Automatically linking to my google calendar, invoice notices to clients and a general organization of leads, proposals, etc **What do you dislike about Perfect Venue?** That my email isn't fully integrated. If I get an email from outside the website then I have to enter into Perfect Venue to create an account. **What problems is Perfect Venue solving and how is that benefiting you?** Tracking leads and staying on top of all of the details. ### 15. Guests Can Self-Edit Events—Automatic Updates Cut Manual Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Perfect Venue?** Guests being able to edit their event on their own, updating automatically, the amount of manual work decreased significantly. **What do you dislike about Perfect Venue?** Calendar view being Sunday - Saturday is a bit confusing. **What problems is Perfect Venue solving and how is that benefiting you?** Less manual work - allows guests more freedom to make changes to their events, saves a lot of back and forth. ### 16. Effortlessly Manages Rental Venues **Rating:** 5.0/5.0 stars **Reviewed by:** Dymond F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Perfect Venue?** I enjoy the staff BEOs feature in Perfect Venue. It's a link that my staff members can click on to figure out the setup, who's managing the event, their contact information, and any other proposal notes. I really enjoy that feature. It's also very convenient to share with staff. **What do you dislike about Perfect Venue?** I would like an easier way to upload the event diagrams and have the renter make one. **What problems is Perfect Venue solving and how is that benefiting you?** I use Perfect Venue to manage my five rental venues and organize bookings, improving lead response times and generation for quicker leads. ### 17. Perfect Venue helps keep all details organized and in one place! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2022 **What do you like best about Perfect Venue?** The calendar is a great feature with color codes for each separate event, and I like the communication thread within each event. It helps myself and the restaurant team when viewing the whole event. **What do you dislike about Perfect Venue?** When I have an email draft, there's no way to know if the draft is still being worked on. For example, in a normal email, all of your drafts are categorized by New Mail, Drafts, Sent Mail, etc. Sometimes, if I get pulled away and that email is closed, I have no idea of knowing if the draft wasn't sent (unless I go back to that thread to look myself). I've also noticed I need to double click sometimes to send an email. If I don't, it won't send and then gets lost because I didn't know I had a "draft" still. **What problems is Perfect Venue solving and how is that benefiting you?** Everything. Perfect Venue keeps all event details from email correspondence to menu to payment all in one place. It also puts together a BEO for you, which saves me mountains of time! **Official Response from Luke Hutchison:** > Thanks for the love on the calendar and comms thread. For draft visibility and send reliability, we recently updated the Inbox to function more like Gmail and added tools like scheduling and undo send so you can review pending messages and avoid accidental loss of work. ### 18. Perfect Venue: Easy to Use and Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Carlie W. | Events Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Perfect Venue?** I love how easy perfect venue is to use and is super manageable! **What do you dislike about Perfect Venue?** Nothing! Perfect venue has exceeded all expectations. **What problems is Perfect Venue solving and how is that benefiting you?** Organization, venue management, everything being in one place ### 19. Streamlined Event Management with Easy Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Seth E. **Reviewed Date:** December 07, 2025 **What do you like best about Perfect Venue?** I like the ability of Perfect Venue to combine the power of automation, particularly with the AMP interface, which makes complex operational processes easy to manage on one platform. This combination ensures both speed and reduces friction. I also appreciate that the initial setup of Perfect Venue was really easy, especially for software with such powerful functionality and a short learning curve. **What do you dislike about Perfect Venue?** One area for improvement is the customization of the interface. While it's easy to use, some users might want more ability to rename fields to perfectly match the business workflow. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue streamlines and automates all aspects of event management, replacing fragmented systems and spreadsheets. It connects calendars, improves contractor deadlines coordination, and centralizes client communication, making event management seamless. **Official Response from Luke Hutchison:** > Thank you for your detailed review. We’re glad you’re finding automation and the AMP interface helpful and that setup was smooth, and we appreciate your feedback on customization and field names. We do offer customizable contact form and BEO fields so you can tailor what guests see and capture the information you need — you can add or rename custom fields in Settings → Contact Form and show them on guest docs too (see Perfect Venue Help Center for Contact Form & Custom Fields) If you want help adjusting those or ideas for matching the interface to your workflow, our team is happy to assist at support@perfectvenue.com. ### 20. Circles Waterfront Perfect Venue Review **Rating:** 5.0/5.0 stars **Reviewed by:** Steven P. