Introducing G2.ai, the future of software buying.Try now
Compare TightVNC and Zoho Assist 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SetMe
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kasm Workspaces
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
At a Glance
Market Segments
Mid-Market (41.9% of reviews)
Small-Business (70.6% of reviews)
Entry-Level Pricing
No pricing available
$0 1 Remote Support Technician and 5 Unattended Computers
TightVNC
Star Rating
(34)4.1 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TightVNCZoho Assist
Star Rating
(624)4.6 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Assist excels in user satisfaction, boasting a significantly higher overall score compared to TightVNC. Users appreciate its user-friendly interface and the ability to quickly assist others, often connecting to unattended machines in just seconds.
- According to verified reviews, Zoho Assist stands out for its powerful features combined with simplicity. Reviewers highlight functionalities like multi-monitor navigation, session recording, and file transfer that work seamlessly without unnecessary complexity, making it a preferred choice for many.
- Users say that TightVNC is very easy to install and use, with quick connection times to remote desktops. However, while it offers cross-platform support, some users feel it lacks the advanced features that Zoho Assist provides, which can limit its effectiveness in more complex scenarios.
- Reviewers mention that Zoho Assist's implementation process is notably smooth, with many users praising the intuitive onboarding that allows them to start assisting right away. In contrast, TightVNC, while easy to set up, may require more technical knowledge for optimal configuration.
- According to recent feedback, Zoho Assist's support quality is highly rated, with users feeling well-supported when issues arise. TightVNC, on the other hand, has received mixed reviews regarding its support, with some users indicating that they would prefer more responsive assistance.
- G2 reviewers highlight that Zoho Assist is particularly well-suited for small businesses, with a large percentage of its user base coming from this segment. TightVNC, while popular in the mid-market, may not cater as effectively to the needs of smaller organizations looking for comprehensive remote support solutions.
Pricing
Entry-Level Pricing
TightVNC
No pricing availableZoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
TightVNC
No trial information availableZoho Assist
Free Trial is available
Ratings
Meets Requirements
8.1
24
9.2
512
Ease of Use
8.6
24
9.3
522
Ease of Setup
8.8
13
9.3
438
Ease of Admin
8.5
13
9.3
388
Quality of Support
7.5
14
8.9
431
Has the product been a good partner in doing business?
7.9
7
9.2
376
Product Direction (% positive)
7.3
22
9.3
506
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
45
Not enough data
6.8
43
Not enough data
8.4
44
Not enough data
7.7
43
Conferencing Options
Not enough data
7.7
44
Not enough data
7.4
46
Not enough data
7.2
46
Application Tools
Not enough data
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
192
Not enough data
8.5
189
Not enough data
8.3
172
Not enough data
9.3
193
Not enough data
8.5
175
Not enough data
8.6
179
Maintenance
Not enough data
8.6
178
Not enough data
8.2
160
Communication
Not enough data
8.5
176
Not enough data
7.3
146
Not enough data
7.1
146
Not enough data
7.9
147
Security
Not enough data
8.7
155
Not enough data
8.8
152
Device Support
Not enough data
8.3
161
Not enough data
8.9
173
Not enough data
8.8
166
Performance
Not enough data
8.4
158
Administration
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Administration
7.3
17
Feature Not Available
6.1
16
8.2
186
5.8
14
8.1
188
4.2
12
8.1
171
5.9
15
8.1
171
7.5
18
9.2
215
6.9
15
8.5
200
Platform
7.6
12
8.7
197
5.6
12
8.3
185
6.0
13
Feature Not Available
8.4
18
9.2
208
Security
5.9
11
Feature Not Available
7.1
12
Feature Not Available
6.7
11
8.3
159
Categories
Categories
Shared Categories
TightVNC and Zoho Assist are categorized as Remote Desktop
Unique Categories
TightVNC has no unique categories
Zoho Assist is categorized as ServiceNow Store Apps, Screen Sharing, Co-Browsing, and Remote Support
Reviews
Reviewers' Company Size
TightVNC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.1%
Retail
6.5%
Education Management
6.5%
Computer Software
6.5%
Computer & Network Security
6.5%
Other
58.1%
Information Technology and Services
26.1%
Computer & Network Security
7.4%
Computer Software
6.2%
Computer Networking
2.6%
Retail
2.4%
Other
55.3%
Discussions
Is TightVNC safe?
1 Comment
KJ
yesRead more
TightVNC has no more discussions with answers
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
