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Compare TeamViewer and Zoom Workplace 
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
Starting at $24.90
Free
TeamViewer
Star Rating
(3,466)4.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansZoom Workplace
Star Rating
(55,767)4.6 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in "Unattended Remote Access," allowing seamless access to devices without user intervention, which is particularly beneficial for IT support teams. In contrast, Zoom Workplace's remote access features are more focused on collaboration rather than unattended support.
- Reviewers mention that TeamViewer's "Session Recording" feature is highly praised for its reliability and ease of use, making it easier for teams to review past sessions. Meanwhile, Zoom Workplace's session recording is also effective but is often noted to have limitations in terms of storage and retrieval options.
- G2 users highlight TeamViewer's "Device Management" capabilities as superior, providing comprehensive control over connected devices, which is essential for businesses managing multiple endpoints. Zoom Workplace, while offering device management, does not match the depth of features available in TeamViewer.
- Users on G2 appreciate TeamViewer's "Multi-Monitor Support," which allows users to manage multiple screens effectively during remote sessions. In contrast, Zoom Workplace's multi-monitor capabilities are functional but not as robust, leading to a less seamless experience for users with extensive setups.
- Reviewers say that TeamViewer's "File Sharing" feature is straightforward and efficient, making it easy to transfer files during remote sessions. Zoom Workplace also offers file sharing, but users report that it can be less intuitive, especially when dealing with larger files.
- Users report that Zoom Workplace shines in "Video Conferencing" with features like "Virtual Backgrounds" and "Touch Up My Appearance," which enhance the user experience during meetings. TeamViewer, while effective for remote support, does not focus as heavily on video conferencing features, making it less appealing for users prioritizing virtual meetings.
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Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
TeamViewer
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
2,845
9.2
43,105
Ease of Use
9.1
2,892
9.1
43,215
Ease of Setup
9.1
786
9.1
13,567
Ease of Admin
8.9
636
9.0
12,837
Quality of Support
8.6
2,431
8.7
31,859
Has the product been a good partner in doing business?
8.6
593
9.1
12,004
Product Direction (% positive)
8.7
2,741
8.3
40,506
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6907
|
Verified
Not enough data
9.1
7140
|
Verified
Not enough data
8.8
6339
|
Verified
Collaboration
Not enough data
8.6
5423
|
Verified
Not enough data
9.1
7132
|
Verified
Not enough data
9.0
6879
|
Verified
Not enough data
8.7
5289
|
Verified
Not enough data
9.3
7492
|
Verified
Functionality
Not enough data
8.6
5368
|
Verified
Not enough data
9.0
6654
|
Verified
Not enough data
8.7
5106
|
Verified
Business Instant Messaging
Not enough data
8.8
553
Not enough data
8.9
581
Not enough data
8.6
563
Business Instant Messaging
Not enough data
9.1
555
Not enough data
9.3
559
Business Instant Messaging
Not enough data
9.0
555
Not enough data
9.0
565
Not enough data
8.7
551
Generative AI - Business Instant Messaging
Not enough data
8.8
47
AI - Business Instant Messaging
Not enough data
8.9
47
Not enough data
8.7
46
Not enough data
8.5
47
Not enough data
8.9
47
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.8
271
Not enough data
8.9
260
Not enough data
8.6
264
Not enough data
8.7
264
Not enough data
8.9
268
Communication Tools
Not enough data
8.9
258
Not enough data
9.2
270
Integrations
Not enough data
8.4
265
Not enough data
9.0
254
Software Offering
Not enough data
9.0
255
Not enough data
9.4
269
Not enough data
9.2
257
Administration
9.6
35
Not enough data
9.3
35
Not enough data
9.3
34
Not enough data
Monitoring and Management
9.2
34
Not enough data
9.4
34
Not enough data
9.0
35
Not enough data
9.4
35
Not enough data
Organization
9.4
34
Not enough data
Service Management
9.0
35
Not enough data
9.8
35
Not enough data
9.5
35
Not enough data
Presenter Tools
8.9
807
9.0
17543
8.5
730
8.6
13055
|
Verified
9.2
876
|
Verified
8.8
13998
|
Verified
8.8
778
|
Verified
8.9
18022
|
Verified
Conferencing Options
8.7
741
|
Verified
9.1
20084
|
Verified
8.8
753
|
Verified
9.2
20255
|
Verified
8.8
737
|
Verified
9.3
22293
|
Verified
Application Tools
8.9
813
|
Verified
8.9
16636
|
Verified
8.9
771
|
Verified
9.1
19978
|
Verified
8.8
750
|
Verified
8.9
16693
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
241
Not enough data
8.9
256
Not enough data
7.3
230
Platform Content
Not enough data
7.7
225
Not enough data
7.4
227
Not enough data
8.7
238
Platform Additional Functionality
Not enough data
8.0
253
Not enough data
7.5
230
Inbox Tools
Not enough data
7.6
50
Not enough data
8.2
51
Not enough data
8.5
48
Not enough data
8.3
47
Coordination Tools
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
7.9
49
Software Options
Not enough data
9.1
49
Not enough data
8.9
52
Functionality
9.5
7
Not enough data
8.9
6
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.5
7
Not enough data
10.0
7
Not enough data
9.8
8
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.7
39
Not enough data
7.9
37
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
37
Not enough data
8.4
35
Not enough data
8.3
35
Not enough data
8.6
34
Platform Interoperability
Not enough data
8.7
42
Not enough data
8.2
38
Platform Additional Functionality
Not enough data