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Perfect Venue?** Perfect Venue is very user friendly and its UI is very easy to use. It has all the features and flexibility we needed. The customer support has been great and it is so easy to use. Even for members of the staff that struggle with technology usually. **What do you dislike about Perfect Venue?** There are a few features they don't yet have but they have been open to adding ideas that I have come up with. **What problems is Perfect Venue solving and how is that benefiting you?** It is saving us so much time on getting everything booked and getting everything organized in one place. **Official Response from Luke Hutchison:** > Thank you for the kind review. We are so happy to hear that Perfect Venue has been easy for your entire team to use and that it is saving you time by keeping everything organized in one place. We truly value your feature ideas and feedback! ### 21. Effortless Bookings and Streamlined Payments with Perfect Venue **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael K. | Wedding and Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about Perfect Venue?** Makes bookings much smoother and allows for simpler payment receiving. Also cuts down on lead time and has an organized calendar. **What do you dislike about Perfect Venue?** Only thing we don’t love about Perfect Venue is having to adjust to a new software. We love Perfect Venue so far. **What problems is Perfect Venue solving and how is that benefiting you?** Makes booking time quicker and lead time shorter. Easier to keep everything in one spot. **Official Response from Luke Hutchison:** > Thank you for the great feedback. We are so glad to hear that Perfect Venue is helping you streamline bookings, shorten lead time, and keep everything organized in one place, even while adjusting to something new. ### 22. Easy to use and friendly customer service at a great price point! **Rating:** 5.0/5.0 stars **Reviewed by:** Monarch F. | Owner/Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Perfect Venue?** Perfect Venue saves me hours each week in correspondence with new and existing customers with message templates and easy to build proposals. Their customer service is super friendly and responds quickly, which is amazing. Their pricing is so much more affordable compared to other CRM options! **What do you dislike about Perfect Venue?** Many aspects of Perfect Venue are built for large companies and restaurant-based venues, so it would be nice if there was an option for a simpler version for smaller venues! **What problems is Perfect Venue solving and how is that benefiting you?** Organizing already booked events and potential bookings and funneling all of my leads into one place. This saves me so much time each week. **Official Response from Luke Hutchison:** > Thank you so much for your kind words! We're thrilled that Perfect Venue helps you save time and that our customer service team has been so supportive. We also appreciate your feedback about having a simpler version for smaller venues — we’re always exploring ways to make the platform even more flexible for all types of users. We have a basic plan that starts at $79/mo as well. ### 23. easy peasy transition and reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda B. | Activation coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Perfect Venue?** The customizable lead form is game changing, and the reports are super easy to filter to what you need. The Ai replies have saved SO much time. Overall im extremely happy with my decision to switch programs and go with perfect venue. I use it everyday. The transition was very easy, we didn't even need to do anything on our side, integrating into our website was easy. Our rep was very informed and answered any questions we had in ample time. **What do you dislike about Perfect Venue?** I can't really figure out the booking system, meaning multiple days for one event. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue has been instrumental in resolving our frustrating reporting issues. We've gained the ability to completely customize the lead form, which is a huge win! Now, we gather all the necessary information upfront, eliminating the time-consuming back-and-forth with clients. The reporting feature is incredibly user-friendly. Reports are easy to read and, thankfully, simple to edit when needed. But the real standout? The AI replies are SO helpful! They've become an invaluable part of our workflow. **Official Response from Luke Hutchison:** > Thank you so much for the shoutout on the customizable lead form, reports, and AI replies. For booking a single event across multiple days, you can enable Multi Day Events in Venue Settings or use Event Sessions to manage multi day or multi space timelines and we are happy to help you get set up. Event Sessions is available on our Enterprise Plan, just reach out to support@perfectvenue.com for a free trial. ### 24. Excellent Customer service and easy platform to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Schella O. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Perfect Venue?** The onboarding and customer service is excellent. Each staff member who we spoke with, from demo, to onboarding, and active use, have been so friendly and knowledgable. The platform is pretty simple to use, and we started using it with new customers and existing customers within a week. I specifically like the ability to build an invoice in real time with the customer as details change. **What do you dislike about Perfect Venue?** The ability to have multi-day events is not available. Each day has to be a separate event. The calendar integration only allows for one way communication, it would be great to share a calendar so that staff and management schedules could sync with event schedules. **What problems is Perfect Venue solving and how is that benefiting you?** One stop shop for potential clients to book the event space and rent the commercial kitchen space. **Official Response from Luke Hutchison:** > Thank you for your glowing feedback, it’s great to hear that the onboarding and customer service are hitting the mark, and that you’re up and running so quickly with Perfect Venue. We recently added the ability to support multi-day events on our Enterprise Plan! Just reach out to support@perfectvenue.com for a free trial of that plan. See the link below for more info! ### 25. User-Friendly and Versatile for All Event Types **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Perfect Venue?** Very user-friendly interface. It is very helpful for us venues who are not just wedding venues, but host so many other different types of events as well. **What do you dislike about Perfect Venue?** Honestly, I cannot think of anything at this time! **What problems is Perfect Venue solving and how is that benefiting you?** Easier to break down actual profits based on various income streams (i.e. venue rental vs catering commission) so that we can hone in on how much we are making per category. I love the live proposal feature The way policies fit into Perfect Venue have helped us consolidate ### 26. My Saving Grace **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Perfect Venue?** Simple and easy to use. I didn’t need to pay someone to optimize my listing like I did other places. **What do you dislike about Perfect Venue?** I don’t have any real *issues* but I will say I wish the AI was a little more interactive. That is very picky though as a whole its heads or tails above the rest! **What problems is Perfect Venue solving and how is that benefiting you?** They help keep everything super organized. **Official Response from Luke Hutchison:** > We're glad to hear you're liking Perfect Venue! We actually just released the ability to customize your overall AI venue prompt and also rephrase individual prompts. See the link below for more info! ### 27. Perfect Venue is an awesome venue software! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassidy G. | Managing Partner and Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Perfect Venue?** Perfect Venue has been a game-changer for us at The Ridge Event Venue! As a new venue, we needed software that was intuitive, efficient, and easy to navigate—Perfect Venue delivers on all fronts. The platform streamlines our booking process, keeps contracts and invoices organized, and simplifies communication with clients. It has made managing our events seamless and stress-free. Highly recommend for any venue looking for an all-in-one solution! The Customer support is awesome as well! Kelsey has been amazing to work with and has been super helpful as we are getting our booking software customized. **What do you dislike about Perfect Venue?** We would love to see improvements in the calendar functionality, such as a dedicated 'tour only' option to better differentiate between tours and booked events. This would help streamline scheduling even further. Despite this, the software remains a valuable asset, and we highly recommend it to other venues! **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue has been a lifesaver for The Ridge Event Venue! As a new venue, we needed a system that could streamline our booking process, keep contracts and invoices organized, and make communication with clients seamless. Perfect Venue does all of that and more. The automated workflows save us time, the centralized calendar helps us stay on top of events and tours, and the user-friendly interface makes managing our venue stress-free. It has truly helped us stay organized and professional while growing our business! **Official Response from Luke Hutchison:** > Thank you for the awesome feedback on the all in one workflow and our support team. For a clearer tour only view, add Tours to events so they show on the calendar with a T label, and use calendar filters such as Event Type to focus on tours separate from booked events. Happy to help you get that set up. ### 28. Director of Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Perfect Venue?