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- Syntegra Wi-Fi SmartConnect-vs-Twilio
Compare Syntegra Wi-Fi SmartConnect and Twilio 
At a Glance
Market Segments
Enterprise (86.7% of reviews)
Small-Business (50.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Syntegra Wi-Fi SmartConnect
Star Rating
(15)4.8 out of 5
Market Segments
Enterprise (86.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Syntegra Wi-Fi SmartConnectTwilio
Star Rating
(477)4.2 out of 5
Market Segments
Small-Business (50.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio excels in its API Call Speed, scoring 8.3, which allows for quick integration and responsiveness in applications, while Syntegra Wi-Fi SmartConnect does not provide a comparable metric, leaving users uncertain about its performance in this area.
- Reviewers mention that Twilio's Communication Varieties score of 8.4 highlights its versatility in messaging options, including WhatsApp Messaging and Automated Replies, whereas Syntegra Wi-Fi SmartConnect focuses more on enterprise-level features, which may not cater to smaller businesses as effectively.
- G2 users indicate that Twilio's Ease of Integration is rated at 8.2, making it user-friendly for developers looking to implement communication solutions, while Syntegra Wi-Fi SmartConnect's integration capabilities are less emphasized, potentially leading to a steeper learning curve for new users.
- Users on G2 highlight that Syntegra Wi-Fi SmartConnect has a higher star rating of 4.8 compared to Twilio's 4.2, suggesting a stronger overall satisfaction among its users, particularly in enterprise environments where it is tailored to meet specific needs.
- Reviewers say that Twilio's Quality of Support is rated at 8.0, which is slightly lower than Syntegra Wi-Fi SmartConnect's 8.3, indicating that users may find more reliable assistance with Syntegra when encountering issues or needing guidance.
- Users report that Twilio's HIPAA Compliance score of 8.5 is a significant advantage for healthcare-related applications, while Syntegra Wi-Fi SmartConnect's focus on enterprise solutions may not prioritize such compliance, making Twilio a better choice for industries with strict regulatory requirements.
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Pricing
Entry-Level Pricing
Syntegra Wi-Fi SmartConnect
No pricing availableTwilio
No pricing availableFree Trial
Syntegra Wi-Fi SmartConnect
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
9.9
15
8.9
346
Ease of Use
9.1
15
8.4
348
Ease of Setup
Not enough data
7.9
187
Ease of Admin
Not enough data
8.0
186
Quality of Support
8.3
11
8.0
312
Has the product been a good partner in doing business?
Not enough data
8.2
177
Product Direction (% positive)
8.4
15
8.5
335
Features by Category
Functionality
Not enough data
8.2
93
|
Verified
Not enough data
8.3
90
|
Verified
Not enough data
8.4
91
|
Verified
Support
Not enough data
7.8
91
|
Verified
Feature Not Available
Feature Not Available
Not enough data
7.4
90
|
Verified
API Features
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
7.7
10
Security and Compliance
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.5
11
Not enough data
8.7
9
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Syntegra Wi-Fi SmartConnect and Twilio are categorized as Communication Platform as a Service
Unique Categories
Syntegra Wi-Fi SmartConnect has no unique categories
Twilio is categorized as Video Platform as a Service (VPaaS), Cloud PBX Platforms, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Syntegra Wi-Fi SmartConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Networking
86.7%
Consumer Services
6.7%
Apparel & Fashion
6.7%
‐
‐
Other
0.0%
Computer Software
17.6%
Information Technology and Services
10.6%
Marketing and Advertising
7.2%
Internet
5.2%
Financial Services
5.0%
Other
54.5%
Most Helpful Reviews
Syntegra Wi-Fi SmartConnect
Most Helpful Favorable Review
Verified User in Consumer Services
Been pretty reliable. Allows me to get work done and use my time well. Saved me a couple times when I needed something completed online immediately
Most Helpful Critical Review
Twilio
Most Helpful Favorable Review
Arthur F.
Verified User in Design
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
Most Helpful Critical Review
Tanya D.
Verified User in Computer Software
Poor customer support. Use of AI for responses to customers. Kicking request from one department to another with more than 2 weeks required to understand the source of the problem Disability to resolve issues with blocking/filtering SMS by local US...
Verified User in Consumer Services
Been pretty reliable. Allows me to get work done and use my time well. Saved me a couple times when I needed something completed online immediately
Arthur F.
Verified User in Design
Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...
Tanya D.
Verified User in Computer Software
Poor customer support. Use of AI for responses to customers. Kicking request from one department to another with more than 2 weeks required to understand the source of the problem Disability to resolve issues with blocking/filtering SMS by local US...
Discussions
Syntegra Wi-Fi SmartConnect has no discussions with answers
Is it possible to do automated skype message using twilio
2 comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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