Perfect Venue Reviews & Product Details

I really like how easy it was to switch over from my old software. The white glove service with Leslie Macapagal was a breeze! Her follow-up support after the initial go-live has been amazing. I also love the workflow in the software—it just makes sense. Definitely a software designed by people who understand the venue business. Review collected by and hosted on G2.com.

I honestly don’t have any cons to mention right now. I’m sure I’ll eventually come across a quirk or two, but so far my experience has been completely flawless. Review collected by and hosted on G2.com.

What I like most about Perfect Venue is how it keeps everything flowing smoothly and saves me so much time during the week. I am no longer stuck on the weekends playing "catch-up" making sure every detail is handled and nothing has fallen through the cracks. It also allows me to respond to leads faster and stay organized. Review collected by and hosted on G2.com.

I don’t have any major dislikes. It took a little time to learn all the features at first, but once I got comfortable with it, the platform became very easy to use and efficient. Review collected by and hosted on G2.com.

I really like how user-friendly Perfect Venue is—it’s easy to follow along with the process. I appreciate how easy it is to chat with people, and the templates and automation tools are a big plus. These features significantly cut down the time spent creating templates and speed up the booking process, which helps close more leads. The initial setup was also fairly easy, thanks to the incredible support from the Perfinity team. Review collected by and hosted on G2.com.

I hope that features that customers request will be implemented faster because I think some of them are pretty easy to do. This would definitely improve the experience and customize how we can use the software. Review collected by and hosted on G2.com.

I like that Perfect Venue allows me to customize to our specific needs, particularly with automatic emails saving us on staff costs and helping with workflow. Everything being in one place enables our team members to easily access information if needed and allows us to monitor accounts receivable. Customized templates and automatic emails save us a tremendous amount of employee time, and the AI feature of the email responses has helped us save time crafting emails. Review collected by and hosted on G2.com.

I would like to customize the workflow tabs (leads, qualified, etc.) to match the terminology our venue uses. I would also like to see a way to archive emails, especially after an event is done. Review collected by and hosted on G2.com.

There are so many things it's hard to pick! The ease of use on the customer side is outstanding - it's so user friendly and really minimizes information they need to provide/work they need to do. On the back end, it is incredibly easy to stay on top of leads and communications generally, and the integration with Square was fantastic. Review collected by and hosted on G2.com.

I wish the reporting was a little easier to use directly in the dashboard/without exporting all of the data to review externally. Also the tracking dashboard gets a little wonky with tax inclusions. Review collected by and hosted on G2.com.

Having all of my venues consolidated in one place has been incredibly convenient. It allows every team member to easily access important documents, and I really appreciate how simple it is to switch between different locations. It's very user friendly. Review collected by and hosted on G2.com.

I find it frustrating that I have to sign into the app nearly every time I open it. Additionally, there are times when the app displays only a white screen, forcing me to restart it. Review collected by and hosted on G2.com.

Very user friendly! I was able to learn the software within in a week and create a process for our restaurant events. The team was very helpful and extremely responsive any time I did have a question and when it came to creating our menus in the system. We were on a tight deadline, and the Perfect Venue team really came through with getting us all started. Review collected by and hosted on G2.com.

I wish it had more options for billing because we have to use a certain system to process our final payments. So maybe a little more diverse than just the Square options. I also wish the Open Table integration would go through to save me some work with blocking reservations on both platforms. Review collected by and hosted on G2.com.

One of the most well-designed pieces of B2B software I've come across. A breath of fresh air from a UI perspective. Review collected by and hosted on G2.com.

There are small things that I'd like to see improved, such as the ability to add different text to the forms we embed. Review collected by and hosted on G2.com.

I love how Perfect Venue organizes everything for our wedding venue, making it easy for all our staff and event managers to access information in one spot. The invoicing and proposal sharing features are really helpful too. Capturing payments directly through the CRM is a fantastic feature, saving guests from having to come back to the venue multiple times. Plus, the customer support is great and handles any glitches well. The initial setup was very easy with a small learning curve. Review collected by and hosted on G2.com.

I noticed slight glitches here and there, but customer support always handles them very well. Review collected by and hosted on G2.com.

I appreciate how organized everything is. Perfect Venue allows me to keep all my data and reports in one location, making it easy to manage planning and send emails to guests from the same platform. This not only saves me time but also ensures everything remains consistent. The customer support and sales team are also excellent. Review collected by and hosted on G2.com.

There are some features that I believe should be standard in any planning tool, but I appreciate that they make it easy to submit feature requests. Review collected by and hosted on G2.com.