** I like how PV is easy to use and intuitive. The user can set up what works best with their company and make changes very easily. The entire staff from Emily our sales rep to Allie and Kelsey are the best!!!! No question is too small for them. They are always happy to assist. I love the notes part on the software which helps the team. Being pci compliant is also one of the greatest benefits. So glad I found them and would recommend them to anyone. **What do you dislike about Perfect Venue?** Reporting- I wish the reporting would have the totals readily available for each of our locations or just one total f/b sales without exporting and using excel. This was a great feature on triple seat:( which I miss. Sales people always want to know if they are on the mark with their sales. I think you are working on that so hopefully we will see that in the future. A delivery fee would also be great as we use a delivery service. **What problems is Perfect Venue solving and how is that benefiting you?** We would love a delivery fee. Also, the reports need some work. **Official Response from Luke Hutchison:** > Thanks so much for the kind words about our team and for calling out PCI compliance and notes. For reporting, you can see totals at a glance in Report Analytics and use saved views to filter by venue or create a single F and B total without exporting. For delivery fees, you can add a custom fee in Taxes and Fees and our team can help you set it up as needed at support@perfectvenue.com We are working on the totals issue now as we speak! Hope to have it out soon. Thanks for the feedback. ### 29. Very Easy to Use and Customizable to an Extent **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline S. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Perfect Venue?** 1. Very affordable 2. There are lots of features that allow you to customize the proposal forms & contracts ,which aren't as readily available as other platforms. 3. Customer support is quick to get bc to you. 4. They have a forum to request new features where other users can vote on. I had 2 of my requests turned into features, so the company cares about what their users want. 5. Easy to itegrate with google calendars 6. Love that I can assign tasks to others or myself and will be sent a daily email with my list of things to do. 7. Very easy to use and was easy to transition from old system. **What do you dislike about Perfect Venue?** 1. Wish there was better integration with gmail. If a customer doesn't respond on the same thread the email do not show up in my PV inbox. 2. Wish there was a way for customers to send ACH through the system without having to log into their bank account. This is a frequent complaint from ACH clients. **What problems is Perfect Venue solving and how is that benefiting you?** 1. Was able to cut down on labor by streamlining processes & having automated responses to go out after a specific period of time. 2. Synced all my processes into 1 system and allows others outside of the department to see what is going on by integrating with the company google calendar. ### 30. Great tool, with a few glitches **Rating:** 3.0/5.0 stars **Reviewed by:** Rebecca Z. | Director of Special Events, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Perfect Venue?** I like that Perfect Venue is user friendly and intuitive. The on-boarding process was great and easy to get in and started up. **What do you dislike about Perfect Venue?** Some of the applications are not very smooth, and a bit clunky. Some glitches here and there that spoil the user experience. **What problems is Perfect Venue solving and how is that benefiting you?** Capturing leads and keeping events organized in one place. **Official Response from Luke Hutchison:** > Thank you for your kind words and for sharing your feedback. We’re glad to hear that onboarding was easy and that Perfect Venue helps you stay organized. Our team is always working to improve performance and smooth out any glitches, and we regularly release updates to enhance the user experience. If you have any specific issues, please reach out to our support team at support@perfectvenue.com. ### 31. The answer to our Catering Prayers **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla P. | Senior Catering Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about Perfect Venue?** I absolutely love how easy and intuitive the system is and how Allie (our representative) is super helpful with any questions. I have been enjoying how easy it is to integrate with our Stripe and Google calendars. **What do you dislike about Perfect Venue?** There are one or two items that the perfect venue does not yet have, mainly a difficulty making changes to all venues simultaneously. I have been told this is something that is being worked on. **What problems is Perfect Venue solving and how is that benefiting you?** Our major problem was bringing our catering to the 21st century. The ability to send a safe link for clients to complete payment is a godsend. I also appreciate how easily changes and adjustments can be made to an order. ### 32. Effortless Event Booking, But Menu Features Are Limited **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Perfect Venue?