8.6
34
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.3
5
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
10.0
7
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
23
Not enough data
8.8
24
Not enough data
8.9
28
Platform Content
Not enough data
8.5
24
Not enough data
8.2
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.8
30
Not enough data
8.2
29
Not enough data
8.3
26
Collaboration Tools
Not enough data
9.2
31208
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15039
|
Verified
Not enough data
9.1
15160
|
Verified
Meeting Coordination
Not enough data
8.9
28528
|
Verified
Not enough data
9.0
27637
|
Verified
Not enough data
8.9
27944
|
Verified
Not enough data
9.0
15540
|
Verified
Software Type
Not enough data
8.9
27028
|
Verified
Not enough data
8.8
14223
|
Verified
Not enough data
9.2
16269
|
Verified
Administration
9.3
436
Not enough data
9.1
432
Not enough data
9.0
387
Not enough data
9.1
413
Not enough data
9.0
398
Not enough data
9.1
406
Not enough data
Maintenance
9.1
402
Not enough data
9.0
370
Not enough data
Communication
9.0
401
Not enough data
8.8
349
Not enough data
8.9
352
Not enough data
8.9
374
Not enough data
Security
9.1
366
Not enough data
9.1
371
Not enough data
Device Support
9.1
396
Not enough data
9.2
408
Not enough data
9.2
405
Not enough data
Performance
9.0
380
Not enough data
Administration
9.6
16
Not enough data
9.6
15
Not enough data
9.7
16
Not enough data
Security
9.7
15
Not enough data
9.5
14
Not enough data
Calendar View
Not enough data
8.0
264
Not enough data
8.3
283
Shared Calendar
Not enough data
8.3
255
Not enough data
8.1
268
Accessibility
Not enough data
8.0
258
Not enough data
7.7
254
Integration
Not enough data
8.0
257
Not enough data
8.0
269
Not enough data
8.3
253
Notifications
Not enough data
8.0
260
Not enough data
7.6
261
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
552
Not enough data
8.8
573
Not enough data
9.0
581
Not enough data
7.9
548
Not enough data
7.8
544
Branding & Customizatio
Not enough data
8.3
549
Not enough data
8.6
571
Not enough data
8.3
549
Automatic Rules & Configurations
Not enough data
8.6
551
Not enough data
8.7
565
Not enough data
8.6
581
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.9
53
Not enough data
8.6
62
Interaction
Not enough data
8.2
61
Not enough data
8.6
55
Not enough data
8.7
52
Not enough data
8.3
52
Not enough data
8.2
53
Learning
Not enough data
8.4
52
Not enough data
8.4
59
Content Generation
Not enough data
8.8
60
Not enough data
8.6
62
System
Not enough data
8.2
53
Not enough data
8.6
65
Not enough data
8.4
60
Not enough data
8.5
54
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Automation - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Insights - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
20
Not enough data
Operating System
9.5
21
Not enough data
9.1
20
Not enough data
8.7
21
Not enough data
Management
8.8
21
Not enough data
8.7
21
Not enough data
8.9
19
Not enough data
8.3
19
Not enough data
8.9
21
Not enough data
Security
8.6
19
Not enough data
8.9
21
Not enough data
Analysis
9.3
10
Not enough data
Platform
9.7
10
Not enough data
8.9
9
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
9.4
8
Not enough data
Security
9.1
9
Not enough data
9.3
9
Not enough data
9.8
8
Not enough data
9.8
7
Not enough data
9.3
9
Not enough data
Extensions
Not enough data
9.0
1741
|
Verified
Not enough data
8.9
1717
|
Verified
Not enough data
8.8
1613
Features
Not enough data
8.9
1623
|
Verified
Not enough data
8.8
1564
Not enough data
9.0
2033
|
Verified
Not enough data
9.2
2292
|
Verified
Not enough data
9.3
2370
|
Verified
Not enough data
8.9
1854
|
Verified
Administration
8.8
1326
Not enough data
8.7
1238
Not enough data
8.6
1232
Not enough data
8.6
1219
Not enough data
8.7
1254
Not enough data
8.7
1327
Not enough data
8.9
1394
Not enough data
Platform
8.9
1342
Not enough data
8.7
1303
Not enough data
8.7
1270
Not enough data
9.1
1431
Not enough data
Security
8.6
1132
Not enough data
8.8
1275
Not enough data
8.7
1220
Not enough data
ServiceNow Apps
9.3
132
Not enough data
9.3
133
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Zoom Workplace are categorized as Screen Sharing
Unique Categories
Zoom Workplace is categorized as Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Generative AI Infrastructure, AI Writing Assistant, AI Meeting Assistants, and AI Chatbots
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
10.2%
Marketing and Advertising
4.5%
Telecommunications
3.2%
Consumer Services
3.1%
Other
62.4%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.7%
Other
67.2%
Most Helpful Reviews
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Jeremy M.
Verified User in Information Technology and Services
Teamviewer is not subtle in finding ways to take more of your money. For hundreds of remote users to accidentally click on a flashing pop up to update their teamviewer, only to have the tech lose connectivity to that user is an outrageous waste of time and...
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Jeremy M.
Verified User in Information Technology and Services
Teamviewer is not subtle in finding ways to take more of your money. For hundreds of remote users to accidentally click on a flashing pop up to update their teamviewer, only to have the tech lose connectivity to that user is an outrageous waste of time and...
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
How would teanviewer connect without a fast internet?
9 comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Licencias algo costosas?
4 comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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