Compare TeamViewer and Zoom Workplace 
At a Glance
Market Segments
Small-Business (41.9% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
Starting at $24.90
Free
TeamViewer
Star Rating
(3,366)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansZoom Workplace
Star Rating
(56,092)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in "Unattended Remote Access," allowing seamless access to devices without user intervention, which is particularly beneficial for IT support teams. In contrast, Zoom Workplace's remote access features are more focused on collaboration rather than unattended support.
- Reviewers mention that TeamViewer's "Session Recording" feature is highly praised for its reliability and ease of use, making it a favorite for users needing to document remote sessions. Meanwhile, Zoom Workplace's session recording is also effective but is often noted to be more geared towards meeting recordings rather than technical support sessions.
- G2 users highlight TeamViewer's "Multi-Monitor Support" as a standout feature, enabling users to manage multiple screens efficiently during remote sessions. On the other hand, Zoom Workplace offers robust "Screen Sharing" capabilities, which users find intuitive but less flexible when it comes to multi-monitor setups.
- Users on G2 appreciate TeamViewer's "Device Management" capabilities, which provide comprehensive control over connected devices, making it ideal for organizations with diverse IT environments. In contrast, Zoom Workplace's device management is more limited, focusing primarily on user access rather than extensive device oversight.
- Reviewers say that TeamViewer's "Quality of Support" is rated slightly lower than Zoom Workplace, with users noting that while TeamViewer provides solid support, Zoom's customer service is often described as more responsive and helpful, particularly for small businesses.
- Users report that TeamViewer's "File Sharing" feature is robust and user-friendly, allowing for easy transfer of files during remote sessions. Conversely, Zoom Workplace's file sharing is effective but is often seen as secondary to its video conferencing capabilities, which some users feel detracts from its overall utility in collaborative environments.
Featured Products
Sponsored
Play Digital Signage
(32)
Video Conferencing
Visit Website
Sponsored
Applivery
(15)
Video Conferencing
Visit Website
Sponsored
TelemetryTV Digital Signage
(91)
Video Conferencing
Visit Website
Pricing
Entry-Level Pricing
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
TeamViewer
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
2,780
9.2
43,414
Ease of Use
9.1
2,794
9.1
43,520
Ease of Setup
9.0
711
9.1
13,722
Ease of Admin
8.9
635
9.0
13,019
Quality of Support
8.6
2,370
8.7
32,134
Has the product been a good partner in doing business?
8.6
592
9.1
12,184
Product Direction (% positive)
8.7
2,675
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Business Instant Messaging
Not enough data
8.8
565
Not enough data
8.8
597
Not enough data
8.6
577
Business Instant Messaging
Not enough data
9.0
568
Not enough data
9.3
573
Business Instant Messaging
Not enough data
9.0
568
Not enough data
9.0
580
Not enough data
8.6
565
Generative AI - Business Instant Messaging
Not enough data
8.5
33
AI - Business Instant Messaging
Not enough data
8.8
33
Not enough data
8.5
32
Not enough data
8.2
33
Not enough data
8.6
33
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Administration
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Not enough data
Monitoring and Management
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Not enough data
Organization
9.3
29
Not enough data
Service Management
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
Presenter Tools
8.9
793
9.0
17692
8.5
716
8.6
13186
|
Verified
9.2
863
|
Verified
8.8
14148
|
Verified
8.8
764
|
Verified
8.9
18184
|
Verified
Conferencing Options
8.7
727
|
Verified
9.1
20252
|
Verified
8.7
739
|
Verified
9.2
20437
|
Verified
8.7
724
|
Verified
9.3
22484
|
Verified
Application Tools
8.9
799
|
Verified
8.9
16792
|
Verified
8.9
758
|
Verified
9.1
20155
|
Verified
8.8
736
|
Verified
8.9
16841
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
Not enough data
9.2
31443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
15211
|
Verified
Not enough data
9.1
15330
|
Verified
Meeting Coordination
Not enough data
8.9
28755
|
Verified
Not enough data
9.0
27857
|
Verified
Not enough data
8.9
28162
|
Verified
Not enough data
9.0
15717
|
Verified
Software Type
Not enough data
8.9
27259
|
Verified
Not enough data
8.8
14390
|
Verified
Not enough data
9.2
16451
|
Verified
Administration
9.3
389
Not enough data
9.1
385
Not enough data
9.0
340
Not enough data
9.1
366
Not enough data
9.0
351
Not enough data
9.0
359
Not enough data
Maintenance
9.1
355
Not enough data
9.0
323
Not enough data
Communication
9.1
354
Not enough data
8.7
302
Not enough data
8.9
305
Not enough data
8.9
327
Not enough data
Security
9.1
319
Not enough data
9.1
324
Not enough data
Device Support
9.1
349
Not enough data
9.2
361
Not enough data
9.2
358
Not enough data
Performance
9.0
333
Not enough data
Administration
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Not enough data
Security
9.6
12
Not enough data
9.4
11
Not enough data
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Data
Not enough data
8.9
56
Not enough data
8.6
65
Interaction
Not enough data
8.1
64
Not enough data
8.6
58
Not enough data
8.7
55
Not enough data
8.2
55
Not enough data
8.2
56
Learning
Not enough data
8.3
55
Not enough data
8.3
62
Content Generation
Not enough data
8.7
63
Not enough data
8.5
65
System
Not enough data
8.2
56
Not enough data
8.7
68
Not enough data
8.3
63
Not enough data
8.4
57
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Platform - Mobile Device Management (MDM)
8.4
18
Not enough data
Operating System
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Not enough data
Management
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Security
8.4
17
Not enough data
8.8
19
Not enough data
Basic Communication
Not enough data
9.2
1523
Not enough data
9.4
1650
Not enough data
8.9
1349
Not enough data
9.3
1649
Not enough data
9.4
1609
Not enough data
9.1
1116
Access
Not enough data
8.7
1027
Not enough data
8.8
1135
Not enough data
9.0
1334
Advanced Features
Not enough data
8.4
890
Not enough data
8.7
865
Not enough data
Feature Not Available
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Administration
8.8
1273
Not enough data
8.6
1184
Not enough data
8.6
1178
Not enough data
8.6
1167
Not enough data
8.7
1200
Not enough data
8.6
1274
Not enough data
8.9
1341
Not enough data
Platform
8.9
1291
Not enough data
8.7
1250
Not enough data
8.7
1217
Not enough data
9.1
1379
Not enough data
Security
8.6
1080
Not enough data
8.8
1222
Not enough data
8.7
1168
Not enough data
ServiceNow Apps
9.3
131
Not enough data
9.3
132
Not enough data
Categories
Categories
Shared Categories
TeamViewer and Zoom Workplace are categorized as Screen Sharing
Unique Categories
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, VoIP, Video Conferencing, and Document Creation
Reviews
Reviewers' Company Size
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Shannon C.
Verified User in Law Practice
The software seemed to slow my computer down.
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Shannon C.
Verified User in Law Practice
The software seemed to slow my computer down.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
How would teanviewer connect without a fast internet?
9 comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