** It is very easy to use and makes booking events a breeze **What do you dislike about Perfect Venue?** Limited selection of features during menu set-up **What problems is Perfect Venue solving and how is that benefiting you?** Easy booking of events with an online platform ### 33. From Chaos to Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Interim Tasting Room Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Perfect Venue?** After spending years managing events via email, word-of-mouth communication, and paper contracts, we have joined the 21st century thanks to Perfect Venue. Implementing this software has created one source of truth for our staff to easily keep track of our events. They have been great to work with from the beginning. This software will be great for all of us to keep track of events and the notes and correspondence log will help in case we have staff on vacation/out sick or if we have staff turnover. **What do you dislike about Perfect Venue?** Unfortunately, we couldn't squeeze a guided implementation to our budget but fortunately, I have experience in SaaS and other platforms where I could manage setting everything up on my own. Without that experience, it may have been a little frustrating. Additionally, I could not manage multiple locations with one account and had to purchase a unique account for each of our locations. While there is a master view, it cut into the budget mentioned above which limited our implementation assistance. **What problems is Perfect Venue solving and how is that benefiting you?** Prior to utilizing Perfect Venue, event management was a frustrating process. Typically, events would be managed by one or two employees who would then need to communicate to other staff about availability and status. Now, every step for an event is contained into one source of truth. This allows all of our staff to see availability as well as notes without needing access to other staff members' email accounts or risking anything getting lost during the planning. ### 34. Easy to use event planning **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle F. | Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Perfect Venue?** For our small restaurant, Perfect Venue is just the right fit for all our private event needs. We use Perfect Venue repeatedly, on a daily basis, and it has helped us out a lot with being able to organize all of our communication with guests as well as being able to have the events automatically pop up on the calendar, they're easy to modify as well. **What do you dislike about Perfect Venue?** I can see Perfect Venue being useful for smaller spaces. I'm not sure how it would be for a large team or space. **What problems is Perfect Venue solving and how is that benefiting you?** Biggest problem we had prior was organization and having to use google docs, email and several other different website just to plan events. Now all I have to do is go to Perfect Venue and look at the calendar. ### 35. Great solution for unique venues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about Perfect Venue?** I love the streamlined process for my proposal/contracts with customized pricing based on the event. It saves me so much time, and it is easy to make updates and accept payments! Kelsey has been available for customer support and is always super helpful and fun to work with! **What do you dislike about Perfect Venue?** I wish that it had an option for integrating scheduled tours for clients. **What problems is Perfect Venue solving and how is that benefiting you?** I was using excel to make invoices for clients, and I was using Adobe to send contracts for signature. Everything was done manually so it took so much longer to even get the information to the client. Now, almost everything is pretty streamlined and much easier for me to do. It also is so much nicer and easier on the client's end as well. **Official Response from Luke Hutchison:** > Thank you for the kind words about proposals, contracts, payments, and our support team. For client self scheduling of tours, you can add your Calendly or other scheduling link in Settings using our Scheduling Link Integration, then insert it into emails or templates in one click. Once booked, keep everything organized on your calendar using Tours and Rehearsals. ### 36. Extremely helpful staff, user friendly software. **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra Duhon P. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Perfect Venue?** It is very user friendly and can support multiple venues. **What do you dislike about Perfect Venue?** I wish there was a way to send have the icon appear that links to scheduling appear on social media platforms. **What problems is Perfect Venue solving and how is that benefiting you?** Able to use multiple venues under one platform. **Official Response from Luke Hutchison:** > Thanks so much for the love on our user friendly design and multi venue support. You can add a Book Now button to your Facebook page that links straight to your Perfect Venue contact form, and you can place that same booking link in your Instagram bio and other profiles for easy scheduling. If you want to track which social channel drives inquiries, use our auto tracking URLs. ### 37. A user friendly event coordinating platform that continues to add value to our organization **Rating:** 4.5/5.0 stars **Reviewed by:** Selina A. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about Perfect Venue?** The platform is very easy to use and allows all members of the team to stay informed on upcoming events at their particular location **What do you dislike about Perfect Venue?** I don't really have any negative feedback other than there are still so many features we haven't discovered yet **What problems is Perfect Venue solving and how is that benefiting you?** Allow us to easily plan and coordinate multiple events across multiple venues at a time. We are able to have conversations with many guests at once while staying organized and ensuring prompt responses ### 38. Great Software, Lots of Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Katie A. | Business Development and Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Perfect Venue?** Ease of use! Great interface. Super simple for clients to figure out. Easy to import old info-- just make sure you save old convos for existing events! Customer support is quick to respond. We use this program all day every day! **What do you dislike about Perfect Venue?** We initially thought changes would be a little faster on the engineering side. Changes/features have to be upvoted based on popularity-- which can be a little annoying, though I understand why. Definitely looking forward to more integration features. Would really like to see ability to integrate with Opentable and Toast! **What problems is Perfect Venue solving and how is that benefiting you?** Taking payments, calendar management, menu management, works well for both catering and private dining at our restaurant. ### 39. Incredible straight forward program that eases event booking **Rating:** 5.0/5.0 stars **Reviewed by:** Molly S. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Perfect Venue?** I love that people can check availability and submit a request via the contact form. My favorite feature is how Perfect Venue sorts and tracks all my inquires because before I was doing that all manually and too mnay things fell through the cracks. Perfect venue has helped me midigate double or even triple bookings and allowed me to ensure I am getting back to inquiries or following up on leads that have gone cold. This has changed how I manage everything and I use the program every day. I integrated the perfect venue calendar into our google calendar and it was so easy to do so and now makes it even easier to see how many leads/bookings I have going on. I also feel like I have support at all times if I have any questions about the program! **What do you dislike about Perfect Venue?** I wish there was a feature that if someone submits an inquiry but the date is unavailble it could send an automatic "not available" email to them. **What problems is Perfect Venue solving and how is that benefiting you?** It is solving booking and tracking for me. Before perfect venue I was doing it all manually through a gmail account while also planning events, booking food trucks, etc and it all became way too much and I started having real mistakes happening. Perfect venue has literally solved every problem I have been having. To be able to have a program that automatically tells me where I am in the booking process with a client and have all the emails in one place has literally been the difference between me excelling or failing at my job. ### 40. Great for building business and streamlining processes **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly C. | Catering and Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about Perfect Venue?** It automates template emails, and schedules pre and post-event emails. **What do you dislike about Perfect Venue?** The calendar feature isn't super user friendly, and the "message" feature, is hard to track. **What problems is Perfect Venue solving and how is that benefiting you?** It helps increase our response time, and track the last time a guest was contacted, which has helped immensely with retention. ### 41. Great event managment software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Perfect Venue?** I'm loving the software so far. The price is about half of what I was paying with a previous, less user friendly company. Everything is very user friendly and simple to understand. I would definitely recommend. **What do you dislike about Perfect Venue?** The only negative so far is that the iOS app does not stay logged in, so I'm having to enter my user name and password over and over. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue helps me keep all my ducks in a row for all of my private dining and catering events. ### 42. Fantastic Product!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Briana C. | Event Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Perfect Venue?** Perfect Venue is so easy to navigate, the training call was barely needed. It has made my job so much easier with all of the capabilities it has. From the initial training call to the onboarding call, each representative has been so helpful and informative. It was easy to integrate all of our menus and edit them as we go as we are a new venue. The price point is so fantastic for what you get and is a big reason as to why we chose this program over other competitiors. I use this app and website daily, I do not know what I would do with out it as we have so many inquiries and three locations. **What do you dislike about Perfect Venue?** I wish it would integrate with Calendly and we could have more branding options for our inquiry forms but they are such small complaints that I basically have none. **What problems is Perfect Venue solving and how is that benefiting you?** Organinzing all the inquiries and allowing us to avoid double bookings while keeping evertrhing in one place that tracks the life cycle of the event! **Official Response from Kelsey Flanagan:** > Thank you so much for the great feedback, Briana! We are so glad to have you as a customer! ### 43. Great user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan H. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Perfect Venue?** Perfect Venue has been a game-changer for our restaurant group's event planning. The software is incredibly user-friendly, with an intuitive design that makes everything a breeze. Plus, their customer support is outstanding, always quick to assist with any questions. It's transformed the way we plan events, making the process efficient and stress-free. We highly recommend it! **What do you dislike about Perfect Venue?** So far, I have yet to find any downsides for a business of our size. **What problems is Perfect Venue solving and how is that benefiting you?** The main problem Perfect Venue solves for us is the easy access to all tools needed to put together restaurant events. We do not need all of the extra bells and whistles that a hotel or event venue might need, and this saves time and effort navigating through multiple menus we don't need. ### 44. Keeping all event processes in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle L. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Perfect Venue?** My top 3 are: 1. Managing events from start to finish in one place. 2. How quickly the development team actions on feedback and updates the system. 3. The data that we can easily download and analyze for financial reports and future planning. **What do you dislike about Perfect Venue?** We can't use some features because of a lack of customization. For example, they have automated tasks that you can set up by event type, but the event types don't apply to what we need so we don't use them. **What problems is Perfect Venue solving and how is that benefiting you?** Time management, consistency with clients, collecting receivables, data consolidation, and increased sales. ### 45. PV Review for Turn Key Supper Club **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie R. | Assistant General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Perfect Venue?** It has made event booking super seamless for me and my co-event coordinator. **What do you dislike about Perfect Venue?** Not much. Gave some feedback on the email interface, but trust they will take it into account on future updates. **What problems is Perfect Venue solving and how is that benefiting you?** PV has made it so much easier for us to share event planning responsibilities between multiple staff memebers and has streamlined our correspondence with folks trying to book events at our restaurant. ### 46. FANTASTIC EXPERIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle R. | Office Manager / Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Perfect Venue?** What I have currently found the most helpful with Perfect Venue is their staff! This is a software that will be used everyday for streamlining all of our business / client communications. The ease of integration with our information was incredible and done properly and promptly to get our company started. The features have already proven and are going to be so helpful in the streamlining process. But, THE STAFF is where they truly shine! They are helpful, accomodating, friendly, prompt with response, and truly understanding to any challenges that might come your way with switching a company's software. Their patience is unmatched!!! **What do you dislike about Perfect Venue?** I have yet to find something unhelpful or that I dislike about Perfect Venue. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is helping to solve the streamline challenges that we were facing! It's removing a lot of steps on the backend that are saving so much time! **Official Response from Kelsey Flanagan:** > Thank you so much, Michelle! We are you happy to hear that you're loving the system and we are here for any support you need! ### 47. Perfect Venue Streamlines - Start to Finish **Rating:** 4.5/5.0 stars **Reviewed by:** Laura M. | Financial Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Perfect Venue?** I love how Perfect Venue streamlines the process from start to finish—from lead capture to contract signing to billing and event execution. This software is intuitive and walks you through the venue timeline from beginning to end. **What do you dislike about Perfect Venue?** There is not much customization. The downpayment/refundable deposit process could be a little more robust, but we make it work for us. **What problems is Perfect Venue solving and how is that benefiting you?** Before implementing Perfect Venue, the entire contract, room reservation, and billing process was not integrated. We were handling contracts with DocuSign, room reservations were cumbersome on a calendar, and billing was in Excel and never consistent. We had to email PDFs and spreadsheet attachments to customers. Perfect Venue integrated all of that into one place. **Official Response from Kelsey Flanagan:** > Thank you so much for the awesome review, Laura! We are so happy that Perfect Venue has aided in streamlining your event management process. We appreciate your feedback! ### 48. The best software we have used for our venue yet! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Perfect Venue?** Perfect Venue took all the stress and disorganization out of organizing our book of event business. We have tried every software out there (including all the most popular competitors), and Perfect Venue's interface, easy of use, and client-first-mentality knocks every other platform out of the water. I particularly love how SIMPLE it is, yet they have somehow thought of everything a venue would need to smoothly run an event. There is no noise in their product, just effective features. Being able to communicate effecitvely with FOH and BOH is essential to a smooth event, and Perfect Venue just gets it -- the notes copying over into the Staff BEO + the full menu being customizable is just genius. Their internal team is so good at helping with integration, and once I gave them my spreadsheet record of all past events, they literally had it uploaded same day. Same with our menus -- they uploaded all of those for me and even took it to the next level by making recommendations to build it to work most seamlessly with PV. I literally cannot say enough great things about them. It sounds funny, but I wake up looking forward to login to Perfect Venue everyday. It is so EASY. **What do you dislike about Perfect Venue?** I can barely even think of anything I dislike about Perfect Venue. The really listen to customer feedback and are constantly adding new features to accommodate the highest needs. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue has solved our old, very chaotic experience that we were having with the former event management software we had used historically. **Official Response from Kristy McDonough:** > Emily, We're so glad Perfect Venue took all the stress out of your event bookings! What a win! Thanks for working with us! ### 49. Glad I made the move before the Holiday season. **Rating:** 3.5/5.0 stars **Reviewed by:** Filipa C. | Manage / Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Perfect Venue?** Is friendly to use, has a desktop and mobile app makes easy for my team to check all info from their phones. **What do you dislike about Perfect Venue?** The mobile app won't allow you to get out of the document without exiting. **What problems is Perfect Venue solving and how is that benefiting you?** Time: It is easy to build a proposal, send it, and have it signed. ### 50. Pleasing to the eyes, and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Perfect Venue?** It has intigrated options for payments and floorplans. It is user firendly and easy to learn. **What do you dislike about Perfect Venue?** Having a day view as well as a week and monthly view would be a huge plus for me. Where I work we have over 10 rooms that we can rent out, and a lot of them can be made into larger rooms, so having to click throgh the bookings to see if we have space is time consuming when you have so many enquirys for bookings. **What problems is Perfect Venue solving and how is that benefiting you?** The old system we were using crashed a lot, and this doesn't. It is great to see the budgetting and ther loss of event tracking is great ## Perfect Venue Discussions - [What do you recommend for event managers considering Perfect Venue for event planning?](https://www.g2.com/discussions/what-do-you-recommend-for-event-managers-considering-perfect-venue-for-event-planning) - [View Perfect Venue pricing details and edition comparison](https://www.g2.com/products/perfect-venue/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+08%3A42%3A41+-0500&secure%5Bsession_id%5D=37b50696-c917-4f62-a52a-11146d9acfd6&secure%5Btoken%5D=7685108825de208634f5e0edda0f26848fc67df522d65d9ea40b81d9d718823b&format=llm_user) ## Perfect Venue Integrations - [Calendar-App](https://www.g2.com/products/calendar-app/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Perfect Venue Features **Administration** - Billing and Invoicing - Reporting - Venue Calendar - Staff Management - Task Management **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Event Management** - Online Booking - Resource Management - Facilities Management - Food and Beverage Management **Sales and Marketing** - Customer Database - Sales Tools - Email Automation **Agentic AI - Venue Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Perfect Venue Alternatives - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - 4.5/5.0 (358 reviews) - [Planning Pod](https://www.g2.com/products/planning-pod/reviews) - 4.0/5.0 (18 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews)